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Business Profile

Internet Services

Google, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Google, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Google, LLC has 42 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Google, LLC

      1600 Amphitheatre Pkwy Mountain View, CA 94043-1351

    • Google, LLC

      600 - 10 Dundas St. E Toronto, ON M5B 2G9

    • Google

      111 8th Ave New York, NY 10011-5201

    • Google

      85 10th Avenue New York, NY 10011

    • Google Fiber

      650 North Ave NE # S205 Atlanta, GA 30308-2705

    Customer Review Ratings

    1.19

    Average of 593 Customer Reviews

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    Review Details

    • Aaron C

      Date: 11/21/2024

      Why do they push and promote content from *******/X?"slurs against black Americans and gay men jumped 195% and 58% respectively since musk's takeover"Seriously...Why do you promote this platform where people can literally say "let's go ***** the nigger$" without consequences??? That is okay with google!

    • Miguel C

      Date: 11/19/2024

      Google Fi suspended my account right after I paid my bill. Thus I was not able to use the service that I bought. They keep telling the same thing day after day telling me that I will have service shortly. This is a breach of contract. I had 15 cycle days left now I can see I have 12 days left since I paid my bill. This is a breach of contract.

    • Zondra D

      Date: 11/18/2024

      False information given! False telephone numbers out there!Pat questions to AI generated chat lines ! No live representatives as promised ! Too many going through changes ! Even here to report to BBB ! I am sick from online searching, trying to get the live **** that was promised! This online desired system of today for Any inquiry kicks rocks !

    • Jude R

      Date: 11/18/2024

      I am absolutely disgusted disheartened and completely disappointed in services provided. I have numerous Gmail accounts hacked change passwords they change it back we danced this dance countless hundreds of times and contacted them never to get help once I a requested call and they hung up on me. Because of many truths they didnt want to or knew how to deal with. I am receiving so may phishing scammer spammer spoofing everything attempting to gain access to my personal information which is already on the dark web. Google impersonators as well as other companies change of Address I never made redirecting my calls emails text messages the chrome browser Gmail and google platform I made my business account with compromised an admin account I should not have controlling every aspect of my device and or accounts this is how they are able to control my accounts an ads account never creates old long lost emails that surfaced in a background search numerous and also phone numbers I once had spoofed used to access old accounts and Im a multiple data breach victim my new number is associated with a database mother of all breaches in fact from long ago I am at my wits end one of those old gmails was in fact used for criminal activity some of which is literally slander and defamation of my personal and business startup accounts identity theft on a mass level pretending to be Google authority to black mail me into not disclosing my vulnerabilities exploited i knew not was there and they are in ten news for this Im a victim and Im demanding justice Im gonna file a ************************************************************************************** destruction of my real personal ethics and good honest morals rights and privacy infringement Im done with being ** nice guy Google shows no resolve accounts next to impossible to recover and allow admin over my startup Im the victim Im the admin not a hacker with inside job implications and tools software company admin access

    • Ken R

      Date: 11/18/2024

      created a safe fun channel and paid for ads. Mostly dancing and singing in Kpop, ai music. google has completely ruined my channel. Accusing me of circumventing with absolutely no evidence. I will be suing as the suspension team is not logical and won't help. Their help center is a mess. They are supposed to be amazing. What a joke. If I could give 0 i would.

    • Becky R

      Date: 11/18/2024

      I'm having difficulty contacting Google Map concerning an error in their map. I use the TrueLane app which has shown me speeding (60 mph on a 35 mph). I submitted a correction but Google Map displayed today that it was not accepted. The speed limit signs DO SHOW 60 mph NOT 35 mph. I contacted the ******************************************* who will be sending me the information concerning the correct speed limit (60 mph). At one point it was 35 mph during road work. That no longer is happening. As I said, the speed limit is now posted as 60 mph.Since I have not been able to talk to a live customer service representative, ********************** Map will continue to show the incorrect speed limit. I need to talk to a live agent to have this resolved. ***** will be sending me a report displaying the correct speed limit. Please update your maps. Obviously this particular part of the road is out-of-date since road work has long been finished. The incorrect information may be costing me more on my car insurance (looking like I'm speeding) even though I am not speeding.

    • Curt C

      Date: 11/12/2024

      I purchased five movies and five television programs on ******* and now, as of November 11, 2024, I am no longer able to view them according to an error message that informs me: "An error occurred. Please update your web browser and try again. Error code: ******". I spoke to a customer service representative over the telephone on the afternoon of November 12, 2024 who attempted to gaslight and shift the blame onto me for not updating my browser on Google Chrome, in spite of explaining to him multiple times that to do so would require me to update to Windows ************************************************************* PLUS the potential threat to my existing files and rendering my investments in many expensive programs like Photoshop inoperable. This explanation contradicts the fact that *******'s free videos continue to play just fine WITHOUT an update to my Google Chrome browser - only the products I paid for are affected.Thus having stonewalled me, he told me he was rejecting my request for a refund for those movies and programs I purchased. I believe not receiving the services/products one paid for (and although my most recent purchase was made as recently as seven months ago this representative lied by claiming ALL my purchases fell outside of their five year statute of limitations) the legal term for this is fraud.

    • Andrew W

      Date: 11/12/2024

      I love Google products but my recent experiecne with their Pixel Buds makes me not want to do business with them again. Their buds have years of documented failure (that I didn't see before purchasing). Despite this, they offer a 15 day window for refunds and have no readily available phone or email to contact for support. I used Google for my home and business for years. I'll be switching to another service after this experience,

    • shawn r

      Date: 11/11/2024

      Google Domains sold their Domain Business to ***********. I cannot find my Domain, ****************. This happened in October. No one a Google answers phone. *********** has no phone, and does not respond to email requests. My site has been down for 2 weeks.Horrible.

    • Ashley M

      Date: 11/10/2024

      I purchased two gift cards at ******. One for $10 and the other for $50 which I have the receipt the activation was successful. When I went to add them to my google play account it would not add and told me to take pictures front and back or the gift cards and the receipt which I did. Google keeps responding back to me saying the cards are not valid!!! Now I am out of $60 and I even have proof the activation was successful and they refused to do anything about this!!!

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