Motorcycle Dealers
RideNow PowersportsThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for RideNow Powersports's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 43 Customer Reviews
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Review fromMelody R
Date: 09/11/2023
1 starWe have purchased 4 units from them. The service department is SERIOUSLY lacking. Every time we have brought our units in to be serviced, it has NEVER been serviced on time. First incident was scheduled for a Wed and the boat was dropped off on Tues. We had to call on Thur to see if the boat was done and they did not get it in, but it would be completed on Fri instead. We called Fri to see if it was completed and ***** stated that they didnt get it in and that it would be early the following week. 8/2023 we had damage and needed part numbers. After a week of waiting for a part number from the service team, I reached out to manitou for the part numbers. dropped the boat off for an estimate on 8/8 for the estimate to be completed on Wed 8/9 and a planned pickup for Fri 8/11. We called Fri to inquire if the estimate was completed and ***** told us they didnt get it in but it would be ready for pickup on Sat. we told him on the 8th that we would pickup *** and told him it was unacceptable that they couldnt complete it same day. We asked if we could pickup the boat the 14th to which ***** stated that would be perfect. We showed up Mon without calling and were told that we would have to come back the 15th. We proceeded to call the 15th to arrange pickup but nobody called us back. Another call on the 16th we finally got ahold of manny. Upon picking it up I gave him our insurance claim number, insurance adjusters name and number. September 2nd, we had received no update and there had been no contact from them since 8/16. I asked them to leave a urgent note and to have manny call on 9/3 to figure out where we were in the process. He said that he left a note. No calls from manny on 9/3. 9/4 ***** stated that he forgot to follow up and that he had no updates for us. As of 9/11 we have heard nothing back from with any sort of update.RideNow loves to push sales but once the item is sold they dont give * ***** about helping you or servicing your product in a timely manner.Review fromLyndell G
Date: 08/28/2023
1 starLyndell G
Date: 08/28/2023
Dealer set up ******* for a 2 year old side by side is crazy Got washed and and loadedRideNow Powersports
Date: 08/29/2023
We have several dealership locations in the Phoenix area. If you could provide us with some additional details related to your purchase, we would be more than happy to look into this for you and provide more explanation on our pricing.Review fromVinny G
Date: 08/09/2023
5 starsVinny G
Date: 08/09/2023
I had a bad experience at Ride Now and ***** went above and beyond to make sure I was taken care of . The way he handled things is the reason why I will be back to buy again from Ride Now. Thanks *****!RideNow Powersports
Date: 08/10/2023
Thank you for sharing your experience with us! We greatly appreciate you giving us another opportunity to provide exceptional customer service. Hope you enjoy the ride and can't wait to see you for the next one!Review fromKatelee L
Date: 08/08/2023
5 starsKatelee L
Date: 08/08/2023
We walked in only looking at two bikes we thought we wanted. Thanks to Tater, we left with exactly what we wanted and have loved our bikes. ***** was able to provide input on the bikes we were looking at, and facilitated negotiations to find the best price we were willing to pay. Also big thanks to ****** and **** for the support and assistance!RideNow Powersports
Date: 08/10/2023
We are always thrilled to hear about great experiences with our staff members! Thank you so much for sharing and giving us the opportunity to find the right bike with you. Hope you enjoy the ride and can't wait to see you for the next one!Review fromJim M
Date: 07/30/2023
1 starJim M
Date: 07/30/2023
Bought 2023 Kawasaki Mule SX from dealer. Unit has never run properly, has been in their shop for two months. Other than service manager I have never been contacted by management. I asked for my money back but was denied. I am a disabled Veteran, I can assure all my **************** that it would be wise never to buy from RIDENOW Concord. And never buy a Kawasaki product.RideNow Powersports
Date: 08/10/2023
Thank you for your feedback related to your recent purchase. We are working with Kawasaki directly to try and facilitate a resolution. We will continue to communicate with you while we receive updates on this issue from Kawasaki.Review fromSean W
Date: 07/21/2023
5 starsSean W
Date: 07/21/2023
Where do I even *********** Now Powersports went above and beyond. This is my 13th motorcycle purchase in 10 years and I have never met a more professional and bike smart group. I will definitely be back for all of my powersports needs. Thank you ***, *****, and ****! I will be sending all of my friends to see you!RideNow Powersports
Date: 08/01/2023
Thanks so much **** for your kind review of our company. We greatly appreciate you choosing our dealership for your continued purchases. We look forward to seeing you again soon!Review fromChristopher S
Date: 07/10/2023
1 starChristopher S
Date: 07/10/2023
This dealer is deceitful and dishonest in their pricing. They routinely charge crazy amounts of miscellaneous fees. The bike I was approved for was listed at $9899. The bank asked for a bill of sale before releasing the check and the bill of sale that came back from this deal was $13,400, and included a 600 dollar doc fee and **** dollars for AZ sales tax, of which I do not owe as a resident of ********. Totally illegal. Beware.RideNow Powersports
Date: 07/12/2023
We do show providing this customer with an initial quote for a vehicle we have online. ******* and ******** are reciprocal tax states, therefore it is our practice to collect sales tax. ******** does recognize taxes paid out of state in this case. Any overage would have been refunded.Review fromSherry D
Date: 06/17/2023
1 starSherry D
Date: 06/17/2023
Disappointed that they would take advantage of a family member that did not fully comprehend the details of their purchase. The family member is now struggling to pay their bills as a result of this businesses shady practices.RideNow Powersports
Date: 06/19/2023
Thank you for the comment. If you would like us to take a look at this particular purchase, we would need some additional details. If you could provide the name of the purchaser and which store location it was made at, we would we more than happy to take a look at it for you.Review fromEllen K
Date: 06/14/2023
1 starEllen K
Date: 06/14/2023
EK RideNow Power Sports appears to be a disreputable organization at best. They are a predatory company and buyers should beware before purchasing any vehicles from them. The majority of reviews entail much of what we went through. We purchased a bike from them. Less then 24 hours later we returned the bike in exactly the same condition it was purchased. They instructed us to "call the financial company" ourselves to see if they would "allow" us to cancel the financing - which RoadRunner did. However, Road Runner said that RideNow was supposed to call them and inform them that the sale was cancelled and return the money to the finance company. RideNow refused. Then they offered a predatory by-back for 1/3 what was financed. This predatory behavior is common in the reviews here and elsewhere. There were several upcharges and they totally took advantage of us. Based on reviews all over the web, we don't expect them to honor the contract saying we can cancel the gap insurance for a FULL RFEFUND. Additionally, there is no ACTUAL corporate headquarters nor any contact information up the chain of command. If you want to purchase from them, bring an attorney to examine every piece of paper - or take the paperwork and have it thoroughly reviewed. Proceed carefully, because if it walks like a duck and quacks like a duck, there's a good chance, it's a duck.RideNow Powersports
Date: 06/19/2023
Thank you for the comment. If you would like us to take a look at this particular purchase, we would need some additional details. If you could provide the name of the purchaser and which store location it was made at, we would we more than happy to take a look at it for you.Review fromGUILHERME L.
Date: 05/17/2023
1 starGUILHERME L.
Date: 05/17/2023
If you are looking to get a headache definitely it is the place you should go. The way they do business is completely dishonesty. I do live in ******* and got a bike at Ridenow Powersports *** in ******. The seller guy told me they flush and review all bike before send it to you. It is a lie. I got a bike showing he information "service overdue" with a dead batery and the right mirror broken. I knew I was buying an used bike however they should disclose it specially because I was buying it on line without see the bike. The way they did it looks a kind of scam. Besides that they didn't send me the title. Therefore I couldn't register the bike here in *******. At the end I am with a bike that needs couple of things to be fixed and I can not ride it since I can not register itRideNow Powersports
Date: 05/18/2023
We have reached out to **************** to discuss his issues. We feel these have been addressed and resolved to the customer's satisfaction.GUILHERME L.
Date: 05/19/2023
The ** of Ridenow Powersports *** called me. He explained they always do a full service before sell a bike. He asked his service manager to send me an email detailing what was done. Regards the battery he said it got dead probably because the truck driver who pick-up the bike there and delivered here in ******* kept the key fob on near the bike for the all 4 days he took to delivery it. He is going to send me a new mirror. Finally he explained to me that in ******* all title are eletronic there is no paper title anymore. To sum up the ** was very polite and did his best to get all issue fixed.
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