Hearing Assistive Devices
Nano Hearing Aids - Nano Hearing Tech Opco LLCReviews
Customer Review Ratings
Average of 205 Customer Reviews
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Review fromIra S
Date: 09/20/2024
1 starIra S
Date: 09/20/2024
Unfortunately, it was bamboozled into doing business with nano hearing aids, who claims the hearing aids are actual hearing aids when in fact, theyre nothing more than amplifiers and have been proven as such. They are also not approved by the *** and do not live up to their guarantees provided. After trying three different pairs and none of them working right they refused to refund the money and refused to do anything else hearing aid buzzes loudly beeps constantly and theres nothing more than annoying
Nano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 09/25/2024
Dear ***,
Thank you for your feedback and for explaining your experience to us. Our goal is to help you hear better and we recognize that this was not your experience.
Our records indicate that we provided multiple opportunities to find a solution that worked for you, including two exchanges with free upgrades to different hearing aid models within our 45-day return period. We strive for transparency regarding our products and policies, which are clearly stated on our website and during customer interactions. While we understand your frustration, we have acted in good faith to resolve your issues.
We stand by our products, and our return policy was communicated to you throughout the purchase and exchange processes with you via telephone. It is also outlined on our website at ******************************************************* and this information is also included in the package received with purchase.
When you last contacted our support team, they informed you that you were outside the 45-day return period, and we understand that this news upset you. We apologize for the inconvenience this has caused you. Please feel free to contact our customer service team at your convenience to discuss or if you have any additional questions you can reach us at ************ or ************************************************************.
-Nano Hearing Aids TeamReview fromRobin A
Date: 09/16/2024
3 starsRobin A
Date: 09/16/2024
Products are good. Problem is I needed tubes, domes, and because the gal helping me was so polite I ordered more batteries. She assured me the tubes came with the accessory kit. Recd my order in record time. Again pleased. Tubes are NOT part of the accessory kit and I need them badly. I needed assistance because I ordered the wrong ones last time. She looked up my purchase and was very helpful otherwise. I will reorder and waitNano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 09/21/2024
Dear *****,
Thank you for your feedback and we are sorry that the tubes were missing from your accessories kit. We are glad that a member of our team was able to connect with you and have the missing item sent out. We appreciate your trust in our products and thank you for your patience.
If you have any further questions, please feel free to contact us at ************ or email us at **********************************. We are here to help you any time!
- Nano Hearing Aids TeamReview fromDebi R
Date: 09/16/2024
1 starDebi R
Date: 09/16/2024
My husband bought a pair of hearing aids and when he called to return them because they didnt work for him . The aids are an amplifiers . If we got them loud enough for him to hear they squealed. They didnt hold charge well either. The women on the phone wouldnt listen to us that we wanted a refund not a replacement. We spent 30 minutes on the phone trying to get through to her REFUND ONLY . If wed been a older person they would have gave in to the speal.Nano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 09/17/2024
Dear **********,
Thank you for explaining your experience to us and we are happy to have connected with you yesterday to set up your return.
Your return authorization number (RMA) is ********, please ensure this RMA number is noted on or inside of your package. Please review this IMPORTANT information prior to sending your return:
*******************************************************
Please allow 7-10 business days after receipt of your returned product for the refund to be processed. If you have any further questions, please feel free to contact us at ************ or email us at **********************************.
-Nano Hearing Aids TeamReview fromDouglas R
Date: 09/10/2024
4 starsDouglas R
Date: 09/10/2024
I love my Nano Hearing aids.I am getting used to adjusting the volume and what domes to use.Nano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 09/11/2024
Hi *******, we are glad to hear that you love your hearing aids!
If you have any questions regarding your new devices, please contact us at ************ or email us at **********************************, and we will be happy to assist you further.We appreciate your time.
Warm regards,
Nano Hearing AidsReview fromJohn W
Date: 09/01/2024
4 starsJohn W
Date: 09/01/2024
My ear canals seem small, because when I used the small hearing aids, they fall out if I bend over.I went to the over the ear type. So far so good.Nano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 09/07/2024
Hi ****,
We're glad to hear that your new devices are working out for you so far. If you have any questions or require any assistance, please contact us at ************ or email us at **********************************, and we would be happy to assist you further.
We appreciate your time and hope that you love your new hearing aids!
Warm regards,
Nano Hearing AidsReview fromPamela B
Date: 08/30/2024
5 starsPamela B
Date: 08/30/2024
Fast delivery. Lots of communication prior to delivery. Product is great, good quality. Ease of charging, clear instructions are pluses. Adjustments are easy.Nano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 09/07/2024
Hi ******,
Thank you so much for your wonderful feedback. We are so happy that your hearing aids are working well for you. Should you require any assistance, please feel free to reach out at ************ or email us at ********************************** at any time.
Wishing you the best in health!Review fromL d G
Date: 08/28/2024
1 starL d G
Date: 08/28/2024
Not a hearing aid, amplifier yes... I can not get the right ear to work for more then 30 min, then dead... I can not hear the TV or radio without turning up the volume on the TV or radio... I have tried for 7 days, to get past, it's new, to I gave it a worthy try... I am in need of hearing assistance, but I do not think that nano is my answer... is there a return policy?Nano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 08/29/2024
Hi ********,
Thank you for your feedback and we are sorry you are not enjoying your experience with our products. One of our customer support agents will be in touch to discuss your concerns. Alternatively, please feel free to contact us at ************ or email us at **********************************.
I also wanted to include the following information regarding our return policy should you wish to return your hearing aids in the end. Please get in touch with our customer support team to obtain a return authorization number prior to sending your hearing aids back:
*******************************************************
We hope to resolve the issues you are experiencing and help you achieve better hearing. Thanks for your patience.
-Nano Hearing Aids TeamReview fromMelissa N
Date: 08/24/2024
1 starMelissa N
Date: 08/24/2024
Not a good pair of hearing aids! I had an older pair of Nano and they worked great for 3 years until the batteries would not charge/ stay charged. Ordered a new pair and am very disappointed with them. Get all kinds of feed back or squealing. I wear a hat and that makes even impossible to use the Nano hearing aids, makes the feed back terrible. Praise God for 45 day trail as I will be returning them.Nano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 08/29/2024
Hi *******,
Thank you for your feedback and we are sorry you are not enjoying your experience with your new hearing aids. We appreciate your trust in our products.
One of our customer support agents will be in touch to discuss your concerns. Alternatively, please feel free to contact us at ************ or email us at **********************************.
I also wanted to include the following information regarding our return policy should you wish to return your hearing aids in the end. Please get in touch with our customer support team to obtain a return authorization number prior to sending your hearing aids back:
*******************************************************
We hope to resolve the issues you are experiencing and help you achieve better hearing. Thanks for your patience.
-Nano Hearing Aids TeamReview fromJerry S
Date: 08/05/2024
3 starsJerry S
Date: 08/05/2024
It was ok could have been better. Didn't have a place to go for using my affirm accountNano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 08/12/2024
Hi *****, thank you for your feedback. We are sorry that we were unable to set up your order with Affirm, but are happy to be able to provide you an alternative method of payment that was successful. Your order appears to be out for delivery today. Please check the following link for tracking updates:
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If you have any questions regarding your devices, please contact us at ************ or email us at **********************************, and we would be happy to assist you further. We appreciate your time and hope that you love your new hearing aids!
Warm regards,
Nano Hearing AidsReview fromBOB P
Date: 08/05/2024
1 starBOB P
Date: 08/05/2024
HAVE NOT RECIEVED YET TRACKING SAYS FROM *** THEY HAVE NOT RECIEVED YET THANK YOUNano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 08/12/2024
Hi ***, thank you for your feedback. In checking your account I see that your hearing aids are out for delivery today. Your *** tracking can be found here:
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If you have any questions regarding your devices, please contact us at ************ or email us at **********************************, and we would be happy to assist you further. We appreciate your time and hope that you love your new hearing aids!
Warm regards,
Nano Hearing Aids
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