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Business Profile

Online Retailer

Z Grills, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

3.5

Average of 88 Customer Reviews

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Review Details

  • Darroll S

    Date: 12/20/2024

    This is my second grill from ******. I'm so pleased with the product, that i signed up for 10 of them. I really like the versatility and temperature control that allows my to cook anything. Thanks ZGrills!

  • Donald F

    Date: 12/20/2024

    I don't doubt some people may feel slighted re: the quality of the product, the service, etc. However, I can't speak to that because I have had nothing but success with the products (I'm on my second Z Grill) and the service. Several months after purchasing and using my first "Z", the rivets on the lid popped out of the barrel and the lid came completely off; as it was still under warranty, I emailed Z Grills, had zero issues getting a response from them (I did have to take and send pictures of the issue), and they promptly sent a new lid and barrel. I've had my second one since May of this year (I gave my old one to the neighbors across the street; I see them using it frequently), and am still enjoying using it. From smoked turkey, to Tomahawk steaks, to homemade pastrami (smoking about 12 pounds of it for Christmas dinner), to burgers and dogs, I've got nothing but good things coming out of my "Z". I've got no interest in the "Buy 1 , Get 10 Free" promo because, at 62, I'm not likely to be around for another 50 years. Now if I had come across this promo 30 or 40 years ago.....

  • Doyce S

    Date: 12/20/2024

    I've had seven Z Grills. Currently have 5 on hand. Love them.The **************** can be a little difficult to contact but the outcome has always been positive, when I've had issues , very rare!The WIFI app leaves a lot be desired but does what it's designed to do, limited control

  • Michael M

    Date: 12/20/2024

    The Zgrills 700D smoker I have has worked endless days/hours for over 3 years now. It has never let me down and has been 100% reliable, surviving the 120+ ******* in *******. The food that comes out of it is the talk of the neighborhood, all good!

  • Michael R

    Date: 12/19/2024

    Z grills has been nothing but awesome! Easy ordering, fast delivery, and great support. They have made a really great community or happy users and do a lot of upkeep on keeping it that way. This is how a business should be run!

  • Scott R

    Date: 12/18/2024

    Zgrill - I currently have the 7002B3E. Outside of a shipping issue that was taken care of I am as happy as I can be with this unit. My first year of smoking, was a success due to Zgrills! For a fraction of the price of other brands too! I can only see upgrades in my future.

  • Nicholas Q

    Date: 12/17/2024

    Been a great grill. Uses less pellets than my previous grill and is larger.

  • Gary S

    Date: 12/16/2024

    So far, so good. Smoker was delivered when I requested. Set-up was pretty straight forward. Followed the instructions for the "burn in" and it went well. First smoke turned out well but wanted to get more smoke flavor. I emailed Z-Grills and they promptly replied with a suggestion and it has worked well. Three smokes with ribs, and three smokes of pork butts. Everything is working well!

  • Rodney C

    Date: 12/15/2024

    So far it's a ***** good grill works as it should. I also like the way it smokes..

  • Martin M

    Date: 12/14/2024

    Z-Grills is great to work with. I have two of their smokers, one purchased directly from Z-Grills, and they work awesome. They do everything as advertised. I haven't had to contact customer support for anyhting, so that is a good thing, but it also means that I can't remark on how responsive they are. I live in an area that I can smoke / grill almost 12 months out of the year so mine gets used a lot. Perfect ribs, great boston ****, etc. Did the Thanksgiving Turkey this year and it turned out awesome. I've had one of my two smokers 5 or 6 years and it works as good as the day it was brand new.

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