Reviews
This profile includes reviews for LoanDepot's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,120 Customer Reviews
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Review fromCheryl E
Date: 01/30/2023
5 starsCheryl E
Date: 01/30/2023
The entire process was fast and easy. All the people I worked with were knowledgeable and really took the time to explain every aspect of the loan.
LoanDepot
Date: 02/01/2023
Hi ******! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.Review fromErica D
Date: 01/30/2023
5 starsErica D
Date: 01/30/2023
Quick close, exceptional service & competitive rates even in this market. Highly recommend for your mortgage needs.LoanDepot
Date: 02/01/2023
Hi *****! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.Review fromJoAnn C.
Date: 01/30/2023
5 starsJoAnn C.
Date: 01/30/2023
Superb service in every aspect of the ***** process. We didn't think we would ever qualify to refi our "forever home" knowing we had decades of equity built up. Between *********************** and *********************************, they were able to pay off my current mortgage, all of my credit card debt, get us into a new VA Loan and ************ than what we were paying as a mortgage payment on the old loan.Yes, our interest rate is higher, but with all of our other debts paid off, we have the money to make extra payments on the principle of the loan and eliminate some of the interest. As our credit history and scores increase we will also have the opportunity to apply for a lowered interest rate. We are happy with the outcome which is a win-win.LoanDepot
Date: 02/01/2023
Hi *****! We appreciate the feedback and are glad to hear that you had a great experience with our team. If you need anything in the future, please let us know.Review fromKelly G
Date: 01/30/2023
5 starsKelly G
Date: 01/30/2023
***** was a pleasure to work with. This was my first home buying experience and I couldnt have ask for a better a loan officer. From the first call, he was on top of my loan and made me feel like I was his only client. He made sure to explain the entire process to me and answered all of my questions immediately. My loan and questions were a priority to him. If youre deciding on a mortgage company and a loan officer ***** should be youre number one choice, youll be pleasantly surprised.LoanDepot
Date: 02/01/2023
Hi *****! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.Review fromMatt F
Date: 01/30/2023
5 starsMatt F
Date: 01/30/2023
Wow, I had not worked with loan depot before, but the experience was wonderful! I know who I will be reaching out to the next time I need a home loan or refinance. It was the absolute easiest and smoothest loan transaction I have been a part of. Awesome place and awesome people! Thanks again!LoanDepot
Date: 02/01/2023
Hi ****! Customer satisfaction is our priority, and your feedback is greatly appreciated. We are honored to be your lender of choice and look forward to working with you again.Review fromCheri D
Date: 01/30/2023
5 starsCheri D
Date: 01/30/2023
Responsive to requests with explanation, secure, Let us know where we are in the proces This is the second re-fi for our home. The first was also with Loan Depot, which was perfect in possible,the reason we used them again for our Re-fi.LoanDepot
Date: 02/01/2023
Hi *****! We appreciate your business and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.Review fromBonnie F
Date: 01/30/2023
5 starsBonnie F
Date: 01/30/2023
The loan officers were great and worked relentlessly to get my refinance worked out. The closing process went very smooth and with any issues. They are the best would highly recommendLoanDepot
Date: 02/01/2023
Hi ******! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.Review fromJaime V
Date: 01/30/2023
5 starsJaime V
Date: 01/30/2023
The whole process was very smooth and everything was very fast quick response I would continue to do business with them if I have to ******** and ***** were very helpful and courteousLoanDepot
Date: 02/01/2023
Hi *****! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.Review fromSajonara T
Date: 01/30/2023
5 starsSajonara T
Date: 01/30/2023
Fast and most painless dealings with the home loan.Highly recommendedLoanDepot
Date: 02/01/2023
Hi ********! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.Review fromRose A
Date: 01/30/2023
5 starsRose A
Date: 01/30/2023
All of the agents that I interacted with were efficient and thorough. I was treated with dignity and respect. Timelines were kept and reasons were given when they weren't and that was important to me.LoanDepot
Date: 02/01/2023
Hi ****! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
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