Reviews
Customer Review Ratings
Average of 294 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromDavid S
Date: 10/21/2024
5 starsDavid S
Date: 10/21/2024
The professionalism of this whole organization is top notch! From the moment this journey started until the final decision was made, the amount of effort put forth was extraordinary. I would recommend this company to all!!REE Medical LLC
Date: 10/22/2024
Thank you so much for your kind words, *****! Were so glad to hear you had a positive experience with our team from start to finish, and were pleased to know that our efforts made a meaningful difference in your journey. Your recommendation means the world to us, and were grateful for the opportunity to serve you. Thank you again for your trust and support!Review fromDavid P
Date: 10/18/2024
5 starsDavid P
Date: 10/18/2024
Beyond expectations, the work of my representative, and all of the efforts provided by *** help to fill in the gap that I had in my brain when it comes to dealing with the VA they were very professional. All of their staff was there to help and they did a super job and helping me get my disability rating to help me going forward in the future.REE Medical LLC
Date: 10/21/2024
David, thank you so much for your thoughtful review! We’re thrilled to hear that your experience with REE Medical exceeded your expectations. Our team takes great pride in supporting veterans and it’s wonderful to know you were able to secure your disability rating for the future. If you ever need anything in the future don't hesitate to reach out!Review fromJames M
Date: 10/15/2024
5 starsJames M
Date: 10/15/2024
Outstanding job. I sent my info to them on a Tuesday and by Friday I was already being scheduled for an exam. Within 2 weeks I went to my appointment and had the *** i my email the next day! Longest part of the process was waiting on the VA as usual. Filed May 29th and received my rating Oct 6th. My real math percentage was 220 with a 90 percent rating in VA math. After the new rating I'm 320 in real math and 100 in VA math. The **** blew them away apparently. REE stayed in contact with me every few weeks through the whole process. I used Trajector before and even tho they took me from 60 to 90 they were a pain in a$$ to work with and constantly harassed me about paperwork they already had.smh I highly recommend REE Medical if you need help with the VA red tape!REE Medical LLC
Date: 10/16/2024
James, thank you so much for your kind words and detailed feedback! We’re thrilled to hear that our process was smooth and that you had such a positive experience with REE Medical. We strive to stay in close contact with our clients throughout their journey, and we're glad you felt supported every step of the way. Thank you for recommending us, and most importantly, thank you for your service!Review fromMark A
Date: 10/10/2024
5 starsMark A
Date: 10/10/2024
I never would've been able to navigate the claims process without REE. I was treated with compassion and respect throughout the whole process. ***'s staff and doctors were not only experts with the ** claims processes, they really are out there to help veterans. Another big thing vets will want to know before getting started with REE is whether they are just there to take your money and ghost, and that is simply not the case. The *** team is invested in your claims process from start to finish. Well worth having them on your side.REE Medical LLC
Date: 10/11/2024
****,Thank you so much for sharing your experience! We're thrilled to hear that our team provided the expertise, compassion, and support you needed throughout the process. Your recommendation means a lot to us, and we're glad we could help make a difference in your journey!Best regards,The REE Medical Team.Review fromThomas E
Date: 10/08/2024
5 starsThomas E
Date: 10/08/2024
I dealt mainly with ***** ***** and she was very professional, helpful and guided me through the process. She was able to answer all of my questions when I asked them and there was no downtime in the rntire process. It was a pleasure working with her and the entire staff. The results were very successful and zi couldnt be happier. Thank youREE Medical LLC
Date: 10/09/2024
Thank you so much for taking the time to share your positive experience, ******! Its wonderful to hear that ***** and our entire team were able to provide you with professional and knowledgeable guidance throughout the process. Your kind words mean a lot to us, and we are especially happy to know that the results were successful and met your expectations. We are grateful for your trust in REE Medical and truly appreciate your support and recommendation!Review fromLucas K
Date: 10/04/2024
5 starsLucas K
Date: 10/04/2024
@****** and the entire REE Medical staff were absolutely amazing!The timeline from when I paid until I received my completed DBQs (with detailed upload instructions) was around 5 months 2 weeks. The ** took around four months to get me my decision. The entire timeline from my contact/payment too REE Medical until the VA came back with my claim was about 9 months and 2 weeks ******* very fortunate to receive an increase in my disability!Theyre well worth the price tag for the assistance. It takes REE Medical a little too long to get your DBQ(s) back but, you can not argue with their results!!The REE Medical staff were to assist me every step of the way. Not one time I felt as if I was just a customer. I felt supported by them and felt like theyre actually there to help Veterans get the disability claim that they need and deserve.REE Medical LLC
Date: 10/07/2024
*****, thank you so much for your kind words and for sharing your experience! We're thrilled to hear that ****** and the REE Medical team provided the support you needed throughout the process. We understand that timelines can sometimes feel long, but we're glad to hear that the results made it worth the wait. Thank you for trusting us, and congratulations on your well-deserved increase!Review fromTimothy S
Date: 10/01/2024
5 starsTimothy S
Date: 10/01/2024
I'm absolutely blown away with the wonderful experience with this company! Amazing support all the way through the process with very clear directions along the way. Representatives were personable and responsive to any questions, taking plenty of time address any concerns and answer any and all questions. Process was super smooth and quick. My initial application was submitted in July, final award was in September! Thanks again REE Medical...amazing service!!REE Medical LLC
Date: 10/02/2024
*******, thank you so much for sharing your incredible experience! We're thrilled to hear that our team was able to provide clear directions and responsive support throughout your process. It's fantastic to know the journey was smooth, quick, and led to such great results in just a couple of months. We take pride in ensuring our veterans feel supported every step of the way, and we're grateful to have been a part of your success. Thank you again for choosing REE Medicalyour kind words mean the world to us!Review fromDai J
Date: 09/16/2024
5 starsDai J
Date: 09/16/2024
I had a wonderful experience working with this company. I went in with the expectation that they wouldn't be able to really do anything. The entire process from first contact to decision letter was 11 months. I received clear communication from **** at the start and continued comms with him throughout the process. He explained everything clearly and let me know I could reach out for questions. Once the decision letter finally arrived and I was granted an increase, based on the exams submitted by ***, I forwarded the information to my contact. Ree medical had fully taken over for vetlink by this time. I called the office after I emailed the decision letter and from ***** to ******* to ******, everyone had wonderful communication and customer service. They gave me the updated paperwork I needed, I understood everything I signed and was able to make my payment to them over the phone seamlessly.REE Medical LLC
Date: 09/17/2024
Thank you so much for sharing your personal experience and for trusting the process. Were thrilled to hear that **** and the rest of our team, including *****, *******, and ******, were able to provide clear communication and excellent customer service during your journey. Its always our goal to make the process as smooth, transparent, and straightforward as possible, and we are thrilled that you received the outcome you deserved from the VA! Thank you for choosing REE Medical!Review fromTrevor C
Date: 09/14/2024
5 starsTrevor C
Date: 09/14/2024
REE had impeccable customer service and it was accurately reflected over several months with multiple, at least a dozen different representatives with different job specifications. I had very little faith in a service that was recommended over the use of a law firm. I was dismayed initially but the upfront cost. However, several ways to make those payments up front were clear and concise. I opted to pay in full with expedition. I do understand from a consumer standpoint how thousands of dollars could sound crippling; this is the reason payment plans are optional. The physicians I worked with on my claim were exemplary and thorough. I have had different experiences directly with the VA that were not only completed physically hands off but had never reviewed my own medical records. This contract MD had- extensively. The one time fee paid for itself Vs waiting several more years, appeals, and excessive and unnecessary C&P exams with untrained medical providers who get paid one time fees from the VA to perform these exams or fighting with law firms. I think this is key to a consumers when weighing options and mitigating costs over time and losing years to qualify based on the VA's own rating criteria. I also think its important to note that not everyone will have the same outcome. Yet, 9/10 people I have networked with who have used REE have had positive outcomes and been rated thoughtfully and accurately. I will continue to reflect this. Overall I am beyond satisfied with the outcome and the way they handled my case from inception.REE Medical LLC
Date: 09/16/2024
Thank you so much for your detailed and thoughtful review, ******! We are truly grateful for your kind words about our team and the service we provide. Its wonderful to hear that our customer service, physicians, and payment options made a positive impact on your experience with our company. We understand how overwhelming the VA process can feel, and were glad that choosing REE Medical allowed for a more thorough and efficient path toward your well-deserved rating from the **. Thank you again for placing your trust in us and for your service!Review fromGeorge H
Date: 09/12/2024
5 starsGeorge H
Date: 09/12/2024
I worked with **** starting last year. My disability rating was 60%. Went thru their process....providing info, docs from VA and anything else requested. End result was I was reclassified to 100%.. Well done by ****.. Very satisfied! My contacte person there was *****. Her job title is long; would just describe her as my 'helper'. She was most helpful, informative and patient with me. ***** was always prompt getting back to me to answer questions or work with me on computer stuff. Shout out to *****. Thank you.REE Medical LLC
Date: 09/13/2024
******, thank you so much for sharing your experience and for the kind words! We're thrilled to hear that youre satisfied with the outcome and that your disability rating increased to 100%. ***** is indeed a wonderful employee, and were glad she was able to support you every step of the way. Your recognition of her patience and promptness means a lot to us. Were honored to have been part of your journey, and if you ever need anything else, were here for you. Congratulations again!
REE Medical LLC is BBB Accredited.
This business has committed to upholding the BBB Standards for Trust.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.