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Business Profile

Mailing Services

Stamps.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.13

Average of 364 Customer Reviews

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Review Details

  • Gloria H

    Date: 11/18/2022

    super helpful kind knowledgeable experienced professional nice easy to understand. thank you so much!

  • Suzie S

    Date: 11/18/2022

    Stamps.Com is easy to use with lots of self-help information. I've called and emailed **************** with questions when we first started with them. Both times ******* was very knowledgeable & the answers provided resolutions. Great service! So convenient to save trips to the post office!

  • Steven R

    Date: 11/17/2022

    I was trying to print stamps and received a message that my credit card had expired spent an hour trying to update my account but kept receiving message that I couldn't update it. Called for assistance and the young lady took care of it in less than 2 minutes. Well done!

  • Michael K

    Date: 11/17/2022

    Michael K

    Date: 11/17/2022

    I signed up with Stamps.com about two years ago. The website had no indication that there would be a monthly. After signing up, they started charging me $20 per month with no notification that I was being charged. I would have canceled the service if I would have known. After noticing the charges on my credit card, I contacted stamps.com and the most they were willing to reimburse me was 3 months of fees. This was a scam. I was not notified at all how much the service costs and how much I am being charged. When I called, they failed to take responsibility for their deceptive practices. This is unacceptable.

    Stamps.com

    Date: 11/22/2022

    Dear Michael,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are sorry to hear that we were not able to meet your needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Mary C

    Date: 11/16/2022

    Mary C

    Date: 11/16/2022

    **************** was very polite and patient, as I fumbled thru the process. I have never had a bad experience with Stamps.com. Thank you for having this service for those of us who have to do mailing at least 4 times a year. I also like that it is easier to keep track of what I am spending on my mailing service. Keep up to good work.

    Stamps.com

    Date: 11/17/2022

    Dear Mary,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Merikay R

    Date: 11/16/2022

    Merikay R

    Date: 11/16/2022

    I recently started working where they previously have used Stamps and I find it wonderful. Any issues are handled professionally and quickly. It is so convenient to print your stamps and any postage that you need, at a discounted rate.

    Stamps.com

    Date: 11/17/2022

    Dear Merikay,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Roxanne H

    Date: 11/15/2022

    Had a problem finding a receipt for an autopay because we have multiple accounts. ******* I spoke with was quick, efficient, nice to speak with and got what I needed.

  • Rebecca O

    Date: 11/15/2022

    Rebecca O

    Date: 11/15/2022

    I fail to really see any savings from using your stamps and buying them from the post office. True, I am saving $.03 per stamp, but when I also have to purchase the sheet of stamps as well, where is the savings?

    Stamps.com

    Date: 11/17/2022

    Dear Rebecca,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Carrie B

    Date: 11/14/2022

    Carrie B

    Date: 11/14/2022

    The customer service is excellent. ********************** responded quickly to my inquiry.

    Stamps.com

    Date: 11/17/2022

    Dear Carrie,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • T. I.

    Date: 11/09/2022

    T. I.

    Date: 11/09/2022

    I will always be a loyal customer for ********************** thanks to their extraordinary customer service and product. It is very ******************** labels are calculated accurately. I have no worries when shipping packages, large envelopes, certified mail, et al. thanks to stamps.com.

    Stamps.com

    Date: 11/10/2022

    Dear Tannya,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

Stamps.com is BBB Accredited.

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