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Reviews

This profile includes reviews for LoanDepot's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

LoanDepot has 73 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • LoanDepot

      6561 Irvine Center Dr Irvine, CA 92618-2118

      BBB accredited business seal
    • LoanDepot

      14000 N Pima Rd Ste 150 Scottsdale, AZ 85260-3972

      BBB accredited business seal
    • LoanDepot

      12526 S Mainstreet Ste 1725 Rancho Cucamonga, CA 91739-8881

      BBB accredited business seal
    • LoanDepot

      4800 N Scottsdale Rd #1000 Scottsdale, AZ 85251-7633

      BBB accredited business seal
    • LoanDepot

      1033 Skokie Blvd Suite 430 Northbrook, IL 60062

    Customer Review Ratings

    4.09/5 stars

    Average of 1,120 Customer Reviews

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    Review Details

    • Review fromApril C

      Date: 01/31/2023

      5 stars
      *** from loan **** helped us a lot he even came to the house we were looking to purchase and let us know his opinion on it he went above and beyond
    • Review fromDon A

      Date: 01/31/2023

      5 stars

      Don A

      Date: 01/31/2023

      I was very fortunate to have the professional and friendly services of *********************, *********************** and the staff of LoanDepot to secure my loan to purchase a house. They were very efficient and detailed in the process and did not hesitate to respond to my questions and concerns. I highly recommend LoanDepot to anyone seeking a loan.Don "Rock"

      LoanDepot

      Date: 02/01/2023

      Hi ***! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.
    • Review fromJanie M

      Date: 01/31/2023

      5 stars

      Janie M

      Date: 01/31/2023

      Very professional and confident in my ability to make the most sense of what I had to do, very informative, great attitude, would recommend them to anyone who asks me about the company.

      LoanDepot

      Date: 02/01/2023

      Hi *****! We are happy to hear that our team was able to exceed your expectations. We work hard to ensure that your financial needs are met. Please reach out if we can assist you further.
    • Review fromCarol S.

      Date: 01/31/2023

      5 stars

      Carol S.

      Date: 01/31/2023

      Thank you so much for employees that represent your company like *************************NMLS *******. He guided me in so many ways and help me through this very serious matter in my life. I will live the rest of my life with the HOPE that everyone needs.

      LoanDepot

      Date: 02/01/2023

      Hi *****! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.
    • Review fromLarry J

      Date: 01/31/2023

      5 stars

      Larry J

      Date: 01/31/2023

      This is the second refi using Loan Depot! Couldn't ask for more professional, knowledgeable, and friendly staff! Highly recommend Loan Depot and their staff.

      LoanDepot

      Date: 02/01/2023

      Hi *****! We appreciate your business and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
    • Review fromDelores B

      Date: 01/31/2023

      5 stars

      Delores B

      Date: 01/31/2023

      Very professional, excellent communication answered email within 24 hours. My refinancing was completed just over 20 days which took place over the holidays, which is amazing. I highly recommend LoanDepot!

      LoanDepot

      Date: 02/01/2023

      Hi *******! Thank you for sharing this positive experience. We are here for you if you have any questions or future financial needs.
    • Review fromThomas N

      Date: 01/31/2023

      5 stars

      Thomas N

      Date: 01/31/2023

      I've had three refi loans with loandepot and they always processed the loans in a timely manner. Each time was with a different team and all were very professional.

      LoanDepot

      Date: 02/01/2023

      Hi ******! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
    • Review fromDorothy M

      Date: 01/31/2023

      5 stars

      Dorothy M

      Date: 01/31/2023

      LoanDepot made getting a mortgage easy. They were extremely knowledge and the only ones willing to take a risk on me. So thankful.

      LoanDepot

      Date: 02/01/2023

      Hi *******! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
    • Review fromronald c

      Date: 01/31/2023

      5 stars

      ronald c

      Date: 01/31/2023

      Excellent and professional service. Answered all my question in a timely manner. Had knowledge of the whole process, would recommend.

      LoanDepot

      Date: 02/01/2023

      Hi ******! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
    • Review fromDeborah T

      Date: 01/31/2023

      5 stars

      Deborah T

      Date: 01/31/2023

      I am a Mortgage Banker in ********** but bought a house in ********. So I found Loan Depot a very easy way to get pre-qualified while trying to pack up our lives and traveling back and forth looking for a home.

      LoanDepot

      Date: 02/01/2023

      Hi *******! We appreciate the feedback and are glad to hear that you had a great experience with our team. If you need anything in the future, please let us know.

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