Reviews

This profile includes reviews for Teleflora's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Teleflora

  11444 W Olympic Blvd Fl 3 Los Angeles, CA 90064-1535

  
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  Teleflora Canada

  9 - 250 Shields Crt Markham, ON L3R 9W7

• 

  Teleflora

  3737 NW 34th Street Oklahoma City, OK 73112

Review Details

• Review fromDonovan F

  Date: 03/02/2025

  1 star

  Donovan F

  Date: 03/02/2025

  Worst experience i had ordering Flowers online, apart from them talking 12hr to deliver them. When they arrive they look like something you brought at the supermarket. If they offer me flowers for free for the rest of my life I would not take it.

  Teleflora

  Date: 03/05/2025

  Hello *******,We sincerely apologize for any inconvenience our Teleflora service may have caused you. We regret that we were unable to fulfill this order with the superior level of service that we strive to deliver. By March 19, 2025, or between 210 business days, you should have a complete refund in the sum of $100.68 back onto the original payment method that you used. Please check your email for a 30% future discount that is valid for the next six months. Kindly reach out to us at ************** in case you need any more help. We value your business and look forward to speaking with you.Regards, ********* *. Teleflora

• Review fromCandi R

  Date: 02/19/2025

  1 star

  Candi R

  Date: 02/19/2025

  I ordered flowers two days in advance of my daughter's surgery and received confirmation that my order would be delivered. More than 24 hours later, at 3:30 p.m. the following day, I received an email saying that my order had been canceled and that I would receive a refund in 2 to 10 days. The explanation said that they were unable to find a local florist to fulfill the order.Fortunately, I was able to contact a local florist in that area and order the exact same bouquet, for a better price, and have it delivered on time. If they cannot manage certain orders in certain towns, there should be a notification on the website that prevents you from placing the order. I have never had a similar experience with other national flower delivery companies. Appalling.

  Teleflora

  Date: 02/20/2025

  Hello *****, 

  I apologize that we were unable to deliver your gift as requested. Although we have an extensive network of member florists, unfortunately we did not have a florist located in your recipient's area. If you have an alternate address in another area, we would be happy to get this delivered for you. We can be reached at **************.

  Thank you, 

  Teleflora

  Date: 02/20/2025

  Hello *****, 

  I apologize that we were unable to deliver your gift as requested. Although we have an extensive network of member florists, unfortunately we did not have a florist located in your recipient's area. If you have an alternate address in another area, we would be happy to get this delivered for you. We can be reached at **************.

  Thank you, 

  Erika 

  Teleflora

• Review fromTricia M

  Date: 02/18/2025

  1 star

  Tricia M

  Date: 02/18/2025

  DO NOT USE THIS COMPANY. I ordered something that was supposed to be delivered three days later. This was to be delivered 20 minutes outside ******. They contacted me the day of and said they couldn't deliver it. That I either had to cancel or have it delivered the next day. I chose the next day, despite the fact that it would be a day late. The next day I got a confirmation that it would be delivered that day. At 3PM I received an e-mail saying they couldn't fulfill the order, and it was cancelled. And I would get my money back in 2-12 days. When I called and complained they said not to worry, they would refund my ********* I'm scrambling to find something else from another company to send my friend, which will be arriving four days late.

  Teleflora

  Date: 02/19/2025

  Hello,

  I am terribly sorry about the negative experience with our services. The refund time frame for credit cards to process returns is 2-20 business days. This time frame is out of our control. Please contact **************** at ************** for any questions regarding your refund. Please make sure you have the order number, as I was unable to pull an order up with the email address provided *******************************.

  Thank you,

  ********* *.

• Review fromAaron P

  Date: 02/18/2025

  1 star

  Aaron P

  Date: 02/18/2025

  My son ordered flowers for his girlfriend on *********** Day. He never received any communication from Teleflora about order confirmation, delivery times, etc. I had to go online and chat with someone to get any information. The flowers were finally delivered at 11:00pm and they weren't even the right flowers! I ended up getting a refund but still - please don't ever order from this company. It's the most ridiculous company I've ever ordered from in my life. I will never order from Teleflora again.

  Teleflora

  Date: 02/19/2025

  Hello,

  I am truly sorry for the negative experience with our services. That is definitely not the Teleflora quality we strive for. If you have any further inquiries, please contact **************** at ************** or by email at *************************************************************************************************. 

  If you contact us, please provide an order number. I was unable to pull an order up with the email address provided of *************************************************.

  Thank you, 

  ********* *.

• Review fromBarb Z

  Date: 02/17/2025

  1 star

  Barb Z

  Date: 02/17/2025

  Horrible experience. Ordered at 7am, still not delivered at 7:30pm and no one can tell me where my order is. These flowers were a sympathy arrangement, unpaid $23 for same day delivery PlLauS A TIP and finally at 7:55pm told them to cancel. I am hoping for a full refund but am not confident that will be easy to get. I will NEVER order from ********* again, nor would I ever recommend them.

  Teleflora

  Date: 02/19/2025

  Hello,
  I am terribly sorry about the negative experience with our services. I can confirm that a full refund was issued to your original form of payment. Please allow Pay Pal 2-10 business days to make ds available to you or by 3/4/2025.

  If you have any further questions or concerns, please reach out to **************** at ************** or by email at *************************************************************************************************.

  Thank you,

  ********* *.

• Review fromSandra G

  Date: 02/17/2025

  1 star

  Sandra G

  Date: 02/17/2025

  Horrible. We placed and order for a succulent plant. The picture they advertised vs what they send looks nothing like the picture. Was suppose to have a stand and a tall planter and no stand was delivered with a short planter that has dying plants. We reached out to complain and all they did was send a ***** credit we will never use with there company. They even spelled Happy with q's.. *****. We should had read the reviews on the internet before we used them. Just horrible.

  Teleflora

  Date: 02/19/2025

  Hello ******,We sincerely apologize for any inconvenience our Teleflora service may have caused you. We regret that we were unable to fulfill this order with the superior level of service that we strive to deliver. By March 5, 2025, or between 210 business days, you should have a complete refund in the sum of $84.20 back onto the original payment method that you used. Please check your email for a 30% future discount that is valid for the next six months. Kindly reach out to us at ************** in case you need any more help. We value your business and look forward to speaking with you.Regards, ********* *. Teleflora

• Review fromEmily P

  Date: 02/16/2025

  1 star

  Emily P

  Date: 02/16/2025

  Dear *********** am writing to follow up on order number placed for delivery to my daughter's workplace on February 13, 2025. I paid for same-day delivery service.Unfortunately, the order was not delivered as expected. Instead of being delivered to her place of employment, the arrangement was delivered to her home on February 14, 2025. Photographs illustrating the significant discrepancy between the delivered arrangement and the one I ordered are attached. The delivered arrangement was considerably less elaborate than what I purchased, and the helium balloon was missing.Given this significant failure to meet the agreed-upon delivery terms and the substantial difference in quality, I respectfully request a full refund. Furthermore, I would greatly appreciate it if you would arrange for a replacement, comparable in quality and style to the original order, to be delivered to my daughter at her workplace. This is a matter of considerable importance to me.Thank you for your prompt attention to this matter and your assistance in resolving it.

  Teleflora

  Date: 02/18/2025

  Hello *****,

  I am terribly sorry that the bouquet delivered was not of the Teleflora quality you should expect. A full refund has been applied to your original form of payment. Please allow After Pay 2-10 business days to process this refund or by 3/4/25. We have also entered a complimentary re-delivery for today, 2/18. It will not be exact bouquet you ordered; the local florists can't make it at the moment, but it will be a beautiful designer's choice bouquet with a mylar balloon. 

  If you have any further questions or concerns, please feel free to contact **************** at *********************************************************************** or by phone at **************. 

  Thank you,

  ********* *.

• Review fromRandall P

  Date: 02/15/2025

  1 star

  Randall P

  Date: 02/15/2025

  Very poor at best, customer service. Outrageous fees; service fees as well. Order times for delivery are not guaranteed or even followed through on when its a very late delivery. $75.00 bouquet of flowers after bogus fees came to $180.00! Plus it was a very late delivery at that. Buy from your local florist, better quality & prices, plus it supports your local businesses

  Teleflora

  Date: 02/17/2025

  Hello *****,We sincerely apologize for any inconvenience our Teleflora service may have given you. We regret that we were unable to fulfill this order with the superior level of service that we strive to deliver. By March 3, 2025, or between 210 business days, you should have a refund in the sum of $53.76 back onto the original payment method that you used. Please check your email for a 30% future discount that is valid for the next six months. Kindly reach out to us at ************** in case you need any more help. We value your business and look forward to speaking with you.Regards, ********* *. Teleflora

• Review fromNathaniel B

  Date: 02/14/2025

  1 star

  Nathaniel B

  Date: 02/14/2025

  I ordered over $100 bouquet to delivered on Valentines day. I paid the ridiculous fee to get them delivered on Vday. I received no communication that they would not be arriving and I contacted them multiple times to get an estimated arrival time. They were never delivered and my spouse was left without a Valentines day gift. Had they communicated earlier, I would have went elsewhere. Im crushed by this situation.

  Teleflora

  Date: 02/15/2025

  Hello *********, Please accept our sincere apologies for the inconvenience you experienced with your floral delivery. We have issued a full refund in the amount of $94.96. Please allow 2 to 10 business days or until 02/21/25.We have also issued a future discount code you will receive via your email. Again, please accept our apology for the non-delivery. Kind Regards, ****** L Teleflora

• Review fromChristopher R

  Date: 02/14/2025

  1 star

  Christopher R

  Date: 02/14/2025

  I placed an order for 2 different flower arrangements on 2/7/25 to be delivered before 1PM (extra service charge of $15) on 2/14/25. I received an email at 1:40 PM (40 minutes after they were supposed to be delivered) that they were unable to fulfill my order within their network of florists and they cancelled my order. This is something that they should have known and communicated to me well before 2/14/25 so I could take my business to another company that could fulfill my order. They completely ruined the effort that I put in to surprise my spouse with flowers on *********** Day and to add insult to their poor business practice, they say that it will take 2 to 10 business days for the refund in these days of electronic payment. They should be liable for paying interest of the cash they have held since payment was immediately accepted on 2/7/25. I will never use Teleflora, not recommend anyone using Teleflora for their flower delivery.

  Teleflora

  Date: 02/17/2025

  Hello ***********,We sincerely apologize for any inconvenience our Teleflora service may have caused you. We regret that we were unable to fulfill this order with the superior level of service that we strive to deliver. By February 28, 2025, or between 210 business days, you should have a complete refund in the sum of $224.84 back onto the original payment method that you used. Please check your email for a 50% future discount that is valid for the next six months. Kindly reach out to us at ************** in case you need any more help. We value your business and look forward to speaking with you.Regards, ********* *. Teleflora