Reviews

Review Details

• Review fromJaclyn S

  Date: 11/20/2023

  1 star
  This company has changed a lot, and not for the better. I started using Survey Junkie back in 2017, as a way to earn a little extra money as a stay at home parent. For a long time, it was great - the payouts were reliable, customer service approachable, and you'd often qualify for at least half of the surveys you tried, so you were able to keep earning easy gas or milk money. But, about 6 months ago, the number of surveys that disqualify you for no reason jumped way up, and I went from spending 4-5 hours a week to get $15-20, to needing to spend twice the amount of time for less money. The bonuses they used to offer for taking a really long and involved survey or completing a bunch of questionaires that week are gone. And to add insult to injury, in the last several months, I've had to fight with them to redeem my points 3 or 4 times, because I'll try to cash in and get a message claiming that I did something wrong, like I didn't answer the questions "correctly" on the surveys. How is there a "correct" way when the panels want your opinions?? I'm getting the $22 they currently owe me, and then I'm done with this nonsense.

• Review fromRio P

  Date: 11/16/2023

  1 star
  Ive been waiting 2 week for verification I been doing surveys daily now im ready to cash out cant because Im not verified be trying to contact but I guess the ignored my emails

• Review fromLarry S

  Date: 11/07/2023

  1 star
  Survey Junkie ios discriminatory to us that are 65+ they now do not want to redeem points after being a member for over 3 years Their customer support is basically non existent and they have surveys that recently have generated malware I caught that thanks to malwarebytes browser guard they aso generate adware tracking cookies They used to be fairly god this past 6 months they are lousy and as waste of time and resources. I contacted them to cancel account if they don't get their act together and go no response at all I am about to block their site permanently unless they change their ways within the next day or to Today is 11-7-23 I give them until **** -23 them they get blocked permanently At this point I won't even give them a 1 star rating but BB won't let me do that

• Review fromAnthony J

  Date: 10/28/2023

  1 star
  I did a survey totaling 405 points. The original survey was not supposed to be longer than 20 minutes. Once in the survey it requested me to watch two videos both which totaled 40 minutes a piece. I did as requested. After watching the two videos I was disqualified out of the survey and only given three points and I got to the screen where it had said I was 97% finished. For almost 2 weeks now I have been emailing survey junkie and this is the quote I get from them "If you have any further questions or concerns, let us know simply by replying to this email. We are here 24/7 and always happy to help. Thanks for being a loyal Survey Junkie member.". When I reply to the emails for follow-up of their investigation I do not receive a response and this is happening for almost two entire weeks I have been getting disqualified from every single survey that I have been attempting to make some money off of because I do not have a job at this moment.

• Review fromKaitlyn R

  Date: 10/12/2023

  1 star
  P-*** off. Survey Junkie is NOT ethical. I've been using it for ~1wk & gratefully racked up $8.36. I AM THANKFUL for that, don't get me wrong, but what happens next is where I draw the *************** they are NOT a company of their word..I did a ~35min survey = 70 points. I COMPLETED the survey. I'll say it again I COMPLETED the survey. I even received a "thank you for completing our survey! you will be redirected shortly!" I was redirected back to Survey Junkie & did NOT get compensated for that survey. SO I contacted customer support & this was their reply (50% of it since I'm limited w/space):"Per our records survey has been terminated as the quota has been reached. I wanted to explain how survey quotas work. When you participate in surveys, there is a specific number of responses that the survey provider is looking to collect.Quotas are set by survey providers for a few reasons. It helps to ensure that the data collected is representative of the population. By setting a quota, providers can ensure that they get enough responses from different groups, such as age, gender, or location, to accurately represent the population.Quotas also help to ensure that the data collected is statistically significant. This means that the results are reliable and can be used to make informed decisions. By setting a quota, providers can ensure that they have collected enough data to achieve statistical significance.This is a common occurrence and a part of surveys. Its important that once a survey has reached its quota, it may no longer be available. If you see a survey that you are interested in, its a good idea to complete asap.As our valued customer I have awarded you 30 points as a courtesy for all the effort and time you put into the survey. I understand this is nowhere near enough for your efforts but this is the best I can do. Best Regards"1. Be treating me like I'm dumb like idk what a quota is 2) Quota has NOTHING TO DO WITH MY PROBLEM/YOUR SOFTWARE PROBLEM!

• Review fromKathy B

  Date: 10/07/2023

  1 star
  When I signed on to Survey Junkie, I chose direct payment to my checking account for redeemed points. I redeemed points twice. On the third attempt, drivers lD and a photo was required. I read that this was a trial on their website. I did not consent to giving my drivers ID and photo. I feel that this is an invasion of my right to privacy. My concerns are always met with my account is in good standing, and that I should have no problem redeeming points. I did not give informed consent to for sharing my drivers ID and photo. its the same song and dance every time I try to redeem my points. Its as if there is a scripted response to my concerns. Do I need to hire a forensic accountant to rectify my concerns? Survey Junkie owes me money which I earned taking surveys.

• Review fromBeth C

  Date: 10/05/2023

  1 star
  After searching thru the given complaints and investigations of such there was a persistent pattern of someone else did it? Conclusion after pert little expected excuse response from accused company. So I see no point in entering my similar incident. You make it sound like why did you even bother us with this incident? This is how it works. Anyway no resolution possible unless a known specific company wrapped in all inclusive package dropped in your lap. So not going to waste anymore of my time

• Review fromConnie C

  Date: 10/05/2023

  1 star
  I have been a survey Junkie for years . Dropped out for awhile now I am back. Positives : a good mind exercise during morning coffee or waiting for an appt during day. A good way to utilize downtime . Yes they pay. Yes into yr checking or PayPal or **** cards. Prepare yourself for staying on a survey more ths. 20 min and only receiving .35 cents. Used to be better years ago . They gave $5.00 incentives for taking certain # of surveys. Very hard today because one can start a survey after a few min having patience to answer their questions , they throw you off saying not qualified and give you .02 cents or 0.3cents Severe cons; up until 2 wkz ago I was cashing out and new regulations came up. Have to give them your identity. Picture ID like drivers license front and back . Picture of yourself live to prove it matches the photo ID other forms of ID I got involved w/survey Junkie because answers were anonymous no names given no address. Only asks for dob and age and gender. I'm NOT comfortable giving my photo , personal Id.drivers lic # my address to cash in. I don't want to do that. Seems I have no choice Survey Junkie has the money I earned . I can't get In the format I used to unless personal info is given. I worked hours for nothing .they embezzled my earned cash .I was not informed weeks ago they were Changing the rules and before going further have us check off we consent to giving a photo of ourselves & personal ID With all the identity theft going on and hacking into systems no way do I trust they are 100% secure .Until I get paid of what they owe me I will not participate any longer.

• Review fromCarl F

  Date: 09/23/2023

  1 star
  I have been taking surveys on Survey Junkie for a while. Never had any problem till recently when i tried to cash out. They wanted a photo and stuff to ID me. This place needs to be shut down, I asked them to delete my Survey Junkie account. Haven't got an email from them yet. I refuse to log back into that site.

• Review fromAustin I

  Date: 09/20/2023

  3 stars
  Ive been doing surveys for awhile on survey junkie and cash out multiple times. They asked me for a account verification, because i had a second account from aawhile back i forgot about. So i had to upload i.d and what not and they asked me which account i want to keep. So i told them. Now three weeks later they locked my account again and saying they need account verification ..like wtf. I already gave it to you. Now what is going on ??? Im upset.