Reviews
This profile includes reviews for Portfolio's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 179 Customer Reviews
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Review fromCynthia N
Date: 12/19/2022
5 starsCynthia N
Date: 12/19/2022
Great doing business with Portfolio!! Professional and courteous support representatives. Thank you!
Portfolio
Date: 01/16/2023
Thanks for the awesome review, *******! We work hard to meet expectations like yours, and were happy to hear we hit the **** for you. We look forward to serving you again. Regards, *********************************Review fromSale T
Date: 12/06/2022
5 starsSale T
Date: 12/06/2022
***********************, She was the best, patriot huyndai stole my money and she got it back. She was so quick and handle everything. I love how she was, nice to me. Everyone she can help with anything.Portfolio
Date: 12/18/2022
Thanks for the awesome review, Sale We work hard to meet expectations like yours, and were happy to hear we hit the **** for you. We look forward to serving you again. Regards, *********************Review fromJennifer M
Date: 11/29/2022
5 starsJennifer M
Date: 11/29/2022
****** was very knowledgeable and helped me understand my warranty and gave me a lot of useful information. I really appreciated her ability to answer all my concerns and questions without hesitation. I would recommend them to anyone.Portfolio
Date: 12/18/2022
Hi ********, thank you for your lovely review. We so appreciate you taking the time to share your **************** experience with **********************. I'll be sure to share your experience with ******. Regards, *********************************Review fromNeil D
Date: 11/19/2022
5 starsNeil D
Date: 11/19/2022
I was assisted by a Very knowledgeable and helpful agent when I had to cancel my extended warrantee policy due to a need to return my defective ******* sonata hybrid.Portfolio
Date: 12/18/2022
Hello ****, I cant thank you enough for your kind review of Portfolios ***************** I'll be sure to share your experience with ******. Regards, *********************Review fromGerrie R
Date: 11/04/2022
5 starsGerrie R
Date: 11/04/2022
I had been trying to cancel a contract for over 7 months and kept getting the big run around, Until I contacted ******. She was wonderful, professional and so kind. I had my check within 2 weeks. I cannot say enough good things about her! Thanks for turning a really bad experience into a complete success! I feel like I have made a new friend.Portfolio
Date: 12/18/2022
Hi ******, thank you for your lovely review. We so appreciate you taking the time to share your cancellation experience with Portfolio. I'll be sure to share your experience with ******. Regards, *********************Review fromDonald C
Date: 10/10/2022
5 starsDonald C
Date: 10/10/2022
Top notch service! ****** was very helpful in explaining the warranty to me and my wife.Portfolio
Date: 12/18/2022
Thanks for the awesome review, ******. We work hard to meet expectations like yours, and were happy to hear we hit the **** for you. We look forward to serving you again. Regards, *********************************Review fromJENNIFER M
Date: 10/06/2022
5 starsJENNIFER M
Date: 10/06/2022
I had an issue with the 2 warranties I purchased from the dealer. I made several phone calls weekly to the dealer as well as Assurant who holds my contracts. I got nowhere over 2 months. Then I was told to call Portfolio directly & I spoke to *************************. She is amazing, she made calls & sent emails on my behalf & got it all fixed within 3 days! While I haven't used the warranties yet (I hope to never need to) their customer service is outstanding so far! I can't thank ****** enough!!Portfolio
Date: 10/07/2022
Hi ********, thank you for your lovely review. We so appreciate you taking the time to share your experience with Portfolio. I'll be sure to share your review with ******. We look forward to working with you again in the future. Regards, *********************Review fromDon S
Date: 10/05/2022
5 starsDon S
Date: 10/05/2022
Top notch customer service. Especially from ****** who I had the pleasure of speaking with. I left feeling very confident of their commitment to quality and excellent serive to their clients.I look forward to a long working relationship with Portfolio.Portfolio
Date: 10/07/2022
Hello ***, I cant thank you enough for your kind review of Portfolios ***************** I'll be sure to share your experience with ******. We look forward to working with you again in the future. Regards, *********************Review fromTacara S
Date: 10/04/2022
5 starsTacara S
Date: 10/04/2022
We were having some issues getting the warranty transferred over by the previous owner, due to the dealership that was supposed to be taking care of things not actually getting it done. I decided to call portfolio directly and spoke with ******. She was amazing and so kind! She got everything switched over right away for us right then and there while we were on the phone. She made sure that I even got the confirmation in my email before we hung up to be sure that I was all set. I am so happy with her customer service and I look forward to working with Portfolio in the future, should we need to file any claims. I hope to have just as good of an experience if and when that time comes.Portfolio
Date: 10/07/2022
Hi ******, Wow! Im so blown away by your review. It made our day here at Portfolio. We work hard to meet expectations like yours, and were happy to hear we hit the **** for you. I'll be sure to share your experience with ******. Regards, *****************************Review fromSamuel O
Date: 10/01/2022
1 starSamuel O
Date: 10/01/2022
Bought used car with added warranties. I have taken car back to dealer to have repairs done. They can not fix noise and car was at the dealer for 3 weeks. I was told that I need to take car back to same dealer I bought it from for repairs. I do not want to take it to that dealer anymore. So I requested a refund for the warranty 3 months ago. I keep calling portfolio and the dealer. ****** says they have sent forms in to cancle warranty. But when I can portfolio they say the dealer has not sent anything. This is joke or what. I want my money back!Portfolio
Date: 10/07/2022
Hi ******, we appreciate your feedback and apologize for the circumstances that prompted your reaction. All cancellations and refunds are processed and paid by the selling dealership. We would appreciate the opportunity to discuss this further with you. Please contact our ******** Administration Supervisor, ******* Median, at ************.
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