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Business Profile

Retail Stores

Walmart

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Walmart's headquarters and its corporate-owned locations. To view all corporate locations, see

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Walmart has 2997 locations, listed below.

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    Customer Review Ratings

    1.08

    Average of 1,057 Customer Reviews

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    Review Details

    • Christopher W

      Date: 12/24/2024

      Went to the same walmart I have for over 20 years to pick up a few items. Went to the self checkout and the employee Chris allowed two men to skip the line. When I asked why I was brushed off at first so I asked if it was store policy to allow people to cut the line. At which point the employee said in a very rude tone and manner "It's called Spark". I then asked to see a manager and the employee laughed and said go ahead it won't make a difference. I said ok then call them here and the employee refused saying you can go do it yourself at the customer help desk. I went over asked for a manager (kieth) who refused to have the employee talked to or apologize. At which point I informed him I would be contacting corporate. The corporate person helped as best she could and informed me that she would be contacting the management team of the store and someone would contact me in 24-72 hours. She also asked if kieth was a manager or department head because she couldn't find them on the list of management. So either the store is having employees impersonate management or management involved in it and ignoring customers. Either which should be looked into. It has now been 5 or 6 days and I never recieved a phone call. All I asked the manager for was an apology from the employee.

    • Danielle J

      Date: 12/23/2024

      Horrible to say the least. Wouldn’t send my enemy to get delivery from here. My order has been canceled 5x due to an error with Walmart. Customer service is horrible. You can’t even understand what they’re saying. Maria the representative ref number 2412214-was horrible needs to more classes. Nobody offered to help nor know anything about it. I paid $19.99 for the delivery to be here in an hour and this is the second time that it has been canceled and I called and nobody doesn’t know anything. At this point, you guys need to stop offering this service if you can’t comply with the times you promised.

    • Natalie H

      Date: 12/23/2024

      I am writing to let let everyone know please be careful when using your bank cards inside of Walmart because there are people working for the company that either they are not being paid enough or something else because this is the second time they have stolen my card information from inside Walmart it happened to me last year around April now they have done it again I have things that is attached to my card and every time I use my card in Walmart It gets stolen. Something should be done about this I am ADVISING ALL CUSTOMERS TO BE CAREFUL.

    • Beth B

      Date: 12/22/2024

      Their Great Value Broccoli Stir Fry
      Has NO BROCCOLI it.
      Thought it was just a mistake. I love a quick stir. Got another, a small piece of broccoli.
      I'm mad!

    • Zelphia J

      Date: 12/22/2024

      Bad quality food old salads taste of old food food food.

    • Bj G

      Date: 12/20/2024

      False advertisement price change horrible customer service management don't know their jobs ??

    • Susan B

      Date: 12/18/2024

      I got scammed by an employee stating he worked for Walmart when I called a number I got from Walmart for a return of money that was taken out of my account for a At home delivery. He said his name was Gary when I called. He requested my checking account number so the money could be refunded to me. Instead of giving me my money he took $1600.00 from my checking and saving account. He said that it was the policy to do this. This happened several times and I am now broke because of this. My bank of First Bank said that they cannot help me, which I think is terrible on their part. All the money on my statement said Apple Pay Transfer- I do not have Apple pay there are several changes on my bank statement. I was stupif in giving my account number I just wanted my money back from an At-home delivery from Walmart which I will never use again.

    • Craig V

      Date: 12/16/2024

      Scanned by Walmart. Do not buy any gift cards ever from Walmart. Got scammed on a keg gift card. Bought Wednesday December 11th. Tried to use Saturday December 14th. Card was already used Friday December 13th in Windsor, Ontario. I live in Guelph, Ontario and I'm a senior citizen. I repeat do not buy any sort of gift card from Walmart. If it can happen to the keg gift card and you can have to any gift card

    • Melissa M

      Date: 12/15/2024

      This store deserves NO stars and gave me one of the worst customer experiences of my life. It was my first time using Walmart pickup and it was a joke of a process. I received an email that my order was ready for pickup, but after waiting in line for two hours and receiving nothing but attitude and ignorance from the employees, I still didn’t get my order. I spent those two hours on the phone with customer service, who proved to be just as useless. I’ve never been treated with such disrespect. This ruined my family dinner plans for the evening, as I was picking up ingredients to cook with. The only person that cared and took time to help me was Tyler. I will never shop at any Walmart again and I’m certainly advising everyone I know to also do the same.

    • Aryanna D

      Date: 12/15/2024

      On December 13,2024 I had a $176 walmart delivery order scheduled for delivery as I have done manu times before. This one included a can of infant formula $55 and toliet paper over $15.
      I get the notification that the order has been delivered. Check cameras, no one there. Check the front door nothing there. I pull up my account and low and behold my $176 grocery delivery has gone to someone else's house.
      I drove around looking for it, unable to find it I called customer service who told me they would escalate to team above them and I would hear back in 48 hours about a possible refund or I could accept $20 voucher towards next order.
      It has Been 48 hours and walmart emailed me to let me know that there will be no refund because the order shows delivered. Of course I mentioned countless times the picture of the front porch obviously isn't mine which can be seen in my many,many other grocery delivery orders.
      Walmart needs to do the right thing. I need my money back so I can purchase infant formula. Come on

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