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Reviews

Customer Review Ratings

4.84/5 stars

Average of 116 Customer Reviews

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Review Details

  • Review fromBruce C

    Date: 11/23/2024

    5 stars
    **************** second to none! ****** will do everything possible to make it a positive experience.
  • Review fromCarlos A M

    Date: 11/20/2024

    5 stars
    Excelent service from custumer service to shiptmen departmen The best,recomended for bussiness
  • Review fromGuy W

    Date: 11/16/2024

    5 stars
    ****** was able to look up what was wrong with my brand new generator. After I emailed the form they were able to ship my part. ****** was great on her end, but I was not happy my generator was sold to me with a known faulty part! The five stars are only for her!
  • Review fromWilliam D

    Date: 11/15/2024

    5 stars
    The Ai power 2300i is the quietest and best running generator Ive ever owned. I had it for 5 years and not a single mechanical issue. Highly recommend this for anyone looking for a small portable generator.
  • Review fromRo H

    Date: 11/14/2024

    5 stars
    Received excellent customer service from ******. I could find little info on line. She was able to furnish information and make possible needed repairs. Very professional and left me with great impression of A-ipower. Thank you once again.
  • Review fromMARIAN K

    Date: 11/14/2024

    5 stars
    My generator died with only 33 hours logged. I called customer service and ****** took my call. He took my information and said he would get back to me. It took a day or 2 and he returned my call. The factory was very fair in solving my problem. A-I Power stands behind their equipment. I am so grateful to ****** for his kindness in helping to solve the problem with my generator. Thanks ******..****** *.
  • Review fromRay M

    Date: 11/14/2024

    5 stars
    ****** provided excellent customer service. She helped me troubleshoot an issue with my generator and explained exactly how to fix it. She also completed an order and worked through some shipping issues very effectively.
  • Review fromBob P

    Date: 11/14/2024

    5 stars
    Very helpful. I had a fuel leak on my portable generators, most likely due to old gaskets. They offered to send new gaskets to me for free so I can get them fixed.
  • Review fromCedric D

    Date: 11/13/2024

    5 stars
    Thank you so much for helping me with this project!!
  • Review fromBen R

    Date: 11/13/2024

    5 stars
    To whom it may concern. I have had an unfortunate situation with my CO2 sensor on my generator. Fortunately I have been able to talk with ******. She is above and beyond polite and helpful. She is an asset to your company and I thank her.

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