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Business Profile

Internet Services

Google, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Google, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Google, LLC has 42 locations, listed below.

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    Customer Review Ratings

    1.19/5 stars

    Average of 596 Customer Reviews

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    Review Details

    • Review fromValarie C

      Date: 06/20/2023

      1 star
      Google commits criminal acts with the military (Marines) and other government agencies **** in *******, the intelligence community, the *****************, *******, and ********** state) to create false accounts, impersonating me, and locked me out of several important accounts, such as Last Pass, a password account manager.
    • Review fromDan B

      Date: 06/19/2023

      1 star
      0 stars Paid for *********** Attempted to cancel subscription, was not given the option on the website. Could only pause subscription. There is no customer service to call, and the "help center" only gives cyclic options with no resolution. So now I have to put in a fraud claim with my bank instead of a 5 min phone call to cancel the subscription. Do not trust this company.
    • Review fromJen Z

      Date: 06/18/2023

      5 stars
      Newlook ************** in ************ put shingles on the roof of my house and garage. They were great to work with. They kept all the promises they made when signing the contract: promptly starting the project, quickly finishing the project , complete clean up and friendly service. I would be glad to recommend them.********
    • Review fromTaofeek O

      Date: 06/16/2023

      1 star
      I Submitted my Country Original ID and it was rejected for no reason and my Adsense account got restricted, and i have been contacting their support since then no response till now and my heard earned fund is there that i'm not able to withdraw.
    • Review fromSharnae W

      Date: 06/13/2023

      1 star
      Its been 3 months and google Fiber is still holding my money hostage! I have contacted them numerous times to empty promises and the run around. The last rep told me they dont send checks or even load your refund to your google card. The only option is to refund to the original payment method and they still have not. So glad they are not getting any more of my money for the terrible WiFi and service
    • Review fromMichael S

      Date: 06/13/2023

      1 star
      Google's local service ad is fraudulent the intial agreement for Carpet Cleaning was $20 to $30 a lead. Then when contacted why it's $50 a lead Google customer service communicates that the lead value depends on the zip code. I was signed up for $70 a week. Google did not honor the agreement. If you dispute any lead it is denied automatically at 2:30am when they are closed on Saturday and Sunday. The customer service is trained to consider any contact as a lead.How a good lead works. "Do you offer the service?" "When can I get scheduled?" How a bad lead works. "How much?" "I'll call you back." At $50 a lead. You're working for free. Because the 20% good leads pay for the 80% of the bad leads. **** Leads is better than Google Leads. **** Leads doesn't charge you for the no return calls. But you still have the bad leads of 80% and the 20% of good leads. As a business owner I hope you don't waste your resources disputing the obvious what doesn't qualify as a lead. Use yard signs in clients yards for a week, door to door flyers, networking and build your SEO with ****************.
    • Review fromChris B

      Date: 06/11/2023

      1 star
      Avoid at Any Cost. TOP DOWN corruption, with actions like fraud, extortion, robbery, child molestation, child ***********, destruction of evidence, lying to conceal fault, just to name a few. Sells any and all information obtained to foreign nations, who do not follow our intellectual property laws, or any laws protecting you. Will charge unauthorized purchases to your account and refuse refund. Employs Disrespectful and Unprofessional people, who use foul language when talking to clientele.
    • Review fromSB A

      Date: 06/09/2023

      1 star
      Ive had a business for 32 years now. *************************** and her ex husband *********************** have friends inside of google *** that can do whatever they want them to do.Their friends inside google *** have locked me out of gmail acount and my business account on **************************** people are con artists and must be put out of business immediately.
    • Review fromJennifer S

      Date: 06/07/2023

      1 star
      I have had multiple issues with Google under three different phones. I had a ******* Galaxy A03S and that phone they basically blocked me and also made it impossible for me to you. Was after a certain point because I could not remember my PIN and I tried talking to the company that gave me the phone and they would not help either. Then I had a ******** Moto g power 2022 and I had the same issue with them there. Where the phone would not always get phone calls. Not always getting messages and sometimes it would take forever for messages to go through and I would have to keep deleting messages from one of my apps just to get anywhere and it's happening with this phone which is a Google a7 and I'm going to be honest. I think they are bureaucratic piece of c*** because if you don't do what they want they s**** with you and tell you do. I have one piece of advice for you. Google which is this? If you're going to play games with your customers, you're not going to have any customers. Why do you think you have such a low rating on the BBB? Because simply put you think you can push people around and that people won't get mad at you wrong. How can you say you're a company that cares about the consumer when you s**** with them every which way from Friday? I would not recommend any Google phone or Android device because they're all under Google and they're c*** and also they're easily hackable
    • Review frombeau g

      Date: 06/05/2023

      1 star
      the BBB has a good script about how great they are and that people depend on their A and A+ ratings and the fact is that they do not even have a customer agent available to speak with a member without jumping through hoops. I have had a very bad experience with these people re getting some help regarding a complaint a filed.The BBB is not customer friendly of all places to NOT be customer friendly be it the ********************.. This is very strange but for me it is true..I have canceled with them because of this pore example that they showed me of communicating and me feeling not taken care of as a paying member..DO NOT GO IN THERE!!b ******

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