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Business Profile

Medical Alarms

Life Alert Emergency Response, Inc.

Headquarters

Reviews

This profile includes reviews for Life Alert Emergency Response, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Life Alert Emergency Response, Inc. has 6 locations, listed below.

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    Customer Review Ratings

    4.78/5 stars

    Average of 1,508 Customer Reviews

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    Review Details

    • Review fromPerla B

      Date: 04/23/2023

      5 stars
      Excellent customer service! Everyone was kind, patient, & friendly. They made it all so easy. Its an amazing ************ glad we have it in our home. I know it gives my mom a feeling of security knowing if something happened to her she can contact Life Alert at the touch of a button & get help. She will be wearing the pendant so she will have availability with Life Alert at all times during the day. We also have one in the bathroom & the main station in the living room. The gps she will carry in her purse & has the security knowing they can find her anywhere in *****************. We are blessed to have this product available to us.
    • Review fromRuth D

      Date: 04/19/2023

      5 stars
      Everyone that I spoke to at LIFE ALERT was very helpful, from the first time I called them to setting up the equipment.I feel much more comfortable being on my own with the LIFE ALERT. To me it's a life changer.
    • Review fromPerla B

      Date: 04/19/2023

      5 stars

      Perla B

      Date: 04/19/2023

      Excellent customer service! Everyone was kind, patient, & friendly. They made it all so easy. Its an amazing ************ glad we have it in our home. I know it gives my mom a feeling of security knowing if something happened to her she can contact Life Alert at the touch of a button & get help. She will be wearing the pendant so she will have availability with Life Alert at all times during the day. We also have one in the bathroom & the main station in the living room. The gps she will carry in her purse & has the security knowing they can find her anywhere in *****************. We are blessed to have this product available to us.

      Life Alert Emergency Response, Inc.

      Date: 04/21/2023

      Thank you for your review. 
      We are here if your mom ever needs us.
    • Review fromAnayeli C

      Date: 04/05/2023

      5 stars
      Professional contacts with understanding and compassion. My equipment was received as scheduled and very easy to set up.It Was tested and response time was quick on all four units. When I leave home to shop or visit, the *** works quickly. Im not alone and know help is on the way if needed.Keeps me independent and safe.
    • Review fromTino S

      Date: 04/01/2023

      5 stars
      Great company work their years ago is a bench technician for two and a half years very admirable owner great invention for seniors I would definitely support the unit for the older family members in my family. I'm actually looking for work and would appreciate it if someone in the hiring department would reach out to me
    • Review fromJudi D

      Date: 03/31/2023

      5 stars
      Overall, I would highly recommend Life Alert to anyone looking for a reliable and trustworthy medical alert system. Their customer service is exceptional, and they truly care about their customers' well-being. Thank you, Life Alert, for making a difference in the lives of those who need it most.
    • Review fromKarina M

      Date: 03/31/2023

      5 stars
      Life Alert has helped many people, especially seniors who live alone or with limited mobility, to remain independent and safe in their ********** of the most important features of Life Alert is their ability to respond quickly in the event of a fall or medical emergency.
    • Review fromStephanie Q

      Date: 03/30/2023

      5 stars
      Overall, Life Alert has been a lifesaver for my mother and our family. Knowing that she has access to immediate help in case of an emergency has given us all peace of mind. I would highly recommend Life Alert to anyone looking for a reliable and effective medical alert system to keep their loved ones safe and secure.
    • Review fromRenee B

      Date: 03/28/2023

      1 star

      Renee B

      Date: 03/28/2023

      Contract and devices caused too much stress - three year elderly scam

      Life Alert Emergency Response, Inc.

      Date: 04/03/2023

      Although there are medical alert scams that occur, rest assured Life Alert subscribers are protected not only from emergencies but from elderly fraud too!  Life Alert is one of the only medical alert companies that has a Fraud **************** that protects the elderly. 

      Moreover, our 36 month *********************** agreement also protects our customers from hidden fees and price hikes, which happen with other companies that do not back up their commitments in writing, like Life Alert does. 

      In addition, our top-of-the-line devices are the best in the industry, and never need charging so that our customers are protected 24/7.

    • Review fromDonald H

      Date: 03/24/2023

      1 star

      Donald H

      Date: 03/24/2023

      I dont know what kind of games you are playing but I dont like it. I called and canceled my contract. I mailed my equipment back to you (all of it). I also completed my 36 month obligation. After all that I called and verbally confirmed that my account was closed. Now I am still getting calls from you asking me if I still want cancel. You need for me to confirm cancellation to remove me from your system. If I wanted your system I wouldnt have sent the equipment back to you.

      Life Alert Emergency Response, Inc.

      Date: 03/28/2023

      Rest assured, Life Alert never plays games with peoples lives. That is why a final call is made to confirm that you no longer have the #1 leader in saving lives at your fingertips in case of an emergency.  

      People send equipment to us by mistake, even from different companies or unrelated products, this is why we need to always verify the info. Moreover, our agent explained to you that it was a courtesy cancel confirmation call.   We wish you well and the best of health.

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