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Reviews

This profile includes reviews for LoanDepot's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

LoanDepot has 73 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • LoanDepot

      6561 Irvine Center Dr Irvine, CA 92618-2118

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    • LoanDepot

      14000 N Pima Rd Ste 150 Scottsdale, AZ 85260-3972

      BBB accredited business seal
    • LoanDepot

      12526 S Mainstreet Ste 1725 Rancho Cucamonga, CA 91739-8881

      BBB accredited business seal
    • LoanDepot

      4800 N Scottsdale Rd #1000 Scottsdale, AZ 85251-7633

      BBB accredited business seal
    • LoanDepot

      131 Greens Rd Houston, TX 77060

    Customer Review Ratings

    4.09/5 stars

    Average of 1,123 Customer Reviews

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    Review Details

    • Review fromTammie D

      Date: 10/20/2022

      1 star
      Canceled application and now I have to wait a month to receive the money they took from my account on the same day I cancelled.
    • Review fromJames E

      Date: 10/19/2022

      1 star
      I was called by an agent and after giving my information about a cash-out refi. After paying $495 for an appraisal and $22 for a credit check I was told that I could refi which would include paying off 2 cars all credit cards and I would receive almost $9000 in cash. My closing date was scheduled for a Tuesday. Friday afternoon I was called to say there was a hold up. Monday afternoon I received a call and then found out that the loan would include 1 car, all credit cards except 1 and I would not be getting any money. After being told I would have to pay almost $3900 for closing they then offered to cover closing cost. I politely declined. I want my $495 appraisal fee back. I have New American Funding as my company now and after looking at their site and others most companies cover the appraisal up to $500 or its included in closing.
    • Review fromHeather A

      Date: 10/19/2022

      1 star
      I requested information as I am thinking about refinancing my home. I talked with a rep for over an hour. I was very specific about what I was looking for. The amount of the loan, including taxes and insurance as well as my max ******* amount. After shopping around I decided to go with another lender. The I informed the Loan Depot rep and thanked him for his time. He continued texting me over several days and would not stop. I ended up calling him and found out that he had given me numbers for a loan amount 30k higher than I asked and the monthly ******* was higher. I explained to him that he had not done what I asked and that he should have respected my decision to go elsewhere. I told him I did not appreciate his hard sell tactics. He just would not stop so I eventually, after about an hour, had to hang up on him and block his number. I regret even talking to him.
    • Review fromKim S

      Date: 10/18/2022

      5 stars
      Exceptional!. Fast response, quick turn-around. Professional, respectful and a pleasue to work with.
    • Review fromJon B

      Date: 10/18/2022

      5 stars
      Everything.....timeliness, accuracy, sense of urgency, communication, PROFESSIONALISM. Phenomenal job! Very please with all services
    • Review fromJeffery J

      Date: 10/18/2022

      1 star
      They treat veterans horrible and do nothing to help you. They take every advantage of disabled veterans and try to take your home from you.
    • Review fromHarry H

      Date: 10/17/2022

      5 stars
      Everything proceeded right on schedule throughout the loan process and closing. We are very greatful!
    • Review fromHeather T

      Date: 10/17/2022

      5 stars
      Very knowledgeable and helpful teams that make financing comprehensive and streamlined. I have now completed 2 loans with them and have nothing but praise for the professionalism of the staff. The loan consultant, funding office, attorneys that do house calls and customer service team are all well trained and made the process less stressful. I thank you all.
    • Review fromIsiah N

      Date: 10/17/2022

      5 stars
      The team I worked with were excellent and made the whole process very smooth. I highly recommend this company.
    • Review fromKim M

      Date: 10/17/2022

      5 stars
      I was a little skeptical at first, but the experience was great. I spoke to a representative who was very knowledgeable and made me feel as though I would not be taken advantage of. I feel that I made the right decision about the refinance of my home.

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