Reviews

This profile includes reviews for ViaSat Inc's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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ViaSat Inc has 30 locations, listed below.

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  ViaSat Inc

  6155 El Camino Real Carlsbad, CA 92009-1602

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  ViaSat Inc

  2040 E Technology Cir Tempe, AZ 85284-1807

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  ViaSat Inc

  2001 Gateway Pl Ste 400W San Jose, CA 95110-1013

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  ViaSat, Inc.

  349 Inverness Dr S Englewood, CO 80112-5882

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  ViaSat Inc.

  4211 W Boy Scout Blvd Ste 550 Tampa, FL 33607-5928

Review Details

• Review fromAnthony P

  Date: 12/16/2022

  1 star
  I have to pay $160 a month for there garbage internet ********************************************************* off. So I pay another $40 for 30 more gigs and it doesnt carry over to the next month. Downloading and uploading things are to slow if your working from home. To fricken expensive they got you where they want you. There taking full advantage of people because they live in the country. I cant wait to get rid of these people.

• Review fromNicholas R

  Date: 12/16/2022

  1 star
  Internet is choppy slow and not really unlimited. They also did not go over terms of service when I agreed to try them. Then when I tried to cancel They said I had a contract for 24 months and I would have to buy it out. I refused then they sent me an Email that had my name digitally with out any proof of permission. Just my name and no other part of the form filled out stating who I gave permission to. I would not recommend this even my enemies. Signed Viasatsucks

• Review fromMm T

  Date: 12/15/2022

  1 star
  Poor internet service very slow runs at 6 when I last check the speed. I was lied to about having my own modem. Also was told they would wave the installation fee. But when I called the company they directed me to, to sign up I was told that they always make you use their modem and i would have to pay for installation. I ended up paying and was disappointed a sales rep ******* me. Ill be switching to starlink and I learned a expensive *******

• Review fromUnhappy C

  Date: 12/14/2022

  1 star
  Horrible service. Unfortunately they are the only provider we can get. Their high speed is not so high speed. Most definitely NOT worth the money

• Review fromJonathan W

  Date: 12/09/2022

  1 star
  This is by far the worst internet I have ever seen or used. They limit you to enough data to check emails once a day so do not try to watch a streaming app including ******** We tried this to work from home right outside of town. After 9 months we were fed up enough to cancel. During the cancel they said that it is in their contract that internet will be slow during busy usage times and it is the customers fault that there were many outages. They will not send anyone out to try to figure out the issues, but instead you get a unplug the router and plug it back in, maybe the bad weather is causing the problems, or its not our technicians fault he aimed the satellite directly at a full grown tree. Absolutely disgusted by this company and would not recommend to anyone. My advice is if you are wanting to get this company for internet, you would be better off with no internet and hotspoting off of your phone in which you will get more reliable and faster internet.

• Review fromChristopher C

  Date: 12/08/2022

  1 star
  Viasat is a horrible company to deal with, between their terrible internet paired with the worst customer service on the planet it is a nightmare. I canceled my service on October 27th (the last day of my current bill cycle). The representative I spoke to instead of canceling my service, continued my service and they continued to bill me. I now have spoke to 9 different representatives of this terrible company and they just billed me another $453 this morning that was wrongfully billed. They will continue to scam, steal, and give you the run around until you give up. The last representative even had the nerve to say they couldn't issue a refund until it was cleared by upper management because it was "such a large amount of money". How do you think the customer feels when you're stealing the money from them and having to fight to get it back?

• Review fromFonda m.

  Date: 12/03/2022

  1 star
  I have been with this company for 5 years. They never updated my router untill it completely went out then try to sell me the easy care package which I already had and try to get me to upgrade my package which is not worth it and not to mention I got approved for the ************************************************************** October but never got and was told I was a lying about when I would receive that and that I never called and complained about the router not working properly. It took 5 years to get a new router which they tried to charge me 899 dollars for. I can't wait till I get another service where I live. This is all they offer where I live and I feel like they have taken advantage of me. I would never recommend this company to anyone

• Review fromColby H

  Date: 12/01/2022

  1 star
  Was told the only package I could afford would be enough data. We used our monthly data in less than a week. Their solution was to buy a higher price package I can't afford. So I asked to cancel the service. So 1 week into a 24-month contract, I have to buy my way out. They will tell you what you want to hear to get you to sign a contract, then don't care if they lied to you after. Buyer beware with Viasat.

• Review fromCharles L

  Date: 11/30/2022

  2 stars
  I was told I would pay around $65 a month for internet instead I was charged $83 a month! My internet is slower than CenturyLink which is what I switched from. With CenturyLink I had no contract it was a month to month I signed up for a 2-year contract with viaset because I thought I'd get a better deal on price but man was I wrong!

• Review fromMike T

  Date: 11/28/2022

  1 star
  Two issues.1. Internet speed is always slow. They say it is up to 16 **** In reality it was around 2 to 4 **** It frequently went down, several times a day. When you call for help, you get a technician in one or two weeks. The tech adjusts the dish, and five minutes later it is slow again. Snow and rain definitely interfere with the signal. Almost impossible to do online meetings, and forget about streaming a movie.2. They bill a month in advance. We canceled in the middle of the month, and they refused to refund the unused portion. All they would say is its company policy . Meaning they got your money and wont refund unused month.If you have any other choice do NOT go with viasat.!!!