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Business Profile

Ecommerce

Watchshopping.com, Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.29/5 stars

Average of 45 Customer Reviews

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Review Details

  • Review fromVassil P

    Date: 03/08/2023

    5 stars
    Great Seller! Ordered Omega Aqua Terra and Railmaster - both arrived on time, brand new with original papers, boxes and warranties as described.Very good customer experience and highly recommend!
  • Review fromDorian A

    Date: 03/03/2023

    5 stars
    I collect time pieces, and this is the second one I purchased from them in the past year or so. Time piece came exactly as advertised, very well packed and protected, and I am very happy with my purchase. I was kept informed throughout the process by their customer service, who were very helpful and responsive. Thank you!
  • Review fromCraig W

    Date: 03/01/2023

    5 stars
    Great Company. Great watches at an excellent price. Great customer service.
  • Review fromChris H

    Date: 02/24/2023

    5 stars
    I was nervous about ordering an expensive watch online, but the one I wanted was nearly impossible to find and their site had it a great price. They said it shipped from ********** which gave me some confidence. It was slightly delayed because, I now know, they source watches from dealer networks and don't maintain their own stock (at least not of everything), so my watch actually came from Europe. But before coming to me they took delivery at their shop and inspected the watch for authenticity and condition before sending it on. I received it yesterday with full box and papers as promised and it's amazing. Special shoutout to ************** for being so helpful.
  • Review fromMatthew F

    Date: 02/17/2023

    5 stars
    Had a great experience. I ordered a new Tag Heuer watch that was 33% off MSRP, took about two weeks to arrived. I emailed after a week and they promptly replied and even upgraded my shipping as it was going to take longer. The watch arrived today and was perfect, even check the serial number with Tag Heuer and it was registered and warranty was active. Overall very happy with the experience and customer service was great. Would order from them again.
  • Review fromPaul Y. Y

    Date: 02/07/2023

    5 stars
    Most shoppers like me are looking for a Bargain, authenticity (on expensive watch) & reasonable customer service. Read the reviews on Watchshopping.com and concerns me the most is that if you can at least get your refund at timely fashion if the watch you ordered becomes unavailable. I was little worried about whether my order can be fulfilled after 7 business days and offered a switch to different models that I denied. Fortunately, the watch was delivered after 13 business days that is little longer than what they promised, but certainly acceptable. Shopper shall realize that most online store does not carry inventories and/or stocks. It takes times. Would like to express my special appreciation to the customer service person (Kristine) who is extremely helpful to keep me informed, which calm my anxiety down during the process. I give Watchshopping.*** & ******** a 5-star rating.
  • Review fromhans k

    Date: 02/01/2023

    1 star
    DO NOT ORDER. They will say they have the watch and they do not. They will cancel your order after a month. The reason they do this is if you pay with Affirm, and you cancel the order, as they will ask you to. They still get paid. Affirm then charges you the interest over that month. If its a 10k watch the interest is significant. I have filed a dispute with Affirm and it will take 30 days. I really wanted a gold Omega 1/2 price. They don't have it. All SCAM.
  • Review fromDinesh P

    Date: 12/26/2022

    1 star

    Dinesh P

    Date: 12/26/2022

    These guys are not honest. I called to confirm they had stock. Placed an order and waited three weeks. Then they came up with some BS that they got the watch but the crown was broken. When I called to check stock I acted like I wanted 3 units of the same watch and they said yea sir we even show more than 3 in stock currently. Got a refund but was a waste of time!!!

    Watchshopping.com, Inc.

    Date: 02/21/2023

    Hi ******,We understand your concern and we are sorry that we were not able to meet your expectation.For the security of our company, we do keep our watches in different facilities, hence for the processing time our team needs to fulfill the order. Once we received the watch at our main facility, it will go through a final quality inspection process to insure that the watch is in perfect condition before shipping it out to you.Thank you for taking the time to share your experience, we will reflect on your experience with our team to improve our services.Best,*************
  • Review fromMark S

    Date: 12/17/2022

    5 stars
    I not only got a great watch but had the pleasure of working with ********. She was very professional and took care of any and all my issues.
  • Review fromLarry M

    Date: 12/14/2022

    5 stars
    I recently purchased an expensive Omega Seamaster from watch shopping.com. My experience could not have been better. This is a legitimate professional website with excellent customer service and support. I would not hesitate to business with watch shopping in the future. **************

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