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Reviews

This profile includes reviews for LoanDepot's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

LoanDepot has 73 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • LoanDepot

      6561 Irvine Center Dr Irvine, CA 92618-2118

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    • LoanDepot

      1757 E Baseline Rd Ste 141 Gilbert, AZ 85233-1535

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    • LoanDepot

      16435 N Scottsdale Rd Ste 200 Scottsdale, AZ 85254-1654

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    • LoanDepot

      16150 N Arrowhead Fountains Ctr Dr Ste 240 Peoria, AZ 85382-4753

      BBB accredited business seal
    • LoanDepot

      605 W Knox Rd Ste 106 Tempe, AZ 85284-3804

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    Customer Review Ratings

    4.09/5 stars

    Average of 1,123 Customer Reviews

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    Review Details

    • Review fromSue G

      Date: 09/01/2022

      1 star

      Sue G

      Date: 09/01/2022

      i was told i was going to get the loan and spoke to 2 or 3 different people within their organization. The day my appraisal is set some man, I have never spoke with or had any contact, from loandepot calls and says because your student loans have not fallen off your credit bureau we can not fund you. He added to feel free to reapply when the students fall off my bureau (funny thats supposed to be within the next 30 days). i told him I thought it was really unprofessional that someone i had no previous contact with calls to tell me such news while my student loans are in the process of being removed. This just happened and the appraiser is supposed to be here in 20 minutes. This company is very unprofessional and has poor communication skills. I would recommend no one to this company and will seek other resources for myself.

      LoanDepot

      Date: 09/12/2022

      Hi *** -- Thank you for sharing your experience. If you would, please reach out to our ************* team at ************ ******* or [email protected]. Wed like to hear more.
    • Review fromJon E

      Date: 09/01/2022

      1 star

      Jon E

      Date: 09/01/2022

      Worst loan I ever made.... To much to tell and I can only blame myself for being led into this transaction. In many ways I am in worse shape then when I started. Dont take the agents at their word. Seems they will say anything to get you to sign but fall way short of meeting what they said.

      LoanDepot

      Date: 09/12/2022

      Hi *** -- Thank you for sharing your experience. We would appreciate hearing more. Please contact our ************* Team at ************ ******* or [email protected] so that we can discuss your situation further. Thank you!
    • Review fromJustine H

      Date: 08/31/2022

      5 stars

      Justine H

      Date: 08/31/2022

      Great experience as a first time home buyer! Seamless and quick to reply with answers to my many questions.

      LoanDepot

      Date: 09/12/2022

      Hi *******! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.
    • Review fromGrant K

      Date: 08/31/2022

      5 stars

      Grant K

      Date: 08/31/2022

      Professional service and knowledge of their products, always answered any questions in a timely manner.

      LoanDepot

      Date: 09/06/2022

      Hi *****! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
    • Review fromMario P

      Date: 08/30/2022

      5 stars

      Mario P

      Date: 08/30/2022

      ******* made the whole loan process so easy. Great guy to work with.

      LoanDepot

      Date: 09/06/2022

      Hi *****! Thank you for your feedback! We take being your lender of choice very seriously and look forward to working with you again in the future.
    • Review fromMarvin f

      Date: 08/26/2022

      5 stars

      Marvin f

      Date: 08/26/2022

      Thumbs up! Great experience! I was treated well and was informed!

      LoanDepot

      Date: 08/29/2022

      Hi ******! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
    • Review fromChristopher O

      Date: 08/25/2022

      1 star

      Christopher O

      Date: 08/25/2022

      I am writing this review after being harassed by Loan Depot for over a year and, specifically, after receiving 3 calls, within 45 minutes, from them today. Loan Depot does not respect your decision to not use their services. Loan Depot repeatedly uses a call service/program that uses caller identification to deceptively identify them as calling from your area code. That is a scammer practice/tactic. If you have not given them your contact information then don't. If you have and they will not stop calling you then copy and paste this review and give them a negative review.

      LoanDepot

      Date: 08/29/2022

      Hi *********** We take your feedback very seriously and would like to investigate further. Please contact our ************* team at ************ ******* or [email protected] at your earliest convenience.
    • Review fromLillie C.G

      Date: 08/24/2022

      1 star

      Lillie C.G

      Date: 08/24/2022

      I had the absolute worse experience with Loandepot NMLSR ID# ******* and their agenda ************************* NMLSR ID#******* While in a discussion regarding and Home Equity Loan ****** was filling out an application for a refinance without my knowledge. I gave him general information that I had given numerous other loan companies and none of them filled out an application. Per ****** he was obligated by law to fill out the application during our discussion. Long story short, a refinance loan application was sent to my home and the envelope had been opened. All of my personal information was enclosed including my full social security number which I had never disclosed to ******. If this application had never been processed there would have been no envelope to have been opened by someone other than myself! None of the other loan companies filled out an application as ****** says it's done by law. I'm really confused as to how my full social security number ended up on loan papers when I never disclosed it. During our conversation I expressed that I was not interested in a refinance and only reason I responded online is because the sight was advertising Home Equity Loans. Informed ****** that if my identity or credit was affected in anyway I would hold LoanDepot and him totally responsible. This should have never happened as a result of a conversation. Which is the same conversation I'd had with at least three (3) other lenders. Be aware when discussing your options with this company!*********************

      LoanDepot

      Date: 08/29/2022

      Hi ****** We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or [email protected].
    • Review fromAmanda N.

      Date: 08/24/2022

      5 stars

      Amanda N.

      Date: 08/24/2022

      We loved our experience with ***** *********************. They made moving to ********* easier just by being understanding and patient. They helped us get the home we wanted within an hour of being contacted. They go above and beyond for their clients. They definitely dont have normal banker hours. They get the job done for you and make it as smooth as possible!

      LoanDepot

      Date: 08/29/2022

      Hi ******! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
    • Review fromJoli D

      Date: 08/22/2022

      1 star

      Joli D

      Date: 08/22/2022

      Was joke numbers changed numourus times. Did not payoff cards like said appraisal held up for stupid minor things other company's did as is. This company is a joke

      LoanDepot

      Date: 08/29/2022

      Hi **** -- Thank you for sharing your experience. If you would, please reach out to our ************* team at ************ ******* or [email protected]. Wed like to hear more.

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