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Business Profile

Floor Materials

FlooringInc.com

Reviews

Customer Review Ratings

3.95/5 stars

Average of 259 Customer Reviews

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Review Details

  • Review fromRick Y

    Date: 12/09/2022

    5 stars

    Rick Y

    Date: 12/09/2022

    ******** took care of my issues with complete professionalism and speed, I would highly recommended doing business with this company.

    FlooringInc.com

    Date: 12/12/2022

    Hello!We are happy to hear that ******** took care of your issues with speed and professionalism. She will be thrilled about this positive review. Have a great Holiday!
  • Review fromJames S

    Date: 12/08/2022

    5 stars

    James S

    Date: 12/08/2022

    **************** went above and beyond good customer service today. While my problem was not the end of the world, but ****** kept me on the line until resolution was provided. I thank him and the Rubber Flooring INC for their professionalism. JSIII

    FlooringInc.com

    Date: 12/12/2022

    Hello!We are so happy to hear that ****** went above and beyond. He will be thrilled about this awesome review. Have a great Holiday!
  • Review fromNicole J

    Date: 12/07/2022

    5 stars

    Nicole J

    Date: 12/07/2022

    Super helpful and had answers and information within minutes!! Thank you!!

    FlooringInc.com

    Date: 12/08/2022

    Hello!We are so happy that your issue was resolved within minutes.Thank you for the positive review.Happy Holidays!
  • Review fromThomas H

    Date: 11/30/2022

    5 stars

    Thomas H

    Date: 11/30/2022

    ****** went above and beyond to help me with my order. Excellent knowledge of product and a willingness to help and follow through! will do business with anytime and highly recommend this company for any flooring needs! thanks ******!**************

    FlooringInc.com

    Date: 12/02/2022

    Hello!We are so happy to hear that ****** went above and beyond to help resolve your issues. He will be thrilled about this positive review. Thank you!!
  • Review fromRox M

    Date: 11/30/2022

    5 stars

    Rox M

    Date: 11/30/2022

    ******** is AWESOME, she helped me so very much today, her customer service, friendly and want to help attitude was BEYOND recognized !!! So very impressed with her, can hardly wait to get our order (#*******) in !! Thank you ******** !!!

    FlooringInc.com

    Date: 11/30/2022

    Hello!******** will be thrilled about this awesome review. Thank you so much!!
  • Review fromPaula R

    Date: 11/28/2022

    5 stars

    Paula R

    Date: 11/28/2022

    I received exemplary service from ******. He solved a couple of questions I had and generously problem solved a request of mine. He was friendly and efficient.

    FlooringInc.com

    Date: 11/29/2022

    Hello!Thank you for the great review. ****** will be thrilled.Have a great Holiday and a Happy New Year.
  • Review fromjohn L

    Date: 11/28/2022

    4 stars

    john L

    Date: 11/28/2022

    Order #******* Spoke to customer support, was able to assist in a refund based on email sent out. **************** was able to answer my questions.

    FlooringInc.com

    Date: 11/29/2022

    Hello!We are happy to hear that your issued were able to be resolved. Have a great Holiday and Happy New Year!
  • Review fromThomas M

    Date: 11/27/2022

    1 star
    Please read this before you make a purchase. After speaking with a Rubberflooinginc representative, who assured me that the rubber flooring i wanted to purchase would not have an odor of rubber, I went ahead and purchased over $3,000 worth of flooring to cover my game room floor. Actually, the representative told me that it would have a "slight odor" initially, but the odor would dissipate. Well it's been 4 years now and I have left the windows open for months at a time, clean the flooring at least 30 times with various products, including those products that Rubberflooringinc suggested I use and the room still stinks of rubber. I'm sorry I ever heard of Rubberflooringinc. Do not buy.
  • Review fromL S H

    Date: 11/26/2022

    5 stars

    L S H

    Date: 11/26/2022

    ********************* helped me with finding shipping info on my order. She was very kind and helpful. I really appreciated her helping me.

    FlooringInc.com

    Date: 11/28/2022

    Hello!We are happy to hear that **** was able to help resolve your issues while being kind and helpful. She will be thrilled about this positive review. Thank you!
  • Review fromBrian B

    Date: 11/26/2022

    5 stars

    Brian B

    Date: 11/26/2022

    ****** helped me with every aspect of my order. Thanks you for providing a great experience and excellent customer service. Very helpful!

    FlooringInc.com

    Date: 11/28/2022

    Hello!We are happy to hear that ****** was able to give you excellent customer service. He will be thrilled about this positive review. Thank you!!

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