Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Internet Services

Google, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Google, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Google, LLC has 42 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.19/5 stars

    Average of 597 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromChris B

      Date: 04/29/2024

      1 star
      All thry ever do is flag republicans and say are language is offensive or harassment. But, never state what the comment is or who say it was a violation too. ******* was built in ******* and BY LAW, I have the right to know what I have Violate and by whom.They NEVER ANSWER
    • Review fromMarty M

      Date: 04/26/2024

      1 star
      I was ripped off of 3 google play gifts that are not redeeming from 2 different retailers. There are 1000s of bad reviews for the same thing for google play gift cards . Google doesn't respond and the phone number says WERE CLOSED 24/7
    • Review fromRichard R

      Date: 04/25/2024

      1 star
      Google Fi account I'm a new customer whom had been offered free service for opening up an account with your cellphone service. This was the first acknowledged to have an account with the ********************** Fi system to the point of receiving a SIM card in the mail. Which I had felt whole heartedly excited with anticipation. However when I had decided to activate said SIM card I decided to go back to the site help service that they provide. Then the representative of said systems hit me with with a discouraging blow stating that I had not setup any accredited statements on there systems. However I mind you had previously discussed. I was in fact confirmed on previous interactions. Now I only have a longing for a proper resolve. Which to me seems to need adequate the treatment that I had been addressed. For there was interactions in which I felt like he was trying to address me as an a** ,"aas" With the statement which I felt was very off-putting. Any how I indeed have the conversations in my email to verify there business altercations with the subscription information.
    • Review fromTom K

      Date: 04/24/2024

      1 star
      I've had enough of their spam mails and decided to leave this review. STOP MAILING YOUR SPAM MAILS DISGUISED AS "IMPORTANT INFORMATION/DOCUMENT" to trick people into opening your spam mail! Stop wasting our time! If someone doesn't want your service, they won't change their mind just because you trick them to open your spam mail! In fact, I now hate Google Fiber so much because of all these spam mails that I will never ever sign up for it. Why would I support a business that plays dirty like this and thinks it's OK to annoy and deceive people? Get your act together, Google Fiber!
    • Review fromNatoshia M

      Date: 04/20/2024

      1 star
      Google LLC has used every malicious tactic there is to ruin my life. I've been spied on via hacked Whatsapp accounts, hacked phones, and tracked repeatedly across the internet to endure cyberstalking, threats, intimidation, as well as experienced psychological abuse. Because I have chosen to protect my privacy and to limit the amount of Google products and services I use, I'm literally being hunted down like an animal by Google. If I try to use another search engine other than Google, my life gets bombarded with the tactics Google has created to keep me in the whirlwind of their madness. Every website I use, someone is there showing me ads that belittle my race, spirituap beliefs, etc. Google is constantly being accused of malicious and illegal behaviors yet nobody prosecutes them criminally. I have a right to choose to protect my privacy, identity, etc. This has been an ongoing problem for almost 10 years. This had gotten so bad that I've contacted the *** and the **** Google bullies people who stand up for their privacy rights in *******. They use consumers' data to profit. They lie and do things without any remorse for their cruel and inhumane actions. Because Google is rich? it buys its way out of trouble and continues to behave irresponsibly and commit illegal acts. This company will never learn the value of honesty, integrity, and what it means to obey the laws of this land, because it uses it's dominance to destroy lives, spy on consumers, discriminate against groups of consumers based on their religion, sexual preferences, etc. I've puchased at least 10 phones in the past 3 years only to get thel hacked. Every time I move, my Wifi gets hacked. I once searched something on google and old deleted ******** messages, old text messages from my phone showed up in Google's search results. My private phone calls are being monitored as well. I can talk to a friend or family member about something, go on ******* and ads will show based on my phone conversation.
    • Review fromMatt G

      Date: 04/18/2024

      1 star
      ******* has banned a old account of mine, for hate speech in the handle name or whatever, but I did not change it since I have a new *******, so I try to reach out for help when I hit sign in on ******* it takes me to a google support page and I look around that page, no restrictions in the area so I thought it was wrongfully banned till I learned of the name, but this brings me to my point, When taken to that page, there are opens to contact someone so I use the phone one since it is a little easier to talk to someone then it is to type, but I am then told for 5 different phone calls that, they can not help me at all, nor transfer me to someone that can and only can send me to a robot email, so I do that for 3-4 days going around in a circle. I finally got a manager in a email but they are also not reading what I am writing and just going with what was already said. I do not create content nor did I change a name. Beware of *******/Google once you are in this mess it is soo hard to get out of.. I am still fighting with them right now and not getting anywhere with them. I know this isn't going to do anything, but just for others to read on.
    • Review fromBrad C

      Date: 04/15/2024

      1 star
      They're committing tax fraud. They sent me a Form 1099-MISC for a ******* channel that was never monetized. I started a ******* channel in 2021, it was approved for monetization in 2022, then it was banned the instant tried to get my first payment. Their system wouldn't even let me link my bank account to AdSense because the channel was banned. Then they sent me Form 1099-MISC for money they refused to pay. They want me to claim this on my taxes and by extension they're telling me to commit tax fraud.
    • Review fromTremaine D

      Date: 04/14/2024

      1 star
      I am sick of the lies about I search an request sexual dating apps and dating services. I have begged you multiple times to stop an you refuse I am wanting too file an harassment charges for this. I have asked you to not send these too me an you refuse. You are lucky I can't upload the screen shots I am constantly taking to place in a file for evidence.
    • Review fromRay S

      Date: 04/13/2024

      1 star
      Ive been trying for the last three years to get accepted by google pay. You as a business have been stonewalling me by not helping me with my problems. I called your number and it seems you have no intentions of helping me. So I hope help from someone else gets your attention. I cant do business with some vendors online due to locking out my ability to do online purchases. In my opinion, only law enforcement should lockout people from using their finances to make purchases, not multibillion dollar companies.
    • Review fromTony G

      Date: 04/13/2024

      2 stars
      Has many false Advertising apps on Googles playstore. Google Android users get offered apps that tell consumers they win real money on the app . they THE **** then never pay lots of promises of free money playing slots and watching advertising but they keep Advertising money and never pay the app user saying this in the terms. (Basically THEY can say what we want advertise what THEY want and change anything rules etc at any time) that is Mafia tactics SAYING I WILL GIVE U X IF YOU TRY ME THEN WHEN CONVENIENT JUST NOT ***** THERE WORD BECAUSE THEY SAY SO IN TERMS AND CONDITIONS) GOOGLE IS RESPONSIBLE FOR THERE **** THEY PUSH OR THEY SHOUD BE.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.