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Business Profile

Hearing Assistive Devices

Nano Hearing Aids - Nano Hearing Tech Opco LLC

Reviews

Customer Review Ratings

1.69/5 stars

Average of 205 Customer Reviews

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Review Details

  • Review fromJames Y

    Date: 12/09/2024

    1 star
    I think the shipping stinks. The item is 80 miles from me, sitting in a *** facility, with delivery expected in two more days.
  • Review fromJack Y

    Date: 12/08/2024

    5 stars
    They work pretty well for my needs. Takes getting used to , but after awhile you forget you are wearing them
  • Review fromBlaine F

    Date: 12/06/2024

    5 stars
    My new in ear hearing aids work perfectly. The volume is easy to adjust. I am still figuring the best settings for different situations. I like that out of the case they are on and in the case they are off. I am enjoying them.
  • Review fromWayne S

    Date: 11/30/2024

    5 stars

    Wayne S

    Date: 11/30/2024

    Best on the market. This is our 3rd pair and we love them (if we could just quit losing them!)

    Nano Hearing Aids - Nano Hearing Tech Opco LLC

    Date: 12/01/2024

    Hi *****, 

    Thank you for taking the time to share your feedback. We are so happy to hear that you are enjoying your hearing aids!

    Should you require any assistance, please feel free to reach out to us at ************ or email us at ************************************************************ at any time.

    Thank you for allowing us to support you in your hearing journey!

    -Nano Hearing Aids Team

  • Review fromLinnea A

    Date: 11/27/2024

    5 stars

    Linnea A

    Date: 11/27/2024

    I am happy with them and fun to hear again

    Nano Hearing Aids - Nano Hearing Tech Opco LLC

    Date: 11/28/2024

    Hello ******,Thank you for taking the time to share your feedback. We are so happy that your hearing aids arrived and things are going well for you so far.Should you require any assistance, please feel free to reach out to us at ************ or email us at ********************************** at any time. Wishing you the best in health!-Nano Hearing Aids Team
  • Review fromJoseph G

    Date: 11/24/2024

    1 star

    Joseph G

    Date: 11/24/2024

    These are garbage. Don't waste your money. I had one fail within a month. The replacement failed about two months after I received it. Now neither side will work and they tell me i would have to pay for replacements.

    Nano Hearing Aids - Nano Hearing Tech Opco LLC

    Date: 12/01/2024

    Hi ******, 

    Thank you for sharing your feedback with us. We appreciate your insights and understand that finding the right hearing aids can be a journey.

    While weve worked together on adjustments and provided you with a free exchange, we recognize that youre still seeking the best fit for your needs.

    Our customer support team has reached out to you and is here to assist you further. Please get in touch with us at ************ or ************************************************************, and well be happy to explore additional options with you.

    Thank you for allowing us to support you in your hearing journey!

    -Nano Hearing Aids Team

  • Review fromTerry F

    Date: 11/13/2024

    3 stars

    Terry F

    Date: 11/13/2024

    Still trying to adjust, nearly blew my left ear drum out. the squeal was awful. first time user of ********************** aids and this is a challenge. doing my best to adjust them, five days so far, had them perfect for 30 minutes and the left one squealed again, so going to give it a rest. I so want to be able to hear and this is a challenge, especially when my husband turns the tv up to 20 or 24.

    Nano Hearing Aids - Nano Hearing Tech Opco LLC

    Date: 11/20/2024

    Hi *****, 

    Thank you for your feedback and for explaining your experience. We understand that getting used to hearing aids takes time, and we are here to support you. 

    We are glad you were able to connect with one of our agents who worked to resolve this for you by getting you a different set of hearing aids that better suit your needs. Once your shipment arrives, please be sure to connect with our customer support team and they will be happy to help you get them adjusted. 

    If you have any additional questions, please feel free to reach out at ************ or email us at ************************************************************.

    If you're happy with the service you've received please consider updating your review.

    Wishing you a wonderful holiday season, and thank you for choosing Nano!
  • Review fromJack O

    Date: 11/03/2024

    4 stars

    Jack O

    Date: 11/03/2024

    I ordered these for my brother- in- law who has previously had hearing aids. They seem to be doing the trick. I am working with him to regulate the sound levels and programs. The fit is good and there is no problem with volume control. However, he seems to have a feedback problem with his right hearing aid. We are working it out. We have no qualms about the price and quality of these hearing aids. They perform as advertised and are doing a good job. We are well satisfied at this point. My brother-in-law will be going into an assisted living facility this spring and I want to be sure he is properly set up with his hearing.

    Nano Hearing Aids - Nano Hearing Tech Opco LLC

    Date: 11/07/2024

    Hi ****,

    Thank you so much for your feedback. We want to help our customers get the best benefits from their ********************** aids and we are glad to know that youre having a great experience.

    Please let us know if you need assistance and we will be glad to help you and your brother. You may call our customer service line ************ or email us at ************************************************************. 

    Thank you for choosing Nano Hearing Aids!

    Sincerely,
    Nano Support Team
  • Review fromNewton W

    Date: 10/19/2024

    1 star

    Newton W

    Date: 10/19/2024

    Not very happy. They stop up your hears where you hear yourself talking inside your head and you hear your own breathing, again unnaturally inside. They do amplify sounds as they should but need some sort of program to get rid of the stopped up ear effects. My new Apple AirPods function properly so why cant your in the ear aids do the same.

    Nano Hearing Aids - Nano Hearing Tech Opco LLC

    Date: 10/22/2024

    Hi ******, 

    Thank you for your feedback and we are sorry you are not enjoying your experience with your new hearing aids. We appreciate your trust in our products.

    One of our customer support agents will be in touch to discuss your concerns. Alternatively, please feel free to contact us at ************ or email us at ************************************************************.

    I also wanted to include the following information regarding our return policy should you wish to return your hearing aids in the end. Please get in touch with our customer support team to obtain a return authorization number (RMA number) prior to sending your hearing aids back:
    *******************************************************

    We hope to resolve the issues you are experiencing and help you achieve better hearing. Thanks for your patience. 

    -Nano Hearing Aids Team
  • Review fromKaren F

    Date: 10/01/2024

    5 stars

    Karen F

    Date: 10/01/2024

    Aids arrived as anticipated. I have been using them as directed with the instructions. So far, so good. Of course, as expected my ears are taking time to relearn, but the instructions appear to be quite clear. If necessary, I will contact if assistance is necessary.

    Nano Hearing Aids - Nano Hearing Tech Opco LLC

    Date: 10/06/2024

    Dear *****,

    Thank you for taking the time to share your feedback. We are so happy that your hearing aids arrived and things are going well for you so far.

    Should you require any assistance, please feel free to reach out to us at ************ or email us at ************************************************************ at any time. 

    Wishing you the best in health!

    -Nano Hearing Aids Team

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