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Reviews

This profile includes reviews for LoanDepot's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

LoanDepot has 73 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • LoanDepot

      6561 Irvine Center Dr Irvine, CA 92618-2118

      BBB accredited business seal
    • LoanDepot

      14000 N Pima Rd Ste 150 Scottsdale, AZ 85260-3972

      BBB accredited business seal
    • LoanDepot

      12526 S Mainstreet Ste 1725 Rancho Cucamonga, CA 91739-8881

      BBB accredited business seal
    • LoanDepot

      4800 N Scottsdale Rd #1000 Scottsdale, AZ 85251-7633

      BBB accredited business seal
    • LoanDepot

      1033 Skokie Blvd Suite 430 Northbrook, IL 60062

    Customer Review Ratings

    4.09/5 stars

    Average of 1,117 Customer Reviews

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    Review Details

    • Review fromOlena K

      Date: 04/05/2023

      5 stars

      Olena K

      Date: 04/05/2023

      As a first time home buyer, I was very anxious on which mortgage company to go with. And I am glad I chose LoanDepot. I was paired up with a knowledgeable, down-to-earth and practical loan offices, who was always ready to talk to me and give me a sense of relief.

      LoanDepot

      Date: 04/06/2023

      Hi *****! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.
    • Review fromLinda J

      Date: 04/05/2023

      5 stars

      Linda J

      Date: 04/05/2023

      My loan process was very smooth. I felt like I was their only customer, they were very professional but friendly and personable. I highly recommend Loan Depot.

      LoanDepot

      Date: 04/06/2023

      Hi *****! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
    • Review fromBarbara F

      Date: 04/05/2023

      5 stars

      Barbara F

      Date: 04/05/2023

      We had a very good experience, dealing with ***. He was very attentive to our needs. If we had any questions either would answer the phone or call us right back. **** and I are very satisfied with our loan.Definitely would refer Loan Depot to others. Thank you ******* & ***********************

      LoanDepot

      Date: 04/06/2023

      Hi *******! We appreciate your business and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
    • Review fromPearliebee F

      Date: 04/05/2023

      5 stars

      Pearliebee F

      Date: 04/05/2023

      Loan depot helped me through everything at all times of the days I am very grateful for them & happy I got to do business with them

      LoanDepot

      Date: 04/06/2023

      Hi Pearliebee! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
    • Review fromRuth G

      Date: 04/05/2023

      5 stars

      Ruth G

      Date: 04/05/2023

      EVERYBODY along the way was wonderful. Can't say enough about how great they treated me. They answered all my questions, were very informative throughout the whole process. I'd add them all to live in my neighborhood & be part of my family. I'd tell anyone that Loan Depot people are the best.

      LoanDepot

      Date: 04/06/2023

      Hi ****! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
    • Review fromMarissa K

      Date: 04/05/2023

      5 stars

      Marissa K

      Date: 04/05/2023

      Very pleased with a beyond smooth process! Would highly recommend

      LoanDepot

      Date: 04/06/2023

      Hi *******! Thanks for your feedback! We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
    • Review fromThomas B

      Date: 04/05/2023

      5 stars

      Thomas B

      Date: 04/05/2023

      Easy loan process from start to finish. Everything went like clockwork. I would recommend Loan Depot for sure.

      LoanDepot

      Date: 04/06/2023

      Hi ******! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
    • Review fromCarol C

      Date: 04/05/2023

      5 stars

      Carol C

      Date: 04/05/2023

      We did a refi with cashout. The loan process was smooth. The people we dealt with were professional but friendly. They kept us in the loop every step of the way. We have dealt with other mortgage companies, but LoanDepot is by far the best. I highly recommend LoanDepot for all of your mortgage needs.

      LoanDepot

      Date: 04/06/2023

      Hi *****! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
    • Review fromMaria K

      Date: 04/05/2023

      5 stars

      Maria K

      Date: 04/05/2023

      I have been working with Loan Depot (****************************************** team) for the past 7 years as a realtor in the ****** County Area. This past month I closed with them on my first home purchase and it was seamless. They are extremely knowledgeable in their trade, treat you like a person and not a number, offer competitive rates and can be creative with loan offerings ** they are nationwide. I also like their website portal for buyers - very user friendly. I HIGHLY RECOMMEND ********************! They made buying my first home exciting!

      LoanDepot

      Date: 04/06/2023

      Hi *****! We are happy to hear that our team was able to exceed your expectations. We work hard to ensure that your financial needs are met. Please reach out if we can assist you further.
    • Review fromMichele V

      Date: 04/05/2023

      5 stars
      The loan process went very smoothly thanks to my agent. He was very knowledgeable and able to work well with my Financial Advisor. I highly recommend LoanDepot.

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