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Business Profile

Retail Stores

Walmart

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Walmart's headquarters and its corporate-owned locations. To view all corporate locations, see

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Walmart has 2997 locations, listed below.

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    Customer Review Ratings

    1.08

    Average of 1,073 Customer Reviews

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    Review Details

    • Brian C

      Date: 05/29/2025

      Employees are extremely rude i feel watched everytime I go in there with my girlfriend (im 31) not a thief. Ladies at self checkout on both sides are really rude and lady at register 11 may 28th 2025 at 8am was really rude too. Place needs a attitude check for sure

    • Savannah B

      Date: 05/28/2025

      I placed a Walmart delivery order on the May 11th 2025. I was on the phone with customer service while my order was supposedly being delivered. The agent issued a refund. But a few days later I placed 2 more orders perfectly fine. Then i contacted customer service about my refund they informed me my account got closed! Mind you I already spend 260$ worth of groceries that I did NOT receive. Costumer service is a joke at Walmart. They will literally tell you anything just to get you off the phone. I have called multiple times times no can tell me if I’m getting my refund or my account to be opened. At this point Walmart is a fraud and a joke. This isn’t the first time that this issue happened. I am highly frustrated with Walmart. JUST GIVE ME MY MONEY !!!!

    • Jamie B

      Date: 05/24/2025

      For a store to say “well drivers get a batch and usually get 3 orders and sometimes theyll deliver your order to the other orders” is insane. Took over 30 calls to get someone on the phone and she was rude. Maybe instead of giving multiple orders to incompetent drivers give one at a time. I was a consitant walmart customer up til today. I will never order from dickson city walmart again.

    • Irene C

      Date: 05/22/2025

      Walmart + customers are now being charged $6.99 for orders under $35.00. One of the advantages was no minimum order. This charge came as a surprise to me and I contacted customer service. The reasoning was not valid to me so I cancelled Walmart +.

    • Jiale D

      Date: 05/22/2025

      I recently updated my address after moving — a completely normal thing — but Walmart blocked all my transactions ever since. I’ve contacted support multiple times over the past four days, and every single time I get the same response: “We’ve escalated it, try again in a few hours.” Nothing changes. No progress, no follow-up, no resolution.
      This kind of customer service is unacceptable for a retailer of this size. If something as routine as an address change can lock your account for days with no real help, it’s a serious red flag.

    • Shay H

      Date: 05/14/2025

      Walmart online grocery customer service is most unprofessional unpleasant experience i have ever encountered I have a membership I went to make a online order like I normally do weekly i recieve a text stating my order has been canceled due to return violations I called the customer service hotline and was told I have to come to the store to shop this is unexceptable for disable customers I don't pick up my items I just shop online for them and pay so when the shopper forgets a item I paid for i will call back to get a refund for my hard earn dollars we are in a inflation every thing is expensive Walmart is hold up to every rumor I have heard customer service is bad the overall shopping experience Im glad I have a Target Membership I was able to put in a grocery order in and they Saved the day the Red Dot never Dissappoint.

    • Michael B

      Date: 05/14/2025

      I was shopping at Walmart in Carson City Market st I was in self checkout and this extremely rude employee was staring me down like I was a criminal the rude employee made me feel very uncomfortable I made a complaint to the manager little good that will do I also made a complaint to Walmart code of conduct little good will that do I also made a complaint to the
      FTC

    • Di L

      Date: 05/13/2025

      Walmart held "Walmart+ Week" during April 28, 2025 – May 4, 2025, says to " celebrating our Walmart+ members with exclusive offers and discounts." There were a few "offers". I used 1) earn $5 in Walmart cash for using scan & go, 2) 50 Cents off per Gallon at Exxon/Mobil Stations, and 3) Bonus Offer: A bonus of $10 in Walmart Cash when members take advantage of two or more Walmart+ Week offers. However, I did not receive anything from walmart and I have reached out through chat three times, each time was told it would be solved in a couple days. Walmart, is this how you treat/cheat your walmart+ member?

    • Dee H

      Date: 05/11/2025

      Needs to be CLOSED.. ALL STIRES DUE TO LACK OF KNOWLEDGE, CONCERN, COMPASSION TO CUSTOMER NEEDS, AND PRODUCT NEGLIGENCE

    • Angela M

      Date: 05/10/2025

      Do not use the delivery app at this store they can just cancel it when they choose and don't tell u that til after they take ur money. So then ur out your money waiting days for it to get back because THEY screwed up. They screw u and u gotta pay for it . Wal Mart used to be good folks doing good business now they are just like the rest of corporate America. If everyone would just stop using them maybe they might realize how far they have gotten from good old American values and morals... JUST DONT USE THEM THEY LIE AND RIP FOLKS OFF .

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