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Reviews

This profile includes reviews for LoanDepot's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

LoanDepot has 73 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • LoanDepot

      6561 Irvine Center Dr Irvine, CA 92618-2118

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    • LoanDepot

      1757 E Baseline Rd Ste 141 Gilbert, AZ 85233-1535

      BBB accredited business seal
    • LoanDepot

      16435 N Scottsdale Rd Ste 200 Scottsdale, AZ 85254-1654

      BBB accredited business seal
    • LoanDepot

      16150 N Arrowhead Fountains Ctr Dr Ste 240 Peoria, AZ 85382-4753

      BBB accredited business seal
    • LoanDepot

      605 W Knox Rd Ste 106 Tempe, AZ 85284-3804

      BBB accredited business seal

    Customer Review Ratings

    4.09/5 stars

    Average of 1,123 Customer Reviews

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    Review Details

    • Review fromMichael P

      Date: 10/16/2022

      5 stars
      Everything was excellent we are very satisfied and will come back when it's time to refinance.we're lucky to have gotten the sales team we had at loan depot.***** always kept us informed by phone, text or email throughout the process from start to end. Thank you ***** and *****!
    • Review fromDr. T. W

      Date: 10/14/2022

      5 stars
      Awesome team, knowledgeable, and easy to complete the loan process.
    • Review fromChristine F

      Date: 10/12/2022

      5 stars
      The process at Loan Depot was so smooth, it was almost fun! The lending agent, was very professional, knowledgeable and personable, it made the process go smooth. Everyone was responsive and kept things moving. Most of all it closed when I was told it would!
    • Review fromDaniel M

      Date: 10/07/2022

      5 stars
      Loan Depot in **************** ** was great! Knowledgeable, friendly, and always there to answer your questions.
    • Review fromJake F

      Date: 10/07/2022

      4 stars
      Good people to work with very easy to complete the loan.
    • Review fromKristin R

      Date: 10/06/2022

      5 stars
      ****** and **** were extremely professional at all times. They did an excellent job of keeping us updated when there were any new developments and, most of all, working hard to close the loan in a timely fashion.
    • Review fromJeffrey A

      Date: 10/04/2022

      5 stars
      All of the guidance and direction with helpful suggestions made along the way helped tremendously. I always received prompt responses to all of my questions. ****** was particularly helpful, holding my hand through some of the most difficult portions of the process.I've referred our daughter to LoanDepot for her first mortgage. Ironically, she and her husband closed on their house the same day as we finalized our refinancing. We met with the notary at twelve noon, our daughter and her husband closed at 2 PM the same day. We are a LoanDepot family.
    • Review fromRyan B.

      Date: 10/03/2022

      5 stars
      We had a great experience! *********************** and ***************************** were so helpful. They kept us up to date and answered every question we had.
    • Review fromTerry M

      Date: 10/03/2022

      5 stars
      what a wonderful company to do business with. Our loan agent is the best. I will never use another loan company again. THEY ARE THE BEST
    • Review fromTarin F

      Date: 09/30/2022

      1 star
      This place is terrible. My husband took a loan out for a home a little over a year ago. He had paid all payments online and they took his ability away to do so. He sent in money orders and they denied them and mailed them back. He is now in the beginning of a foreclosure after he had originally filed hardship papers with them. A month went by and he didn't hear from them about it so he called and they said they couldn't see all the documents. When he asked why they didn't contact him they said they didn't know how to. They now served me with a summons when I AM NOWHERE on the loan trying to hold me responsible. They're trying to say he hasn't paid since Feb of this year when he paid Feb and March and has proof they're paid. Then he sent two money orders for others and they denied them and mailed them back so he stopped paying until someone would give a reason as to why they denied them. He hasn't made another payment because they've been dishonest throughout the entire process and filing the hardship didn't make a difference. They do not contact you if there's issues with anything instead they just let your home go into foreclosure. They lied in the papers they sent to the courts stating they don't know how to contact me but they mailed a letter in my name when again IM NOT ON THE LOAN AT ALL. A rep emailed me a letter to send as proof I'm not on the loan. Hes the only one who's been professional and kind. They don't even know what months are owed vs what months are paid which has been an issue since my husband purchased the home. Its not going to look good in front of any judge when there's proof of what was paid and the other payments being mailed back. There's so much more needed to be said but I'll just say this They can't keep anything straight including who's actually responsible for the loan. Maybe he'd have been able to pay if you'd accepted his money orders and we wouldn't be where we all are! Seems like they just want the house instead of the payments.

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