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Business Profile

Medical Alarms

Life Alert Emergency Response, Inc.

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Life Alert Emergency Response, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Life Alert Emergency Response, Inc. has 6 locations, listed below.

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    Customer Review Ratings

    4.78

    Average of 1,507 Customer Reviews

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    Review Details

    • Sarah M

      Date: 06/17/2025

      It is very easy to set up and use. Awesome!

    • Cynthia E

      Date: 06/16/2025

      We appreciated the friendly service and clearly stated instructions in getting our Life Alert program set up.

    • Valerie H

      Date: 06/16/2025

      The representative was curtious and knowledgeable his explanations were very clear

    • Carolyn B

      Date: 06/16/2025

      Very easy setup. Bring peace of mind for you and your love one. *******, the associate, was very pleasant and knowledgeable about the Life Alert System. Many Thank Yous

    • Claude S

      Date: 06/13/2025

      The individual I spoke to after calling the toll free number on the package was excellent and calmly walked me through each step of the way.The support was outstanding and all required tests were successful. I was impressed with the technology and the Peace of Mind that it gives me.

    • Dana B

      Date: 06/13/2025

      Wonderful experience! So easy to set up. Gensis was great! Highly recommend!

    • Don K

      Date: 06/13/2025

      Received my devices today and I was walked through the use of all of them. Everyone I spoke to was helpful and patient with me.

    • Zach W

      Date: 06/13/2025

      ********* was wonderful to work with during the purchase process. They seem to have a good system and method of doing things, which builds my confidence in the product and service.

    • Linda G

      Date: 06/13/2025

      I want to thank **** ****** for all the guidance and thorough details obtaining First Alert service for my 94 year old mother. This is a very big relief for me to know she is safe all the time. Please be assured the company will provide excellent service. So happy ?? I finally called them!

    • Robert M

      Date: 06/13/2025

      Activation process was quite seamless !I did not know what to expect, but Life Alert personnel at all confirmation points were cordial, professional and patient. For peace-of-mind, this was a great alternative. My wife will not feel alone, while I take care our day-to-day ! Thanks

    Life Alert Emergency Response, Inc. is BBB Accredited.

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