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Business Profile

Internet Services

Google, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Google, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Google, LLC has 42 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Google, LLC

      1600 Amphitheatre Pkwy Mountain View, CA 94043-1351

    • Google, LLC

      600 - 10 Dundas St. E Toronto, ON M5B 2G9

    • Google

      111 8th Ave New York, NY 10011-5201

    • DoubleClick Inc.

      111 Eigth Avenue, 10th Floor New York, NY 10001

    • Google Fiber

      920 Bob Wallace Ave SW STE 323 Huntsville, AL 35801-5644

    Customer Review Ratings

    1.19

    Average of 597 Customer Reviews

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    Review Details

    • Heather H

      Date: 02/24/2024

      Absolutely worst phone service I have ever experienced. I'm in customer service as well and have never treated a person the way they treated me. I have the phone they sent me for two days before they shut off my service and wouldn't turn back on until I paid next months bill 22 days before my bill was due. I believe google fi is a scam company and I hope they get shut down before anyone else falls pry to this company and spends all there money just to receive people who don't care about your problems and collect your money for service that is just gonna get shut off anyway.

    • Kathy W

      Date: 02/23/2024

      I just got terribly scanned from you tube support team. I should have known better not to get Apple Cards & believe they were going to send a check to my bank. I was robbed about $20,000. So **** convincing!

    • Rene G

      Date: 02/22/2024

      Currently, I am extremely unsatisfied with Google as my Pixel 7a is experiencing overheating issues. Despite my desire to exchange the phone for a different model using credit from this purchase, Google has informed me that this option is unavailable. Regrettably, I am not content with obtaining a new phone, as I fear that the overheating problem may persist.

    • laurel H

      Date: 02/21/2024

      Google YouTubePrIemium I cannot cancel my subscripion. The phone numbers and email info. gets me no where. They keep taking money out of my charge account and I cannot even get the bank to stop payment.

    • O My Services LLC O

      Date: 02/20/2024

      Too bad there is a no star option. Google is a bully does not provide small businesses the opportunity to fix issues according to their guidelines. Youre supposed to guess and even then they just erase your page that you have tried hard to build. Its an algorithm ran business that offers no help to consumers I will not invest anymore time in. It took me a whole year to get 17 reviews. I tried verifying my address and they suspended my page and then erased it after they offered no clear way to fix it. If youre a business owner use other apps like Nextdoor and BBB. At least you stand a chance with them.

    • Adam Z

      Date: 02/18/2024

      This Domain mirtth.com is spaming my gmail inbox with scams, ****, lets have s*x and other aweful emails.For the last 3 months i've been just reporting every email & blocking them but it seems that each email i get is a new email address coming from domain mirtth.com.These emails will not stop to the point that i signed up for hotmail and closed down my google account. Enough is enough the spam control needs to be better then this

    • Lottie M

      Date: 02/17/2024

      We need our government HELP!!!! ********* IS NONE BETTER. THESES TWO COMPANIES RUN OUR COUNTRY. THEY HACKS INTO YOUR ACCOUNTS, MESS WITH YOUR DEVICES, CHANGES YOUR SETTINGS, WHAT THE **** IS WRONG WITH THIS COUNTRY THAT WE LIVE IN?

    • Russell M.

      Date: 02/17/2024

      As a registered user.. I can no longer access ********************** by logging in and Google provides no access to websites that rely on Google for logging in to account or subscription. Their verification as implemented is based upon texting to a cell phone which I do not have... I am desktop PC user and I find **********************'s narrow minded albeit restrictive implementation to ignore "consumer sovereignty" as their control of browser accesses to website normally accessed block usage as Google controls logins that cannot be used and Google requires a login to ask for help or complain. Google' ubiquitous dominating control over website access seems anti-competitive., certainly hampering the revenue streams of retail websites I purchase from.

    • Virginia C

      Date: 02/16/2024

      fi.google.com is a scam. (NO STARS!)Let me start by saying that I have been a satisfied Google customer since **** when I became an early adopter of gmail. It makes me sad to see that the company is promoting and profiting from this obvious scam.Today, for the second time, I attempted to cancel fi.google.com (Google Wireless}. Having failed the first time, and paying $54.76 in January **** for a service I never used, I called customer support. An agent told me that since I'd never used the service, I would be billed two more times at $54.76 per month. (HOW DOES THAT MAKE SENSE?) She said, these charges would be refunded to me in 90 days. (WHAT?) I asked to speak to the agent's manager and was told there was no way to transfer calls. (UNBELIEVABLE!)I am 72 years old and live on Social Security retirement, so I think I should notify Elder Justice Initiative of ************************ as well. This certainly seems to be a case of elder financial abuse.To add insult to injury, there seems to be no way to file an actual BBB complaint -- even after spending 10 minutes searching for an actual physical address.

    • Mark P

      Date: 02/15/2024

      Google has assinged a business to my email address. I have tried from several years to get them to correct this. I am referred to a web site to close the business. This is NOT my business and I do not wish to damage another persons business by closing it with Google. I simply want the business profile removed from my identity. I can't speak to anyone in Google who can help me, regardless of my attempts. Big tech is simply too big if they can't correct problems that affect a single individual or another man's business.

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