Reviews

This profile includes reviews for Progress Residential Property Manager LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Progress Residential Property Manager LLC has 22 locations, listed below.

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  Progress Residential Property Manager LLC

  7500 N Dobson Rd Ste 300 Scottsdale, AZ 85256-2727

  
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  Progress Residential Property Manager, LLC

  5601 Powerline Rd STE 100 Fort Lauderdale, FL 33309-2831

  
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  Progress Residential

  1801 Royal Ln Ste 307 Dallas, TX 75229-3179

  
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  Progress Residential Property Manager, LLC

  1500 15th Avenue Dr E Unit 103 Palmetto, FL 34221-2823

  
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  Progress Residential Property Manager, LLC

  8604 Cliff Cameron Dr Ste 110 Charlotte, NC 28269-8506

  

Review Details

• Review fromDaijah W

  Date: 11/28/2022

  1 star
  My family have been scammed. We had to move out our apartment because my children were getting sick from us discovering mold in the **** system. Current Case! We wanted to find a house. Rent is high and we wanted something cheaper, more space, and back yard for our dogs and two boys. We saw the house Nov. 7 via Rently. We received a texts and calls from a supposed landlord/owner of the home regarding the house and when could we go see it. We said now. My fianc didnt have his ID at the time but the landlord said that it was okay just tell me when your 10 minutes out. We arrived at the home and it had a tiny piece of paper taped to the doorknob that had a code on it. (The actual Progress Residential code thats on yall box above the stove) no scammer should have that, we know that now! He explained he told one of his agents to put it their. We stayed on the phone with him the entire time of walking the home. We fell in love. We paid the application fee ($150). We got approved and then paid the deposit ($800). We moved in Nov. 10. As we unlocked door, we found a note behind the door that said if you found this house online its a scam. We called the number and the landlord and it was his agent as they both told us. Paid a total of $1975. On Nov. 14 a Progress Residential truck pulled up and said we had to leave. He said were unauthorized occupants and handed us a piece of paper. He didnt care nor was he trying to help (he said that verbatim). He took our info but didnt give any of his and we asked. He made a police report NO HELP. We file a report through Progress Residential after explaining the situation no response no help. A person personating yall corporate security team text and told me stop talking to the scammer. How would they know, they also knew what time I called and my case number. All of this is in text. I cant make this up. I WANT A RESPONSE, CALL, or SOMETHING! Were homeless because of this reason. Theres so much more! Reach out to me!

• Review fromLisa S.

  Date: 11/25/2022

  1 star
  They changed you for glitches in there system a ****** hit with no remorse, and no resolution to the problem. I will never rent from this company again, Also changed me another fee of ***** for putting a paper On the door

• Review fromDanielle H

  Date: 11/22/2022

  1 star
  This Really Has To Be ***************** Ever, why because here we are AGAIN. Over the summer I went without AIR for a month and several days until that was finally resolved after I made several complaints... Now its the HEAT in the home that is not working and this has been going on for about a week and a half. No one from progress nor the outside source has contacted me about the issue or even came back to the house to correct the issue. So again im having to write nasty complaints why, because nothing can ever be resolved in a timely manner with this company. Like seriously I honestly just don't understand as to why everyone has to drag their feet when emergency issues arises and there are small children in the home BUT let that rent be a day late and they have no problem with reaching out to you 5 times day to see when you making a payment..... I swear if it wasn't for me not being able to find somewhere else decent to reside I would have been moved from here!!!

• Review fromSylvia K.

  Date: 11/21/2022

  1 star
  This company are crooks. We have a lease with them and still they continue charging us month to month fees which we will not pay. We have talked with them over and over and over again and nothing is done. They are claiming we have a balance of $2000 when we have paid them every single month that we have lived here for the last 3 years. There is no reason for this, they are crooks and have the absolute worst customer service I have ever experienced. This issue still has no resolution other then many harassing phone calls my husband receives. I am in no way shocked by how BAD this rating is. They need to get it together

• Review fromRodni B.

  Date: 11/18/2022

  1 star
  Fraudulent company and unethical practices. Please don't ever sign a lease agreement. I am currently going back and forth (via email) with their dispute department regarding unsubstantiated and egregious charges. I followed all move-out instructions upon vacating the property. However, the company added charges to my account (NO NOTICE) for interior paint (walls only) damages totaling $1170.40. The property was spotless and there was only "ordinary wear and tear" from a few picture frames and one television. Per their move-out instructions, any walls with nail holes could be spackled. They even provided the brand that is needed to spackle the holes. Yet, this crooked company decided to arbitrarily charge my account for $1170.40. As I outlined this information to their dispute department (via email), the response I received was to call a ***** number and submit my dispute in writing. However, there were no instructions provided on where to send a formal complaint in writing. Also, I requested several times to be contacted directly (via phone) to discuss the matter. Nothing except for a ***** number. I also spoke to a representative on 11/16/2022 and they couldn't even tell me who my contact person is. The whole ordeal has been unethical and unprofessional. I am fed up...I want these charges removed immediately!I have paid so much in rent to this company that it's ridiculous. Their maintenance department is a joke. You have to submit multiple requests and then they'll say that your case is closed when a technician never came to perform service. I have several examples of this documented. The property itself was in poor conditions even though it was new. I can't even count how many times a doorknob fell completely off. The doors of the laundry room or guest room would not close properly. The toilet paper handles kept falling off. Clearly, there was poor workmanship from the builders, and they just approved it to get people into the homes prematurely.

• Review fromKimberly B.

  Date: 11/18/2022

  1 star
  ********* am emotionally depressed due to this company who took over the lease from another residential property who is running neck and neck with each other. I am currently still under the first property management company and legally I'm under Progress at all. But they are nothing but money greedy grabbers, who puts fraudulent fees on my account. I recently had to fight and fight about fraudulent fees they had added to my account back in August and when they did that they put me on an eviction status through them and the courts. Once I had to go through he'll and back to show I didn't owe that large balance including The legal fees, the had to credit my account of $1800.00. So I paid them what I knew I owed and the point I should have been at zero balance. Not mentioning the house I'm not livable at all,far as electrical issues. In October, I paid the rent the entire balance of $1426.00 mailed my rent certified mail to their office in **. I gets a call 2 weeks later from the collection department stating that I owe $3689.00 and my account is on eviction status. At that point I furious because they received my payment, but haven't posted to my account. They told me they couldn't locate my payments, but was quick to add legal fees in the amount of $700. So I spoke with another *************************** who submitted a complaint, they closed without a resolution. I emailed them back for an update and if I didn't get resolution I will be seeking further action, few days after that I received a letter stating that located my payment but they couldn't accept my payment unless it was the entire balance,. They are trying so hard to destroy peoples credit with these fraudulent evictions and fees. Please the victims with progress residential needs some legal guidance to take this company down. They're scamming are thousands******

• Review fromBrian G

  Date: 11/17/2022

  1 star
  Progress charged and kept a $50 application fee due to a computer error on their end. We spent hours on the phone trying to clear up the matter since we were otherwise approved. We were hung up on, disconnected, told story after story, and still no progress. They essentially stole our time and money and we have nothing to show for it. I would stay away from this company at all costs.

• Review fromTeetee T

  Date: 11/14/2022

  1 star
  I moved in on April 26,2022 and still had to pay the full month of Aprils rent plus **** in security deposit. During inspection they said they were going to fix the weather stripping, the island, and another issue. None of that was fixed now there is mold everywhere. Every month I pay rent with the utilities and now they say I owe utilities since July but I found out they have not been paying the utilities since July. I showed proof of my renters insurance and they say its not to their par. Utilities are 500$. Numerous reports on progress residential not paying utilities but we as residents are being double charged and no one is doing anything about it.

• Review fromSusan S

  Date: 11/11/2022

  1 star
  Rented this house through a different company. Progress bought it the very next month. I knew to avoid them but still got them anyway. I hate this shame of a company. I got behind on rent due to ***** and had to borrow money to catch up on rent. I applied for rental assistance and was approved the 1st of October. They still have not taken the money and applied it to my rent. My lease has expired. They have me in eviction since June but have not been served papers as of yet. You can call and call and not one person can tell you anything or help in any way. If you need maintenance they say they file a work order but you will get an email where work was done. My dishwasher broke and they told me if they come out I will have to pay for it. My dog died and I let them know. They keep right on charging me $35 a month like shes still here. This company needs to be put out of business. I would tell anyone DO NOT RENT. They are a fraud. All they want is to steal your money.

• Review fromRHETT y

  Date: 11/10/2022

  1 star
  Rent progress. Allowed natural gas to leak into my return air on my air condition unit. Where it dispersed through my house for months. When I asked the company to fix it. They said there was no leak and forced me to live in unsafe non inhabitable home. They closed work order after work order. Without any consent from me. They would literally do it on their own. When I spoke to management. They were disrespectful and rude. And never even heard me out.They forced me to have to take legal action. Just to get something done. Stay away from these big companies taking advantage of the little man. They still havent resolved my issue. Nor shown any care to. Im in absolute shock.