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Business Profile

Skin Care

LaserAway Medical Group

Reviews

This profile includes reviews for LaserAway Medical Group's headquarters and its corporate-owned locations. To view all corporate locations, see

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LaserAway Medical Group has 143 locations, listed below.

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    Customer Review Ratings

    1.15/5 stars

    Average of 120 Customer Reviews

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    Review Details

    • Review fromBrianna B

      Date: 01/10/2024

      1 star
      This business uses harassing advertising tactics. I just put my info in to look at offers and in the past two weeks they have called me 25+ times, sent me 15+ text messages, and emails. When I block the text or call, they call me from a DIFFERENT number. The thought of actually having gone to them horrifies me because of the predatory advertising they do, they won't leave me alone.
    • Review fromElise R

      Date: 01/04/2024

      5 stars
      I've had a great experience with LaserAway. I received botox, filler, and coolsculpting - I was happy with all of my treatments. I think your experience will directly correlate to 1) if you do your research 2) if you have realistic expectations for yourself and what it may/may not do and 3) doing your part outside of the treatments. I'm a fitness and skincare freak so I do a lot outside of the treatment room to make sure that I get the best benefits when I'm getting treated. Food for thought but I'd recommend.
    • Review fromRamon V

      Date: 12/22/2023

      1 star
      I had an 8am appointment, no one showed up....I specifically took off the morning to meet with these people....very unprofessional
    • Review fromAna B

      Date: 12/14/2023

      1 star
      This place is an absolute rip off. I paid for a Brazilian and underarm package and have completed seven of my treatments with absolutely no change. I had better results when I was waxing. I contacted the corporate office only to be told that the results are not guaranteed and the only option they could give me was 50% off additional packages. I paid over $2000 for a scam I would not recommend them to anybody.
    • Review fromHaley B

      Date: 12/10/2023

      5 stars
      I have always had a good experience with this company. Not sure why people think its a scam. They are medical professionals selling medical treatments, which dont always work the same for everyone. The financing options are clear if you read the contract (hello, thats adulting 101) and pay off your balance before the promotional period is over. Usually its 2 years for bigger purchases. Im a fan!
    • Review fromShellee O

      Date: 12/01/2023

      1 star
      LaserAway is a huge scam. I cant even get my medical records from them. Took me seven phone calls to even be charged ***** for two photos I have not received and had to sign away liability and give them all sorts of permission. I cant get my money back even though my face is now blotchy and discolored for a treatment I never should have been approved for. I would like a refund and cant get a call back. I am tired of months and months of run around with this business. They also botched my Botox and left me with one eyebrow higher than the other significantly.
    • Review fromJoAnna K

      Date: 11/22/2023

      1 star
      Laseraway will charge you an arm and a leg for treatments. $3k down the drain. If the treatment is done incorrectly or youre not fully informed, there are no refunds on procedures. Laseraway customer service will send you to an office in a different state and when you travel an hour Laseraway will tell you the only option is to reschedule. Laseraway literally made my wrinkles worse and wont refund me. They nurse told me to wait 2-3 months and my wrinkles are just gettting more definitive. The nurse told me the higher the frequency for treatment the better the results would be and Thermage the company is saying not to go high on the first treatment. I now have deep wrinkles thanks to them and no recourse or no refund. So please do not trust anything they say. They are very nice but highly disorganized, only want your money, and dont respect the patients they treat in the long run. The local manager told me I could get a refund and tonight corporate called and this was a miscommunication as well. ******************************* with Corporate at contacted me tonight and just sent me the consent on the fact I signed off before the clinician told me the incorrect information and states because I signed the consent before treatment I dont have a right to be refunded.
    • Review fromClaude B

      Date: 11/16/2023

      1 star
      Very engaged when they're advertising service however the service is below standard, they blow cold air in most of the area not focusing the laser properly. Don't waste your time or money
    • Review fromMarcy F

      Date: 11/13/2023

      1 star
      I was super excited to get the laser treatment done as I was fed up with shaving. I got a package and I supposedly got a deal of half on, but I came to learn that it's their marketing scheme that they use year round and get you by saying, "If you get the package now you will get 50% off." Anyway, I got a package for $3500 for all of my legs, underarms, and brazillian. Mind you, I'm a light-skinned Latina with dark hair, the perfect candidate so they say. Well, let me serve y'all some money because the year-long treatments did absolutely ***** Mind you, I would tell the technicians to turn that machine all the way up, as I have a high pain tolerance. I have the exact same amount of hair growing in the exact same places. I complained in the office and got an appointment with the nurse for a review and she agreed with me 100%. So when I came out from the appointment the ladies from the ********** office on 19th Street told me that they could do nothing and to contact corporate. I did, and so I was in contact with a ******************************* who also could not help and told me that I would need to buy another package for 50% off the $3500... I was like, girl... If the original promise was at least 75% reduction, okay yeah... but the treatments did NOTHING..... Now I'm out $3500 and still have not hairless. This is upsetting because it's not what they promised. Ladies don't waste your money here.
    • Review fromAnnie D

      Date: 11/13/2023

      1 star
      This place roped me into a contract for around $3,000 in June 2023! Literally all they have done is take my money and at one point I told the girl in the lobby with her laptop who by the way is trying to sell me more procedures and products , before I even got the procedures I paid for done! I told her I wanted the corporate phone number which I never got, and that this situation I found myself financially obligated to now for $3000 is like an abusive relationship, and it spins me out and is an emotional rollercoaster and the fact that I'm paying them the money I am for a luxury service (Botox, lip filler and nasolabial folds) and not a necessity with the cost of everything, and to be treated like I have been from them was outrageous. They never had correct scheduling! They always had me show up and no one was there to do the service or they had me do Botox only or a filler only NEVER both EVER! This is part of their gimmick they have you coming in constantly to upsell you! and on more than one occasion I went in to have my filler done and they said they would not do it and I didn't need it and sat in the office, waiting with the cream on my face to numb and had to walk out without any services because they said I didn't need it But yet wanted to do dissolving and start over so in a way they were going to charge me another cost and procedure to collect on the procedures and product. I already paid for but in order to use it I had to do what they recommend So at this point, I sit here with the loan and the payment and procedures, I cannot have done unless I do what they recommend and or wait till they get shutdown is what I really feel is going to happen before I receive anything close to what I've paid for! #scam!

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