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Business Profile

Internet Services

Google, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Google, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Google, LLC has 42 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Google, LLC

      1600 Amphitheatre Pkwy Mountain View, CA 94043-1351

    • Google, LLC

      600 - 10 Dundas St. E Toronto, ON M5B 2G9

    • Google

      111 8th Ave New York, NY 10011-5201

    • DoubleClick Inc.

      111 Eigth Avenue, 10th Floor New York, NY 10001

    • Google Fiber

      920 Bob Wallace Ave SW STE 323 Huntsville, AL 35801-5644

    Customer Review Ratings

    1.19

    Average of 597 Customer Reviews

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    Review Details

    • Johnny B

      Date: 01/27/2024

      ******* has repeatedly allowed a man using the accounts @Fourandthem and @Weshenanigang to continuously violate their community guidelines. The latter account had 3-4 strikes within an hour for hate speech and threatened termination yet he was allowed to start a 5th stream to continue hate speech. He is 40 and made a physical threat to a minor that he assaulted the day before. Dozens of times on his stream he's made threats to women, taunted someone over their deceased son and has spread disgusting false rumors about people. He said he's trying to get watch hours so he can get monetized but 50% of the time he has his cam covered and audio muted. Just scamming the system hoping ******* will monetize him.

    • Zain

      Date: 01/27/2024

      Worst customer service from ********************** fi they will leave you without service for days because their activation process fails you can just ... Google it... When you contact support they will suggest silly things and then say Sim was not bought from Google directly and then it's on you to prove it was bought from Google itself, what a joke. Their customer service reps are very passive aggressive, especially Coogi though I doubt they use real names. So I'm still without service and the will reach out to me within 3 days so when I leave the house I have no service even if in an emergency I'm out of luck. Very disappointed and will be looking to switch

    • doug p

      Date: 01/26/2024

      Google TV charged me for subscription that I had not authorized

    • Yuriy H

      Date: 01/22/2024

      Absolutely the worst company that exists in the world!!!!! No way to reach live people, no way to find easy and straight forward answers online. Out of random, they have suspended my google profile, that has been in business for almost 4 years, with over 150 reviews. By the way, I on purpose do not make any changes to google my business account because that will for sure trigger suspensions, problem, disqualifications and who knows what else with my account. So the business was peacefully existing online, and now it has been suspended just like that without explanation. It is really sad and unfair that there is no one who can handle this company, and make them be honest and not just take advantage of people.

    • david s

      Date: 01/16/2024

      Google Nest is problematic. I inherited a Nest Thermostat when I assumed ownership of a preexisting home. The ** is omnipresent, and all efforts to cancel ** have been unsuccessful. I cannot get the Auto-Schedule feature of the thermostat to cease. Worse, all online forums regarding this feature discuss the commonality of this complaint. It's obnoxious!

    • Dossett R

      Date: 01/15/2024

      Google will not allow me to access my Gmail without my phone. There is no way to contact Google. The only other method is to use my email address which I am trying to access. It's the worst company ever, and I pay them for storage. I will cancel my subscriptions out of spite of the lack of customer service. I would recommend everyone do the same. This company is despicable.

    • Jenna S

      Date: 01/14/2024

      They installed a google fiber man hole cover in my backyard. They bulldozed my bushes and didnt replace them. They tore up my entire backyard and then packed the **** so tight that no grass could grow. My backyard now looks like a mud pit. I hate everything about Google and I will NEVER use google fiber.

    • Vinny S

      Date: 01/13/2024

      And when did this nightmare begin? Probably was planned in the summer. And thiss from Forbes Gmail And Photos Content Deletions Will Start December 1, Google Says Google has already confirmed that it is to start deleting, although purging might be a better term, certain personal Google accounts from December 1. This purge will include pretty much all the content you can think of: Gmail messages, Google Photos libraries, Google Calendar appointments, and Google Docs archives are all impacted.I can understand fully that non active emails. But why did they do the following. They actually took all my saved emails. And they kept on warning me. That I was at 98% full. I called Apple. They said do this. I did. Got done to 83% and my account wasnt inactive. But GOOGLE BE WARNED. YOUR MONOPOLY WILL BE OVER. DuckDuckGo is simply amazing. And look at all the negative reviews since December.

    • Angelo R

      Date: 01/13/2024

      Google facilitates app developers in the theft of money. The app developer won't refund, give any support or even respond too me. As per Google i emailed developers, waited 3 business days and sent Google a screenshot to Google and they still won't refund my money or pull developers from pay store. I can't even dispute payment through play store because funds where in the play store.

    • Stephen B

      Date: 01/12/2024

      I need to cancel my premium subscription. for ******* but I've lost all my account information and it's impossible to get a hold of anyone for help. I did get a hold of a live chat agent which was a complete waste of time. This company needs a firm kick in its complacency!!

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