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Business Profile

Mailing Services

Stamps.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.13

Average of 364 Customer Reviews

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Review Details

  • Bud J

    Date: 10/26/2022

    Bud J

    Date: 10/26/2022

    we have used stamps.com for years and had very good luck with it shipping world wide

    Stamps.com

    Date: 10/28/2022

    Dear Bud,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Jessie V

    Date: 10/25/2022

    Jessie V

    Date: 10/25/2022

    I love stamps.com. It's the greatest!!!! Everyone should use it.

    Stamps.com

    Date: 10/27/2022

    Dear Jessie,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Barbara E

    Date: 10/25/2022

    Barbara E

    Date: 10/25/2022

    Excellent alternative for Postage. **************** is efficient and professional.

    Stamps.com

    Date: 10/27/2022

    Dear Barbara,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Antler M

    Date: 10/21/2022

    Antler M

    Date: 10/21/2022

    Stamps.com always does a fantastic job assisting me with technical issues such as setting up new computers and printers with Stamps.com Software. I run a small business and have been a customer of ********************** for many years. Thanks for offering a great service! Sincerely, AntlerManDogChews.com

    Stamps.com

    Date: 10/24/2022

    Dear Antler Man,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Elizabeth K

    Date: 10/19/2022

    Elizabeth K

    Date: 10/19/2022

    Stamps.com has been such an amazing addition to our firm. Being able to have everything in one place is a GAME CHANGER! Being able to buy the supplies on the website is also very convenient so kudos to them! The prices are the best that you will find. Their customer service is also the best I have probably ever experienced. They are so helpful and happy to help. I will recommend them to anyone who is looking for a mailing company! 10/10!

    Stamps.com

    Date: 10/21/2022

    Dear Elizabeth,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Persie W

    Date: 10/18/2022

    I used Stamps.com for a one-off mailing label months ago. I paid full price for postage and refused a subscription account. I only needed a single mailing label. A month or so later I found an unauthorized charge from Stamps.com on my debit card. I notified my bank of it and they were already familiar with how Stamps.com does business, so they cancelled my card (as it had effectively been stolen) and sent me a replacement. Of course, I contacted Stamps.com to complain and to ensure they had deleted anything to do with my identity from their system. I received no response from customer service. A month later, I received an automated email informing me they couldn't charge my card for subscription fee. Once again I contacted customer service, same again, no response. Yet every month they are sure to inform me they can't charge my card. A month ago I went through hassle of figuring out how to log in to an account I didn't authorize the creation of and manually deleted the account. But I *just* received another email telling me they couldn't charge my card. I returned to the website and found the account I had deleted right back as it was. I have attempted to delete the account again. I don't understand how any of this is legal and so here I am.

  • Suzanne D

    Date: 10/18/2022

    Suzanne D

    Date: 10/18/2022

    We have been using Stamps.com forever!! It saves ** time and money!! I just had a problem with our scale and the customer service rep fixed it and provided great customer service.

    Stamps.com

    Date: 10/19/2022

    Dear Suzanne,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • William P

    Date: 10/15/2022

    William P

    Date: 10/15/2022

    I have used the service for less than a year. I thought I would get more use out of it. I emailed Stamps.com to close my account and within 2 emails and less than 24 hours my account was closed, with no problems. Closing the account is no slight on Stamps.com. I just did not use the service enough to justify keeping the account open. Their staff was very professional.

    Stamps.com

    Date: 10/17/2022

    Dear William,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Nick D

    Date: 10/15/2022

    Nick D

    Date: 10/15/2022

    I have used Stamps.com from its inception. It is a great product and the customer and technical service cannot be better. Keep up the great work!

    Stamps.com

    Date: 10/17/2022

    Dear Nick,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Ivette D

    Date: 10/13/2022

    Ivette D

    Date: 10/13/2022

    I just started using Stamps.com and so far I could not be ************'s convenient and simple. I've called customer service with questions and everyone I have spoken with has been helpful, friendly, knowledgeable and polite! I wish I had signed up sooner! Thank you.

    Stamps.com

    Date: 10/14/2022

    Dear Ivette,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

Stamps.com is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

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