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Business Profile

Generators

A-iPower
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.88

Average of 115 Customer Reviews

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Review Details

  • Brett C

    Date: 11/12/2024

    Amazing people to deal with. I Would highly recommend them for any sales or after sale service

  • Jerold M

    Date: 11/11/2024

    Service was very friendly, fast and correct. I received my parts much quicker than anticipated. Outstanding customer service!!

  • Daniel C

    Date: 11/10/2024

    ****** ****** was excellent in resolving my issue. So easy to talk to, knowledgeable about the product, and had quick and easy fix to my problem. Thank you ******.

  • Darren O

    Date: 11/09/2024

    A-Ipower customer service was outstanding. ****** was absolutely amazing. She was knowledgeable in all aspects of the generator I was having issues with. She went above my expectations to make sure I was getting the exact part I needed. Not only did she know what part I was in search of, she informed me that it was under warranty. She is in ********** and I am in *******, and the Generator was up and running in under a week. If you have to call customer service, **** ****** answers the phone..

  • Ian S

    Date: 11/08/2024

    Working with ****** could not have been easier. She identified my problem quickly and professionally. I like my generator and of course didn't want it to break down, but if this is the customer service I get I don't mind.Update: ****** just sent me a tracking number my part is on its way!!!

  • Patrick D

    Date: 11/08/2024

    ****** was amazing. I am 81 years old and can't remember having a better contact with any customer service represenative. Congrats ****** and Thanks again

  • William F

    Date: 11/07/2024

    ****** solved my problem with courtesy and professionalism. Excellent customer service. A rare thing these days.

  • Carmen H

    Date: 10/25/2024

    Oh my goodness, ******, the customer service **** went above and beyond to help me find what I needed. I had looked online and had no idea what I was looking for. This company gives A+ service to their customers. You know their products are good when the customer service is great.******

  • Paul H

    Date: 10/24/2024

    ****** ****** was amazing to deal with when i had a small issue with my newly purchased inverter generator. Pleasant to talk to. Guided me through the process and facilitated sending me the part needed get me back and running. I wish more customer service people were like her! Suggestion to A-ipower don't lose ******!

  • Michael H

    Date: 10/22/2024

    Was in search of a replacement part and ****** ***** was extremely helpful. He was able to track down the part I needed. Mr. ***** did an excellent job understanding what I was trying to find and even with my technical difficulties with my email he was very patient. Mr. ***** was very knowledgeable about the product and really wanted to make sure my power washer was up and running. Thank you kindly for the help ******! Was very refreshing to get help from someone who cared.

A-iPower is BBB Accredited.

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