Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Loans

LoanDepot

Headquarters

Reviews

This profile includes reviews for LoanDepot's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

LoanDepot has 73 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • LoanDepot

      6561 Irvine Center Dr Irvine, CA 92618-2118

      BBB accredited business seal
    • LoanDepot

      14000 N Pima Rd Ste 150 Scottsdale, AZ 85260-3972

      BBB accredited business seal
    • LoanDepot

      12526 S Mainstreet Ste 1725 Rancho Cucamonga, CA 91739-8881

      BBB accredited business seal
    • LoanDepot

      4800 N Scottsdale Rd #1000 Scottsdale, AZ 85251-7633

      BBB accredited business seal
    • LoanDepot

      1001 Warrenville Rd Lisle, IL 60532

    Customer Review Ratings

    4.09/5 stars

    Average of 1,124 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTimothy B

      Date: 08/19/2022

      5 stars

      Timothy B

      Date: 08/19/2022

      ***** was awesome, i hope everyone gets a chance to work with him.

      LoanDepot

      Date: 08/29/2022

      Hi *******! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.
    • Review fromOmar S

      Date: 08/16/2022

      5 stars

      Omar S

      Date: 08/16/2022

      As a fisrt time home buyer, ******* made it a smooth and seamless process.She's the best!

      LoanDepot

      Date: 08/17/2022

      Hi ***** Thank you for the kind words. Were so happy to hear that you had a great experience with ******* and loanDepot. If you need anything in the future, please let us know. We appreciate your business!
    • Review fromAnita L

      Date: 08/16/2022

      5 stars

      Anita L

      Date: 08/16/2022

      Great loan provider. They give you all the right answer to every questions. Personal professional customer service.

      LoanDepot

      Date: 08/17/2022

      Hi *****! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
    • Review fromGraham F

      Date: 08/16/2022

      5 stars

      Graham F

      Date: 08/16/2022

      ***** was an ultimate professional. Her knowledge regarding the loan process extended beyond the normal duties for her role. She had an excellent knowledge of local real estate issues and was able to help navigate difficult procedural matters involved in purchasing a condominium that meant dealing with condominium bylaws and the condominium association. I thoroughly recommend ***** to any potential buyers as she goes the extra mile to ensure that you are successful in the loan process.

      LoanDepot

      Date: 08/17/2022

      Hi ******! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
    • Review fromburka t

      Date: 08/12/2022

      2 stars

      burka t

      Date: 08/12/2022

      I refinanced my home mortgage with loan Depot a year ago. It was low interest rate and by then the officers were so helpful, but when it comes to home improvement loan it , it is not worthy.

      LoanDepot

      Date: 08/15/2022

      Hi Burka We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or [email protected].
    • Review fromDiana R

      Date: 08/12/2022

      5 stars

      Diana R

      Date: 08/12/2022

      ***** at LoanDepot has been great to work with. She never hesitated in asking any of my questions and made sure I fully understood the whole process. I would definitely use LoanDepot again.

      LoanDepot

      Date: 08/15/2022

      Hi *****! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
    • Review fromAndrew W

      Date: 08/11/2022

      4 stars

      Andrew W

      Date: 08/11/2022

      ******* was very professional and helpful in providing my requested refinancing options. She was so efficient and provided me with many helpful scenarios. Will definitely come back.

      LoanDepot

      Date: 08/29/2022

      Hi ******! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.
    • Review fromBrian H.

      Date: 08/10/2022

      5 stars

      Brian H.

      Date: 08/10/2022

      So far so good. The loan agent is helpful with all the questions weve had, and got back to us in a timely matter. Dre ****** has been a big help to us to get the best rate and options for our situation.

      LoanDepot

      Date: 08/15/2022

      Hi *****! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
    • Review fromKim M

      Date: 08/09/2022

      5 stars

      Kim M

      Date: 08/09/2022

      Love them. Ive used them for three houses so far.

      LoanDepot

      Date: 08/10/2022

      Hi ***! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
    • Review fromLisa Z.

      Date: 08/08/2022

      5 stars

      Lisa Z.

      Date: 08/08/2022

      Very satisfied. Element customer service, communicated all along the way. They were honest and up front and gave me all of my options to review.

      LoanDepot

      Date: 08/10/2022

      Hi ****! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.