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Business Profile

Medical Alarms

Life Alert Emergency Response, Inc.

Headquarters

Reviews

This profile includes reviews for Life Alert Emergency Response, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Life Alert Emergency Response, Inc. has 6 locations, listed below.

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    Customer Review Ratings

    4.78/5 stars

    Average of 1,510 Customer Reviews

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    Review Details

    • Review fromMichael E

      Date: 07/14/2023

      5 stars
      Good customer service and I enjoyed the professionalism displayed by the team
    • Review fromMiria T

      Date: 07/14/2023

      5 stars
      Pleasant, patient, helpful individual; did not rush through the process and made sure our questions were answered.
    • Review fromDonna K

      Date: 07/13/2023

      5 stars
      Just set up our device for my husband spoke to **** who was so nice very professional made us feel very comfortable with our set up also team doing test. Everything went smoothly. Thank you so much!
    • Review fromGreg R

      Date: 07/12/2023

      5 stars
      The setup went very smooth and all of the staff we worked with were very polite, patient and welcoming.
    • Review fromYvonne M

      Date: 07/12/2023

      5 stars
      Representative ****** and the various dispatchers were very polite, courteous and helpful. The setup process went smoothly.
    • Review fromHeather D

      Date: 07/11/2023

      5 stars
      ******, my rep was friendly,thorough,and explained everything in detail. Great product. Having this service will put my mind at ease.
    • Review fromMaria F

      Date: 07/11/2023

      5 stars
      Thorough and responsive. High marks so far. Waiting for shipment per their instruction.
    • Review fromMarcia J

      Date: 07/08/2023

      5 stars
      I am very impressed with both my counselor and the ****** who help me set up my life alert unit. Everything is self-explanatory. The booklets are easy to read and follow and its going to give me a feeling of security.
    • Review fromMike T

      Date: 07/07/2023

      4 stars
      The representative that I spoke with was very courteous and professional. The speaker quality and clarity was a little less than I had hoped for on the various devices.
    • Review fromDiane K

      Date: 07/07/2023

      5 stars
      I was very happy with everyone that assisted me with the set up of my equipment. They were all very professional and knew exactly what to say and do. I hope I never have to talk to any of them again, but know that if I need to push any one of my devices, I will have a competent person to help me. Thank you.

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