We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Furniture Stores

Jerome's Furniture Warehouse

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Stores.

Reviews

This profile includes reviews for Jerome's Furniture Warehouse's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Jerome's Furniture Warehouse has 30 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    3.37

    Average of 167 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Debbie A

      Date: 02/22/2024

      Friendly, helpful. No high pressure sales pitch. Fair price. Promise of quick delivery.

    • Michelle M

      Date: 02/21/2024

      I purchased a sofa set and table I also was offered the oops ins that was a total fraud.1st they lied about when the furniture would arrive took 3 months then the sofa was damaged and poor quality took them forever to replace and when they did that replacement was also damaged and installed of getting replaced by the furniture company they filed a ins claim without my consent they did the same with the table that table was scratched and scribbled on they used the ins to replace without my permission that would of been replaced also by Jeromes who fails the quality check. Then when they finally replaced the couches they told me I would get store credit because they dropped that company and I would have to pick different ones and pay the difference also they used the insurance when it was supposed be just replace by Jeromes knowing they sold me a poorly made and defective set. Fast forward till now how I found out ins is bs I called to file a ins claim on the table they told me Jeromes used it and that I refused to repay it thats a lie I was never told they used it and also they told me that the ins would be good 5 yrs it could be used plenty of times that was a lie

    • Joseph B

      Date: 02/13/2024

      Very Comfortable **************** Fantastic value, superb staff, and convenient locations.

    • Richard P

      Date: 02/13/2024

      I wish I could upload a photo here of my recliner sofa from ******'s. Yes, I also have the extended warranty, but '*****' from their store said it was 'Normal wear & tear' On my Gray leather sofa, 'Mustang collection' the gray ********* started wearing off at about 1 1/2 years, turning WHITE?? So you tell me ****** that the process of using a 'Spray on' coloration over white ********* is what leather does as in 'Wear & tear'. I have contacted Consumer Affairs for help & guidance. More to come, I'm just getting started.#JeromesFurniture #JerrysPrice #NomadComfort #SleepRevolution #EuropeanDesign

    • John D

      Date: 02/03/2024

      Second time purchasing a sofa and it was another great experience. All questions were answered in detail and the service was quick.

    • Carmen L

      Date: 01/31/2024

      Jeromes furniture store in ******** has the best customer service and most professional sales people with great payment options

    • belinda k

      Date: 01/30/2024

      This is about a purchased I made about 6 years ago. I purchased a brown leather sectional with 3 recliner seats. i purchased the insurance as well. About less than a year the color was coming off the area my husband sits and where he leans his head. I called and Jeromes said that the insurance I purchased does not cover since that is not considered damage but more about the use of the sofa. I felt out of luck since nothing could be done, so now I had this large faded spot on my sofa where my husband leans his head. So a couple years go by and I start to notice that the leather under the armrest is peeling off. This is only on the one seat that my husband sits on because the rest of the sectional looks fine because nobody else really sits on the sectional. I was really surprise on the quality of the leather and how easily it started peeling off. I decided to rearrange the sectional to get more use of the other side since it had not been used as much. I just rearrange my sectional about 6 months ago. Within a month of rearranging it the leather from underneath the armrest stared peeling as well( this is from the side nobody sat in). I also notice other parts of the sectional where peeling for no reason. This sectional did not last as long as the leather I purchased at ******'s. Jeromes thought they can go cheap and put this fake leather on parts of the sofa that are not sat on but it backfired. My sectional starting peeling in between the cushions, on the backside and even next to the buttons for the recliner. Leather should not peel. I am just disappointed. I know it has been a while since i purchased my sectional but now i am shopping for a new one because this one from Jeromes is a totally trashed.

    • Brian G

      Date: 01/30/2024

      Overall it is a good experience shopping at Jeromes. *********************** was awesome, greeting to me and wife right off the door and recommend me to other sales reps in a store closer to my house. ********************* was ok to work with at first although he did have another customer waiting but they came after me but I still felt Ive been rushed on my purchase not getting a whole lot introduction on the products/process/warranty. Things got even worse after I made the purchase, so one of the sectional sofa pieces was requiring a long time wait which I was aware but **** didnt update/contact/reached out to me in any forms with the status of the order, not even after the item got shipped. Zero communication from ****, terrible, I have to do all the follow up by myself, called the store dozen times to stay on top of it. When I called, all the reps picked up the call were great, they were really helpful and friendly.

    • Misty R

      Date: 01/27/2024

      I bought the ******* dining room table from them. It comes in two colors. I bought it in black. It is great quality, fast shipping & great customer service.

    • Laura S

      Date: 01/21/2024

      Easy experience, was in and out after we made our decision

    Jerome's Furniture Warehouse is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.