Reviews

This profile includes reviews for Netflix, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Netflix, Inc. has 14 locations, listed below.

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  Netflix, Inc.

  121 Albright Way Los Gatos, CA 95032-1801

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  Netflix

  PO Box 9500 Manchester, NH 03108

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  Netflix, Inc.

  PO Box 49021 Ellenton, FL 34222

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  Netflix

  PO Box 628266 Orlando, FL 32862

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  Netflix

  PO Box 268915 Oklahoma City, OK 73126-8915

Review Details

• Review fromSteven V

  Date: 12/16/2023

  1 star
  I have an issue with the company policy they changed. After 1 phone call I was told that primarily nothing she could do. I wasnt pleased so I chatted in the second time. This guy said I can help you with finding email to send issues to. It will take 2 minutes. After all the company I worked for I could find any email with 1 minute. 20 minutes later and nothing. I said I feel like youre wasting my time. I will just try to chat again. He came back and said ok. Well now the second chat. After about 10 minutes she gives me 4 emails at .com. I stated these are wed sites not emails. What she said was These are the emails you can give your feedback and compliants.. Not one went through. This company doesnt want to hear anything from their customers and apparently the trend filtered down to the bottom employees too

• Review fromBarbara B

  Date: 12/08/2023

  1 star
  They moved my payment due date up a exactly 7 days so I got 3 weeks of service. If they did this to everyone they pocketed allot of money.

• Review fromSandra V

  Date: 12/04/2023

  1 star
  They keep raising prices and they send no notifications. I checked my emails it's not in spam . They belittle you treat you like an idiot. Not ok

• Review fromJessica C

  Date: 12/03/2023

  1 star
  Paying $23/month for BS! Our family travels but we've been paying for it and can't get it to work. Can't even utilize the "I'm traveling" option. You raise your prices constantly and simultaneously lower your quality and service. Beyond furious!!!!!

• Review fromTammy D

  Date: 11/30/2023

  1 star
  Horrible **************** and security on there end. Think the answer is me changing my email acct. I've never had any issues till recently. I've had to call 3 times just this month with same issue. Acct get refund and have to set up a new one. If they had better security this won't be the case and inconvenience for there customers.

• Review fromJ** B

  Date: 11/29/2023

  1 star
  If I could give a 0/5 I would.I submitted a tax exempt certificate via fax since that is the only way to send it. It goes to the "Research Team", There is no way to confirm that it was received or is being reviewed. I has been over 3 months since I submitted it. Customer service is not helpful at all other than to repeat what is online. They are not permitted to share any information other than what is "scripted" for them. I asked for a contact email or phone number for the billing department. They don't have that. I asked to be connected to the "Research Team", and they claimed they don't have that. I asked to speak with a supervisor and they simply said that I would get the same answers since they all have the same permissions. The answer: "You just have to keep waiting".A waste of my time

• Review fromJacob H

  Date: 11/28/2023

  1 star
  Netflix, a billion dollar company full of greedy A Holes doing what they can to s**** over normal working people. Sharing passwords wasn't putting the company in a rough spot, and now it's a constant issue dealing with the "household" IP address c*** On top of them s******* people over with account sharing, they **** the prices up. Remember when Netflix was a good company and they made great content for 7 dollars a month? Stop being scumbags Netflix.

• Review fromTracy T

  Date: 11/26/2023

  1 star
  This company keep raising their prices however, the service continues to go downhill. 3 days in a row; it keeps saying Im disconnected to the internet but I can use any of my other streaming services. I called customer service the first man hangs up on me. The second manager tells me I am overusing my TV! I literally had just turned on my TV

• Review fromJennifer Y

  Date: 11/24/2023

  1 star
  I was given streaming Netflix about 3-4 years ago as a gift, and the household member signed up for 2 devices. At the time he was spending half his time in **, so one device was in ** and the other in **. Everything worked fine. However, we recently got a surprise "purge" of my ** television and called the Netflix call center (***********) to ask what happened. I asked that he first go back to the original enrollment to see the intent was not to cheat. They didn't have that original record in their customer service toolbox!! What kind of cust svc is that? It turns out that we're just now learning that both devices have to be at the same physical address. So, rather than fight a losing battle to restore something we couldn't "prove," plus their inability to look up the original enrollment, we each decided to establish our own account, in our own names (and profile), with our own respective credit card. We both decided on the basic $6.99/mo with ads. I signed up and got my account going, but my TV kept saying that it was not connected to streaming. I called customer service and found out that MY television is one that cannot accept the Standard Plan with ads at $6.99/mo!! I went to a smart TV in the bedroom to see if it might accept this Standard Plan, but no luck there. The only alternative was upgrade to $15+/mo -- more than twice the cost and go with the Netflix Standard Plan w/o ads. I consider this "bait and switch" and a rip off.

• Review fromElisabeth G

  Date: 11/16/2023

  1 star
  The Netflix Company promised but failed to send me DVDs from my queue after they changed to a "streaming only" business. I have written to them to rectify what I consider false advertising on their part.