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Business Profile

Floor Materials

FlooringInc.com

Reviews

Customer Review Ratings

3.95/5 stars

Average of 259 Customer Reviews

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Review Details

  • Review fromBruce P

    Date: 06/01/2023

    5 stars

    Bruce P

    Date: 06/01/2023

    Order#******* Sela was exceptionally helpful in the large order I had made. I received an email that was a little confusing and **** looked into the issue and gave me the correct information. I look forward to receiving the wrestling mats in September and will give a review on the product at the time. **************** is fantastic...Thanks Sela!

    FlooringInc.com

    Date: 06/06/2023

    Thank you *****, for leaving the 5 star review, **** is very appreciative. We hope you enjoy your Deluxe Home Wrestling Mats.
  • Review fromAlexander R

    Date: 05/30/2023

    5 stars

    Alexander R

    Date: 05/30/2023

    I purchased floor mat and was notified that it was too big for standard unload. Order *******. I called to ********.com and **** explained everything to me, it was great experience.

    FlooringInc.com

    Date: 05/31/2023

    Alex, thank you very much for the 5 Star review for Sela. We appreciate you taking the time to review Garage flooring Inc.
  • Review fromShawn G

    Date: 05/27/2023

    1 star

    Shawn G

    Date: 05/27/2023

    Website delivery status is deceitful. Upon calling to get status of order, I waited on hold for over 30 minutes only to get a recording stating they "can't help at this time." Customer reps are quick to tell you in a chat that they will email you back with status updates, but they don't. They appease by shipping one part of order and making it appear like the entire order is shipping when only a small part of it has shipped. Very frustrating company to deal with.

    FlooringInc.com

    Date: 05/31/2023

    Good afternoon Shawn, I apologize thaty you had a difficult time getting through to us and did not get a fast response. I see you placed your order on 5/20/23 and we mailed you the lead time for the items purchased. The floor ramps are the only part of the order that has been shipped at this time and that the rubber rolls are slated to ship 6/6 according to the production facility. Once the rolls ship we will send you tracking to your email again as we did with the ramps. I apologize if the tracking was confusing, we do ship the accesories a lot sooner since it is not custom made so it does not take as long to ship. Our website does state under shipping " Accessories may arrive separately from your flooring order. We try to time your order as closely as possible so that everything arrives on the same day, but we cannot always control it." Please let us know if you have any other concerns.
  • Review fromPJ O

    Date: 05/25/2023

    5 stars

    PJ O

    Date: 05/25/2023

    I purchased gym floor tarps with the roller rack and that is exactly what I got. The tarps and the rack all appear to be of good quality and free from defects. I'm going to be putting them to the test this week with graduation where pretty much everything that makes you cringe about being on a gym floor is there on the floor. Shipping communication was not as smooth as I would prefer but it ended ** working out in the end.

    FlooringInc.com

    Date: 05/26/2023

    Thank you ** for the 5 star review. I am so happy to hear you are happy with the items you purchased. We are more than happy to assist you with any future purchases and thank you for choosing Rubber Flooring Inc!
  • Review fromCarm B

    Date: 05/19/2023

    5 stars

    Carm B

    Date: 05/19/2023

    She was very knowledgeable and very helpful. **** recommend to friends and family.

    FlooringInc.com

    Date: 05/22/2023

    Thank you for taking the time to write this Awesome review!
  • Review fromBenjamin G

    Date: 05/16/2023

    1 star

    Benjamin G

    Date: 05/16/2023

    If i could Do zero stars i would. I ordered flooring advertised as high quality extremely durable VCT tile. What showed up was flimsy cheap peel and stick material. When i requested A return and refund, it took weeks to hear back. By the time they got back to me their 30 day return window had closed. Do not do business with flooringinc.

    FlooringInc.com

    Date: 05/18/2023

    Good afternoon ********, We do honor our 30 day MBG even if it is a few days past the ***************************************************************************************************************************************************** reviewing your order I did see that the order was purchased back on  02/05/2023 and we were contacted about a return on 05/12/2023. Although we assist with returns past the 30 days in this case we unfortunately would not be able to accept the return since it has been 3 months since the date of purchase.  
  • Review fromDonald M

    Date: 05/16/2023

    5 stars

    Donald M

    Date: 05/16/2023

    Excellent service! Handled my request perfectly! Handling transactions via chat beats waiting on the phone for a long time!

    FlooringInc.com

    Date: 05/18/2023

    Thank you so much for your review, Our chat team is amazing and always willing to assist!! 
  • Review fromBret Q

    Date: 05/16/2023

    5 stars
    I had some trouble getting samples delivered, but she expedited things and got it taken care of. Fantastic and caring service!
  • Review fromZachary M

    Date: 05/12/2023

    5 stars

    Zachary M

    Date: 05/12/2023

    She was absolutely fantastic! She knew the product extremely well and really helped me out.

    FlooringInc.com

    Date: 05/15/2023

    Thank you for taking the time to write this awesome review!
  • Review fromJim D

    Date: 05/11/2023

    5 stars

    Jim D

    Date: 05/11/2023

    I placed an order on 5/11/23 with ******* (order #*******) and she helped update my delivery date via chat. I needed it to be delivered to a summer vacation house while I was going to be there, and she handled everything. Thanks

    FlooringInc.com

    Date: 05/15/2023

    Thank you for taking the time to write this awesome review of *******!

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