Reviews
This profile includes reviews for LoanDepot's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,123 Customer Reviews
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Review fromSue G
Date: 09/01/2022
1 starSue G
Date: 09/01/2022
i was told i was going to get the loan and spoke to 2 or 3 different people within their organization. The day my appraisal is set some man, I have never spoke with or had any contact, from loandepot calls and says because your student loans have not fallen off your credit bureau we can not fund you. He added to feel free to reapply when the students fall off my bureau (funny thats supposed to be within the next 30 days). i told him I thought it was really unprofessional that someone i had no previous contact with calls to tell me such news while my student loans are in the process of being removed. This just happened and the appraiser is supposed to be here in 20 minutes. This company is very unprofessional and has poor communication skills. I would recommend no one to this company and will seek other resources for myself.
LoanDepot
Date: 09/12/2022
Hi *** -- Thank you for sharing your experience. If you would, please reach out to our ************* team at ************ ******* or [email protected]. Wed like to hear more.Review fromJon E
Date: 09/01/2022
1 starJon E
Date: 09/01/2022
Worst loan I ever made.... To much to tell and I can only blame myself for being led into this transaction. In many ways I am in worse shape then when I started. Dont take the agents at their word. Seems they will say anything to get you to sign but fall way short of meeting what they said.LoanDepot
Date: 09/12/2022
Hi *** -- Thank you for sharing your experience. We would appreciate hearing more. Please contact our ************* Team at ************ ******* or [email protected] so that we can discuss your situation further. Thank you!Review fromJustine H
Date: 08/31/2022
5 starsJustine H
Date: 08/31/2022
Great experience as a first time home buyer! Seamless and quick to reply with answers to my many questions.LoanDepot
Date: 09/12/2022
Hi *******! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.Review fromGrant K
Date: 08/31/2022
5 starsGrant K
Date: 08/31/2022
Professional service and knowledge of their products, always answered any questions in a timely manner.LoanDepot
Date: 09/06/2022
Hi *****! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.Review fromMario P
Date: 08/30/2022
5 starsMario P
Date: 08/30/2022
******* made the whole loan process so easy. Great guy to work with.LoanDepot
Date: 09/06/2022
Hi *****! Thank you for your feedback! We take being your lender of choice very seriously and look forward to working with you again in the future.Review fromMarvin f
Date: 08/26/2022
5 starsMarvin f
Date: 08/26/2022
Thumbs up! Great experience! I was treated well and was informed!LoanDepot
Date: 08/29/2022
Hi ******! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.Review fromChristopher O
Date: 08/25/2022
1 starChristopher O
Date: 08/25/2022
I am writing this review after being harassed by Loan Depot for over a year and, specifically, after receiving 3 calls, within 45 minutes, from them today. Loan Depot does not respect your decision to not use their services. Loan Depot repeatedly uses a call service/program that uses caller identification to deceptively identify them as calling from your area code. That is a scammer practice/tactic. If you have not given them your contact information then don't. If you have and they will not stop calling you then copy and paste this review and give them a negative review.LoanDepot
Date: 08/29/2022
Hi *********** We take your feedback very seriously and would like to investigate further. Please contact our ************* team at ************ ******* or [email protected] at your earliest convenience.Review fromLillie C.G
Date: 08/24/2022
1 starLillie C.G
Date: 08/24/2022
I had the absolute worse experience with Loandepot NMLSR ID# ******* and their agenda ************************* NMLSR ID#******* While in a discussion regarding and Home Equity Loan ****** was filling out an application for a refinance without my knowledge. I gave him general information that I had given numerous other loan companies and none of them filled out an application. Per ****** he was obligated by law to fill out the application during our discussion. Long story short, a refinance loan application was sent to my home and the envelope had been opened. All of my personal information was enclosed including my full social security number which I had never disclosed to ******. If this application had never been processed there would have been no envelope to have been opened by someone other than myself! None of the other loan companies filled out an application as ****** says it's done by law. I'm really confused as to how my full social security number ended up on loan papers when I never disclosed it. During our conversation I expressed that I was not interested in a refinance and only reason I responded online is because the sight was advertising Home Equity Loans. Informed ****** that if my identity or credit was affected in anyway I would hold LoanDepot and him totally responsible. This should have never happened as a result of a conversation. Which is the same conversation I'd had with at least three (3) other lenders. Be aware when discussing your options with this company!*********************LoanDepot
Date: 08/29/2022
Hi ****** We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or [email protected].Review fromAmanda N.
Date: 08/24/2022
5 starsAmanda N.
Date: 08/24/2022
We loved our experience with ***** *********************. They made moving to ********* easier just by being understanding and patient. They helped us get the home we wanted within an hour of being contacted. They go above and beyond for their clients. They definitely dont have normal banker hours. They get the job done for you and make it as smooth as possible!LoanDepot
Date: 08/29/2022
Hi ******! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.Review fromJoli D
Date: 08/22/2022
1 starJoli D
Date: 08/22/2022
Was joke numbers changed numourus times. Did not payoff cards like said appraisal held up for stupid minor things other company's did as is. This company is a jokeLoanDepot
Date: 08/29/2022
Hi **** -- Thank you for sharing your experience. If you would, please reach out to our ************* team at ************ ******* or [email protected]. Wed like to hear more.
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