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Business Profile

Hearing Assistive Devices

Nano Hearing Aids - Nano Hearing Tech Opco LLC

Reviews

Customer Review Ratings

1.69/5 stars

Average of 205 Customer Reviews

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Review Details

  • Review fromPamela S

    Date: 08/04/2024

    4 stars

    Pamela S

    Date: 08/04/2024

    Easily ordered. Not received hearing aids yet ..did receive order confirmation though .Says delivery will be Tuesday

    Nano Hearing Aids - Nano Hearing Tech Opco LLC

    Date: 08/12/2024

    Hi ******, thank you for your feedback. We are glad to hear that your ordering experience was satisfactory. In checking your account, we see that your hearing aids were delivered on August 6th. If you have any questions regarding your new devices, please contact us at ************ or email us at **********************************, and we would be happy to assist you further. We appreciate your time and hope that you love your hearing aids!
    Warm regards,
    Nano Hearing Aids 
  • Review fromNancy R

    Date: 08/02/2024

    1 star

    Nancy R

    Date: 08/02/2024

    Ordered on 7/29/24 but have not received any notice of item being shipped.

    Nano Hearing Aids - Nano Hearing Tech Opco LLC

    Date: 08/05/2024

    Hi *****,
    Thank you for your message. We are glad you reached out. A shipping confirmation email was sent to you on the day you purchased your hearing aids. 
    The email we have on file for you is ******************** so perhaps there is a typo in this email address or the shipping confirmation email landed in your junk or spam folder. 

    Your *** tracking number is the following. It shows your order is out for delivery today:
    92612903033035543400022206

    Here is the link to your tracking page: 

    ****************************************************************************************************************************************************************


    If you are satisfied with our response and wish to do so, please feel free to update your review rating. 

    If you have any questions once you start using your new devices, please feel free to contact us at ************ or email us at **********************************. We are here to help you any time!
    -Nano Hearing Aids Team

  • Review fromLinda N

    Date: 07/29/2024

    1 star

    Linda N

    Date: 07/29/2024

    We just received the hearing aids and am excited to get to try them. Thank you.************

    Nano Hearing Aids - Nano Hearing Tech Opco LLC

    Date: 07/31/2024

    Hi *****,
    Thank you for your feedback and we hope you love your new hearing aids! We believe you have accidentally rated us 1-star, and are wondering if you wish to update your rating to reflect your positive experience. 
    If you have any questions once you start using your new devices, please feel free to contact us at ************ or email us at **********************************. We are here to help you any time!
    -Nano Hearing Aids Team
  • Review fromRichard B

    Date: 07/13/2024

    3 stars

    Richard B

    Date: 07/13/2024

    Just ordered them. No confirmation on shipping.Website was easy to navigate and place the order.

    Nano Hearing Aids - Nano Hearing Tech Opco LLC

    Date: 07/15/2024

    Hi *******, Thanks for your review. Our products are shipped within 1 business day and it takes from 2-7 business days to arrive at your home.
    If you have not received a shipping confirmation today or if you any other questions, please feel free to contact our customer service team at ************ or email us at **********************************. We hope you love your new hearing aids once they arrive and are happy to hear the ordering process was a good experience for you. Nano Hearing Aids Team
  • Review fromDominick G

    Date: 07/05/2024

    1 star

    Dominick G

    Date: 07/05/2024

    I have the SX2000 hearing aids for only a few years and now I'm told I cannot get assessories!!! This is terrible. How can this company do this?Now I have no hearing aids. Thanks *********************************

    Nano Hearing Aids - Nano Hearing Tech Opco LLC

    Date: 07/08/2024

    Hi ********, our apologies for your experience. The model of hearing aid you have is no longer in stock, however, we do carry the accessories etc. that you need. We can create a special order for you if you call or email us at ************ or *********************************** We look forward to hearing from you, so that we can get you the products you require to continue enjoying your devices. 

    - Nano Support Team
  • Review fromVerna A

    Date: 07/03/2024

    1 star

    Verna A

    Date: 07/03/2024

    I have not received mine yet so I can't review them.

    Nano Hearing Aids - Nano Hearing Tech Opco LLC

    Date: 07/04/2024

    Thanks for your feedback. Our products are shipped within 1 business day and it takes from 2-7 business days to arrive at your home. We offer both Standard and Express (2-3 business days) delivery options via USPS.

    If you have any other questions, please feel free to contact our customer service team at ************ or email us at **********************************. We hope you love your new hearing aids!


    -Nano Hearing Aids Team
  • Review fromSharon M

    Date: 06/30/2024

    5 stars

    Sharon M

    Date: 06/30/2024

    I like my hearing aids a lot; sometimes, I forget I have them on. Ordering additional accessories is easy. I am very satisfied with my Nano hearing aids.

    Nano Hearing Aids - Nano Hearing Tech Opco LLC

    Date: 07/01/2024

    Hi ******,

    Thank you so much for your wonderful feedback. We are so happy that your hearing aids are working well for you. Should you require any assistance, please feel free to reach out at ************ or email us at ********************************** at any time. 

    Wishing you the best in health!

  • Review fromDavid E

    Date: 06/25/2024

    2 stars

    David E

    Date: 06/25/2024

    Not too impressed so far! I ordered these about 6 days ago and they havent even shipped yet! Ill comment further if/when I get them. My payment went through in minutes but waiting for shipment alone has been painful ??

    Nano Hearing Aids - Nano Hearing Tech Opco LLC

    Date: 06/26/2024

    Hi *****, thank you for your message. We are so glad you reached out.

    The item you purchased, the First Ear Pro CIC, is a new product and it was a pre-order. The good news is that it is now in stock as of today and should be shipped out to you shortly. We apologize for any confusion as it was noted on the product page, but understand that it could be overlooked. 

    If you have any additional questions, please feel free to reach out at ************ or email us at **********************************. Wishing you the best in hearing!

    - Nano Hearing Aids Support Team

  • Review fromClinton N

    Date: 06/18/2024

    2 stars

    Clinton N

    Date: 06/18/2024

    On June 10th received an advertisement that read "The new hearing aids are here!!" So, later that day (June 10th) I ordered my hearing aids -- got an estmated delivery date of June 14th. Received many emails during the week as to how I liked my new AIDS and what to expect with these Aids. On June 17th I inquired as to why I had not received my Hearing Aids -- Was told this was actually a Pre-Order and my Aids would be coming About July 10th???????????I wonder if the 30 day return began on June 10th and expires on July 10th ---- I would then have no chance to return the Aids as I did not receive them for 30 days!!Oh well live and learn.

    Nano Hearing Aids - Nano Hearing Tech Opco LLC

    Date: 06/19/2024

    Hi *******,

    Thank you for your review and apologies for any confusion. I understand you spoke with our customer support team and it was explained that the product you ordered is a new / pre-order item that will ship once it is in stock and that your 45-day trial period will begin once it is delivered. We are happy to have resolved any concerns you had. 

    Should you have any additional questions in the future, please reach out by calling us at ************ or via email at **********************************. Feel free to update your review should you be satisfied with the service provided to you. 

    Wishing you all the best in hearing!

  • Review fromclarence c

    Date: 06/05/2024

    5 stars

    clarence c

    Date: 06/05/2024

    satisfied with the purchase and delivery was on time as promised

    Nano Hearing Aids - Nano Hearing Tech Opco LLC

    Date: 06/06/2024

    Hello ********, Thank you so much for your feedback! We are happy to hear that you are satisfied with your purchase and with the our delivery service.We appreciate you sharing this with us and wish you the continued best in hearing! - Nano Hearing Aids Support Team

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