Business Profile

Internet Services

Google, LLC

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Google, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

9,040 total complaints in the last 3 years.
3,256 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:08/04/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I signed up for google advertising. As soon as I gave them my payment info I can no longer log in to my account. There is no way to contact them about this problem. I want a refund and to never be charged by them again.
Business Response
Date: 08/05/2022
Hello *****,

We apologize for any frustration you may be experiencing as a result of Google products or support.

For the best and fastest support for your concern, we encourage you to contact us directly using the specified links below:
******************************************************************************************

To get in touch with our Ads team directly, please contact us via this page: ******************************************************************************************

If you have already reached out through Google Support channels, we ask that you share your most recent support inquiry ID, so we can further investigate. Thank you.

For additional products and information, please contact us at *******************************************

Thank you,
******
Google Support Team
Customer Answer
Date: 08/11/2022
(The consumer indicated he/she DID NOT accept the response from the business.)
This response is the problem. The links they sent to contact them do not contact them. It goes in a circle and you end up no where. My account worked fine UNTIL I gave them payment info. Why would I pay for an account that I can no longer access? I'm sure the majority of people who fall victim to their trap do not complain. I'm glad it happened earlier than later. Some services do not work when automated and this is clearly one of them. This is the first contact from google that was not an automated response. Maybe someone will actually see this but I doubt anything will get corrected.
Business Response
Date: 08/19/2022
Hi *****,

My name is *****, from the Ads Escalations team. I'm sorry to hear about the trouble you've had with your account.

Could you please try logging-in to your account in an incognito window and share with us the error message if you're still unable to log-in?

You can sign in to your account via this link: *************************************************************

Additionally, you can reach our support teams via this direct link: *****************************************************************************

Best,
*****
Initial Complaint
Date:08/04/2022
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I bought a Google Fi connection. I was told I will get a 600$ rebate on phone. But after 1 month they send me a email telling me credit denied I called customer service and they told me they will fix the issue. Yesterday I got a bill of 650$. When I called customer service they have no clue. Tired of there excuses and bs.
Business Response
Date: 08/31/2022
Business Response /* (1000, 5, 2022/08/05) */
Hello *****,

We apologize for any frustration you may be experiencing as a result of Google products or support. For the best and fastest support for your issue, we encourage you to contact us directly using the specified links below. For additional products and information, please contact us at https://support.google.com/

If you have already reached out through our Google Support channels, we ask that you please share your existing Case ID(s), so that we may further investigate.

To get in touch with our Google Fi team directly, please contact us via this page: https://support.google.com/fi/gethelp

Best,
Oliver
Google Support Team

Consumer Response /* (3000, 7, 2022/08/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Already contacted the customer service but no resolution

Business Response /* (4000, 9, 2022/08/25) */
Hello BBB Team,

We thank the customer for providing us with this information. The customer's issue is resolved and thus no further action is required. We ask that the BBB close this case.

Thank you,
The Google Fi Support Team

Consumer Response /* (2000, 11, 2022/08/30) */
(The consumer indicated he/she ACCEPTED the response from the business.)
It could be easier. We didn't had go to this route. If you had good customer service
Initial Complaint
Date:08/04/2022
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On Sunday, July 31st, I signed up for *********** as they were running special pricing for the first three months. The original price is &***** per month. The special pricing is $59.54 per month for August, September and October 2022. When I checked my checking account, I noticed that they charged me $***** instead of $59.54 on August 2nd. I attempted to contact them but they have no customer service number or any way to contact someone to get this resolved. I spent over an hour trying to find customer service information for ******* or ******* TV but could not find anything on their website page or on the Internet. This is not right! If a company is offering a product to a consumer, then if a consumer buys it and has issues with it or company has overcharged for a service, then they should provide a customer service phone number or email address. I should not have to spend time looking for this information and in the end still not finding it. I have no way of contacting the company as I cannot locate any contact information. I would like the company to contact me so I can get the $10 difference refunded back to my payment source and then be assured that the next two months payment will show the special pricing of $59.54 and not $*****. Any help you can give me would be much appreciated.
Business Response
Date: 08/05/2022
Hello ****,

We apologize for any frustration you may be experiencing as a result of Google products or support.

For the best and fastest support for your concern, we encourage you to contact us directly using the specified links below.

To get in touch with our ********** team directly, please contact us via this page: ************************************************************************.

If you have already reached out through Google Support channels, we ask that you share your most recent support inquiry ID, so we can further investigate. Thank you.

For additional products and information, please contact us at *******************************************

Thank you,
******
Google Support Team
Customer Answer
Date: 08/05/2022
I would like to pull my complaint on ************ Yesterday I received an email from ************ The email was asking about how I liked my **************** and in the email was included information on how to contact customer service. I contacted them through this information and told them about my overcharge issue and lack of access to customer service. They have responded satisfactorily and the overcharge issue has now been resolved. Please close my complaint file that was sent to Google. Thank you for your assistance. *********************************
Initial Complaint
Date:08/04/2022
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I placed an order on the Google store on July 14, order# GS.1988-2974-8866. The item went missing before the shipping company ever picked it up. Tracking number 9261290271163318785748.I contacted Google about it July 30, and rather than just send me my order, they "escalated it internally" and I've been waiting to get any movement every since. They haven't made any attempts to fulfill my order or compensate for the delay like most other reputable companies would do. They did demand my phone number and refuse to explain why they needed it upon request.
Business Response
Date: 08/05/2022
Hello ********,

We apologize for any frustration you may be experiencing as a result of Google products or support.

For the best and fastest support for your concern, we encourage you to contact us directly using the specified links below.

To get in touch with our Google Store team directly regarding any existing orders, please contact us via this page: *********************************************************************.

If you have already reached out through Google Support channels, we ask that you share your most recent support inquiry ID, so we can further investigate. Thank you.

For additional products and information, please contact us at *******************************************

Thank you,
******
Google Support Team
Customer Answer
Date: 08/16/2022
(The consumer indicated he/she ACCEPTED the response from the business.)
Finally got the item shipped and received in working condition. I am not completely satisfied because they need to seriously amend their procedure for handling customers, but at least after a month I did get my purchase.
Initial Complaint
Date:08/04/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
For a week or longer I have being sending several complaints and reports to ******* Compliance Team.. to delete videos of myself and my previous home from their platforms.. The videos I have reported is in complete violation of my rights as a ************* citizen.. There are a direct violation of *******'s conduct policy of harassment, cyberbullying, impersonation to name them specifically.. I have explained that it is impersonation and that I'm being exploited.. This could very well cause hurt harm and danger to me and my family ( loved ones) I have not received a response for the countless numbers of reports that been filed.. Being impersonated and identify theft is what ******* has allowed.. It is defamation of character and has been causing turmoil in my peace and everyday living.. This is yet another way I'm trying to reach out to ******* to please delete the videos of me and my previous home and sensitive information. Attached are screenshots of the channels that has been impersonating and bullying me (******************).. I ask that this matter could be solved for my peace of mind and safety .. Please delete the channels Dril ****** and Always Thankful as it is a direct violation of my civil rights.
Business Response
Date: 08/05/2022
Hello *******,

We apologize for any frustration you may be experiencing as a result of Google products or support.

For the best and fastest support for your concern, we encourage you to contact us directly using the specified links below:
***********************************************************************

To get in touch with our ******* team directly about a paid membership or purchase, please contact us via this page: *****************************************************************.

If you have already reached out through Google Support channels, we ask that you share your most recent support inquiry ID, so we can further investigate.

As an alternative, kindly reply to this complaint with a direct link to the channel and videos in question. Thank you.

For additional products and information, please contact us at *******************************************

Thank you,
******
Google Support Team
Customer Answer
Date: 08/15/2022
(The consumer indicated he/she DID NOT accept the response from the business.)
Here are screenshots of the channels... DRIL ****** & ALWAYS THANKFUL.. Thank you so much for your time and efforts...
See Attachment/File: B876CF00-84A3-42BB-A501-638D7B745EC7
Customer Answer
Date: 08/17/2022
***Document Attached***
Hello... I have been working with ******* member services who has only taken one video from the channel.. They clearly understand that I want all video removed and are refusing to do so.. It is clearly disrespectful and harsh for me to be treated like this. I appreciate any and all effort that you all put forth to help me eliminate this aggravation in my life. Believe I have attached screenshots of the videos and channel that are violating my right.. CHANNEL: DRIL ****** (1 SHORT CLIP)
ALWAYS THANKFUL (12 VIDEOS)

I did not receive and ID number from ******* just some arrogant person showing no care for my situation.

Please help... Thank You
See Attachment/File: 28347410-64B0-4E36-865E-6DA5D718B0D0
Business Response
Date: 09/01/2022
Hi,

Our dedicated specialists team is currently working on your case and we are in continual communications with them to monitor the progress of the issue.

However, this is taking more time than usual. We request for more time so that we can explore all possible solutions and provide the best solution.

Your patience is appreciated while we work for a resolution for you.

Regards,
******
BBB Core Team
Customer Answer
Date: 09/06/2022
(The consumer indicated he/she DID NOT accept the response from the business.)
I believe that it is not being taken serious... why is it taking so long... One video was already deleted... Thank you for your time.. Attached are screenshots of the videos and channels..
See Attachment/File: CFA86314-82AC-4F6C-A49E-488C8607EFDB
Business Response
Date: 09/13/2022
Hi,

Thanks for waiting for us to investigate this issue for you.

The specialist has let us know that since this issue is related to Individual Impersonation, we require that you fill out the external individual impersonation form to report this issue.

You can find the external individual impersonation form here: ************************************************************************

Regards,
******
The Google Support Team
Customer Answer
Date: 09/16/2022
(The consumer indicated he/she DID NOT accept the response from the business.)
I have sent multiple impersonation complaints to ******* with no help in resolving the issues. This has been going on for almost 2 months. It's hard to understand why haven't they taken the videos down. It is causing me stress and turmoil in my life. I am begging to have these channels deleted.
See Attachment/File: 29ACFDB3-D2EB-4A50-BAB0-8F3FD8DAA1D0
Business Response
Date: 09/26/2022
Hi,

Thanks for waiting for us to investigate this issue for you.

Since this issue is related to Individual Impersonation, we require that you fill out the external individual impersonation form to report this issue.

You can find the external individual impersonation form here: ************************************************************************

Regards,
The ******* Team
Business Response
Date: 09/26/2022
The complainant must fill out the form linked here in order to review the complaint: ************************************************************************

They have not done so yet.
Initial Complaint
Date:08/04/2022
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I bought three Google Play gift cards from two stores on 7-26-2022 & on 7-27-2022. The first store was ******* the second store was Staples both were in the ********** **************. For a total of $55.00 in Google play gift cards. I have contacted Google Play store and the Google customer complaint line multiple times received no resolution to my complaint. I am asking for Google to place my gift card amount of $55 onto my Google Play account from the Google Play gift cards that I purchased at a stores listed above with cash in ******** in the year of 2022. I have filled out their complaint form multiple times received multiple cases number from Google but none have gone to be resolved in putting my money onto my Google play account for the $55 cash dollar bills I spent on their gift card cards. According to their records the $55 total has not been redeemed when I contacted google. Currently Google's customer service phone number is no longer working and their email service for their customer service is no longer working as well. I still have not received my $55 back onto my Google Play account. According to the Google's terms and conditions on the back of the Google Play gift cards states that I would just need to contact their Google Play customer service lines for a refund of my money but there's customer service lines are no longer being staffed and go to nowhere. I have yet to receive a refund of my $55 from these Google Play gift cards that I purchased at these two stores in ********. If Google Play gift cards are no longer being redeemable on their googles websites then google should remove all of their gift cards from all stores in the *** then too. I'm requesting a refund of $55 from Google for the hassle of not being able to use these gift cards as statedon their website.
Business Response
Date: 08/05/2022
Hello ***,

We apologize for any frustration you may be experiencing as a result of Google products or support. For the best and fastest support for your issue, we encourage you to contact us directly using the specified links below. For additional products and information, please contact us at *******************************************

If you have already reached out through Google Support channels, we ask that you please share your existing Case ID, so we can further investigate.

For refund requests please contact us here: *******************************************googleplay/answer/2479637?hl=en
Or for information on reporting Gift Card Scams or other abuse, please visit this page:
*******************************************googleplay/answer/9057338?hl=en

Best,
******
Google Support Team
Initial Complaint
Date:08/04/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Was using google Fi phone service from May (also bought a new phone from them). Noticed that I can't receive phone call, can't receive message on my phone started sometime between July 15 - 20. Didn't realize it until friends told me can't send message to me. Verified from my wife's phone which is on a different carrier. Reported the issue on July 23rd to google Fi customer service. They couldn't solve the problem, escalated it so called "higher team". Today is August 4th, problem is still there. Missed couple important calls and messages. Very frustrated since I'm still paying my monthly bill but can't use the basic function of a phone service for 2 weeks. Chatted online with a representative tonight, was told to wait for e-mail. But I got e-mail every day for the last 5 days stating "we are working on it". I asked for a phone return and full refund, I was ignored by the representative and was terminated from the online communication.
Business Response
Date: 09/30/2022
Business Response /* (1000, 5, 2022/08/05) */
Hello ******

We apologize for any frustration you may be experiencing as a result of Google products or support.

For the best and fastest support for your concern, we encourage you to contact us directly using the specified links below.

To get in touch with our Google Fi team directly, please contact us via this page: https://support.google.com/fi/gethelp

If you have already reached out through Google Support channels, we ask that you share your most recent support inquiry ID, so we can further investigate. Thank you.

For additional products and information, please contact us at https://support.google.com/

Thank you,
Phoebe
Google Support Team

Consumer Response /* (3000, 7, 2022/08/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I got those problem for dealing with their support team. Until today, more than 2 weeks after I have the phone call issue. The problem is still there. They refused my return and refund request and still couldn't provide very basic service for a wireless (receiving calls and text messages). The only response I got in email everyday is our engineering team is working hard to solve your issue (work my ass!)

Business Response /* (4000, 9, 2022/08/24) */
Hello BBB Team,

We thank the customer for providing us with this information. We see that the customer is currently in contact with one of our agents through case ticket # ****************

We ask that the BBB close this complaint as we have been working with the user towards a resolution.

Thank you,
The Google Fi Support Team

Consumer Response /* (4200, 11, 2022/08/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Although I have a case number with their support team, they still couldn't give a solution after over one month, which is unacceptable.

Business Response /* (4000, 13, 2022/09/13) */
Hello BBB Team,

Thank you for bringing this user's issue to our attention. After reviewing the user's account, we see there was an issue when they ported in their number that caused it to not be provisioned correctly on their Google Fi account. Our number specialist team is currently working with the
user and our partner carrier to resolve the issue. We ask that the user continue working with our team toward a resolution.

As we are working to resolve the issue, we ask that the BBB close this complaint.

Thank you,
The Google Fi Support Team

Consumer Response /* (4200, 15, 2022/09/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
What resolution requires two months? Up to this day, I still don't have a functional phone while paying for my monthly bill. Tell me if that is acceptable? Worst customer service ever in my life, not one of them.

Consumer Response /* (-5, 17, 2022/09/23) */
I have a major hurricane coming my way. If this is not solved by that time (9/27-9/28), that means I don't have a reliable communication tool in this emergency because of retardness of google Fi customer service department. It's going to be a serious problem. Worst case, you could face a hefty claim.

Business Response /* (4000, 18, 2022/09/30) */
Hello BBB Team,

We thank the user for their response. Our number recovery specialist has been working with this user to fix the issue. We do understand the frustration the user has experienced for the time it has taken to resolve the issue. We do ask that the user continue to work with the specialist to recover their number.

We do see that the user has canceled their service at this time. We have provided a one time courtesy refund to the user for the service charges. We ask that the BBB close this case.

Thank you,
The Google Fi Support Team
Initial Complaint
Date:08/03/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
A malicious review was left on a website. When I contacted Google I was told I could not speak to anyone about it. No resolution has been made. This review lists someone's name and make extremely false information.
Business Response
Date: 08/22/2022
Business Response /* (1000, 5, 2022/08/04) */
Hello ******,

We have carefully reviewed your complaint and are unable to determine the specific Google product that you are experiencing issues with.

We are willing to assist you further, however we would need more information to route your case to the appropriate team so that they can look into this ASAP.

Here's what we need:

-What is the Google product that you are experiencing issues with?
-Any previous case ID with Google Support that you could provide?
-Any other information that could help has to investigate this case.

If the review in question has been posted to a Google Business Profile, kindly provide a direct link so that we may better understand your request.

Please note, our teams and resources are unable to assist with products and services not own or offered by Google LLC.

Once we receive this information, we should be able to assist you further.

Regards,
Phoebe
BBB Core Team
Initial Complaint
Date:08/03/2022
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Google has disabled the reviews on our Google Maps and business profile page for our prenatal ultrasound business ************** LLC - *************************. So none of my customers can leave a review. However, my competitors, who do pretty similar services to us, are allowed reviews. I contacted google support. They put me off saying they didn't see any issue with my account at first and that they were working to resolve the issue. Just today, 8-3-22 they responded with this " After keen investigation from the specialist team, I received the revert saying that we reserve the right to disable certain user-generated contributions for individual Business Profiles and business categories." Without any reason given. I will post the rest of the chat in the supporting documents.Our business takes pride in our reviews and has only received 5-star reviews. This is hurting our business as we direct our customers to leave reviews and when they get there it says it is disabled.We need this fixed ASAP...
Business Response
Date: 08/04/2022
Hello *******,

We apologize for any frustration you may be experiencing as a result of Google products or support.

For the best and fastest support for your concern, we encourage you to contact us directly using the specified links below.

To get in touch with our Maps team directly, please contact us via this page: *************************************************************************

If you have already reached out through Google Support channels, we ask that you share your most recent support inquiry ID, so we can further investigate. Thank you.

For additional products and information, please contact us at *******************************************

Thank you,
******
Google Support Team
Customer Answer
Date: 08/10/2022
(The consumer indicated he/she DID NOT accept the response from the business.)
please see my original complaint. As you can see from the original complaint that I have already contacted google support and referenced the inquiry ID - case: ***************
My customers cannot leave reviews, and I cannot update my business description. It is causing false advertising of my business because the information is incorrect. I cannot even change 7 weeks to 6 weeks...
Business Response
Date: 08/19/2022
"Hi there,
Thanks for contacting us. Our engineering team has worked & resolved the issue. Now clients can make edits and post reviews on your business.
Thanks,
The Maps Team"
Customer Answer
Date: 08/25/2022
(The consumer indicated he/she ACCEPTED the response from the business.)
Although we missed 2 months of reviews and unable to update our profile for that time as well, the issue has been resolved.

Thank *************************************
Initial Complaint
Date:08/03/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Dam neck naval base The beach ??? Complaint I'm a military spouse trying to get to the dam neck beach, well, the Google maps sending me a wrong directions plus in the way I can't go and the cop told me its happened all the time hope to God I hope I won't get a ticket or anything for this Scared and nervous and worried about this There is no sign or anything for the dam neck beach I really embarrassed and stupid and can't stay relax about this and can't believe this happened to me Scared and nervous and worried about this review Stupid Google maps Google maps always got technical issues
Business Response
Date: 08/04/2022
Hi ******,

We apologize for any frustration the customer may be experiencing as a result of Google products or support. For the best and fastest support for their issue, we encourage the customer to contact us directly using the specified links below. For additional products and information, please contact us at *******************************************

If the customer has already reached out through ********************** Support channels, we ask that they please share their existing Case ID, so we can further investigate. Thank you.

To get in touch with our Maps team directly, please contact us via this page: *******************************************maps/?hl=en#topic=3092425

Thanks,
*******
The BBB Core Team

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