Reviews
This profile includes reviews for LoanDepot's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,124 Customer Reviews
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Review fromDEJAH B
Date: 08/07/2022
5 starsDEJAH B
Date: 08/07/2022
The loan agent was very transparent and explained everything to me. She worked hard to get me the best rate.
LoanDepot
Date: 08/08/2022
Hi Dejah! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.Review fromSusan S
Date: 08/04/2022
1 starSusan S
Date: 08/04/2022
I have financed and refinanced homes multiple times over the years and have NEVER had the issues I am having with loanDepot. We chose them because of the low interest rate but it is not worth the hassle we have had with their customer "service" and lack of competent people working there.The deed that they recorded with our mortgage information included a vacant property that we own and did not mortgage. The copy of mortage lists only the improved property. SCAMMERSLoanDepot
Date: 08/08/2022
Hi ***** We take your feedback very seriously and would like to investigate further. Please contact our ************* team at ************ ******* or [email protected] at your earliest convenience.Review fromMouzon S
Date: 08/04/2022
5 starsMouzon S
Date: 08/04/2022
I was very satisfied with he services I received from Loan Depot. They were knowledgeable,courteous and eager to help me with a loan.LoanDepot
Date: 08/08/2022
Hi ******! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.Review fromMicah K
Date: 08/02/2022
5 starsMicah K
Date: 08/02/2022
Very helpful and went above and beyond. Farid was phenomenal!LoanDepot
Date: 08/08/2022
Hi ****** We are thrilled that you had great experience with us and appreciate the time you took to share. Please keep loanDepot in mind for any future lending needs.Review fromPaul C
Date: 08/01/2022
5 starsPaul C
Date: 08/01/2022
*** has been outstanding and very helpful she's made the whole process seamless.LoanDepot
Date: 08/08/2022
Hi ****! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.Review fromCynthia S.
Date: 07/30/2022
5 starsCynthia S.
Date: 07/30/2022
Very organized, professional, timely assistance. Frequent communication throughout the process. Made the transaction very simple.LoanDepot
Date: 08/08/2022
Hi *******! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.Review fromTrentina J
Date: 07/29/2022
5 starsTrentina J
Date: 07/29/2022
*********************, ********************* and ********************* have been absolutely great! They have all individually taken on the responsibility of providing excellent customer service with great feedback and excellent solutions. ****** heat worked quickly and efficiently with my family and I during our brief refinance process and can not thank him enough for his professionalism.LoanDepot
Date: 08/08/2022
Hi Trentina! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.Review fromCharlette P.
Date: 07/27/2022
5 starsCharlette P.
Date: 07/27/2022
The whole process was thorough and smooth and I will be returning and referring othersLoanDepot
Date: 08/08/2022
Hi ******! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.Review fromAlex G
Date: 07/27/2022
1 starAlex G
Date: 07/27/2022
Worst ever! Ran my credit without my consent and applied for an unwanted loan for me as well. Are u seriousLoanDepot
Date: 08/08/2022
Hi ******** apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or [email protected].Review fromKristina F
Date: 07/26/2022
1 starKristina F
Date: 07/26/2022
Loan Depot starting contacting me on July 22, 2022 and has continued to call multiple times a day even though I have blocked their number, they are still leaving voicemails. I have not filled out any application so I don't understand how they have my contact information.LoanDepot
Date: 07/27/2022
Hi ******** We appreciate you for bringing this matter to our attention. Please contact our ************* team at ************ ******* or [email protected] so that we can try to resolve your concern.
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