Complaints

This profile includes complaints for Instant Checkmate's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Instant Checkmate has 5 locations, listed below.

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• 

  Instant Checkmate

  375 Camino de la Reina Ste 400 San Diego, CA 92108-3083

  
• 

  Instant Checkmate

  4150 Mission Blvd Ste 200 San Diego, CA 92109-5054

  
• 

  Instant Checkmate

  4330 S Valley View Blvd Ste 114 Las Vegas, NV 89103-4051

• 

  Instant Checkmate

  9596 Chesapeake Dr Ste A San Diego, CA 92123-1346

  
• 

  Instant Checkmate

  4330 S Valley View Blvd Ste 114 Las Vegas, NV 89103-4051

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/19/2025

  Type:Delivery Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have a brand new southwest Chase ***** which I received last week and on June 19 I received a charge of $27.49 for instant checkmate which I did not purchase.

  

  Business Response

  Date: 06/20/2025

  Dear **** *****,
  
  We are writing in response to the consumer complaint filed by ***** ******, Complaint ID ********.
  
  We understand how concerning it can be to see an unfamiliar charge and appreciate the opportunity to address this matter.
  
  Instant Checkmate is a public records search engine that compiles publicly available information into easy-to-read reports. Our memberships operate on a subscription model that renews automatically until canceled by the user, which is clearly outlined during the sign-up process. Full billing terms are displayed on our registration page (***********************************************) and detailed in our Terms of Use (***************************************************).
  During registration, users must provide an electronic signature and actively agree to these terms before any charges are processed.
  
  After a careful review, we located an account associated with the email ************************ which was used to search for public records on ***** ******.
  In cases of suspected fraud, we always encourage the billed party to reach out directly so we can investigate thoroughly. Once confirmed, we immediately disable the account, cancel any active memberships, and refund the most recent charge.
  
  As a courtesy, we have canceled and refunded this account, and disabled access to prevent any further use. The $27.49 charge has been reversed, and depending on your financial institution, please allow 35 business days for the charge to be fully removed.
  
  If theres anything else we can assist with, our support team is available at ************, daily from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time). (Holiday hours may vary.)
  
  Sincerely,
  Instant Checkmate Support

  Customer Answer

  Date: 06/20/2025

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  Regards,
  
  ***** ******
  
   
  

• Initial Complaint

  Date:05/26/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Public Records Search Service Find Contact Information, ************** Criminal & Traffic Records, Phone Numbers, Social Media Profiles, Death Records and Much More! -**************************

  

  Business Response

  Date: 05/27/2025

  Dear **** *****,

  We are writing in response to the consumer complaint filed by ****** ********, Complaint ID ********.

  The information Instant Checkmate provides in reports is all publicly available information compiled from various public databases, government entities, commercial data providers, and other sources of public data. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site.
  We were able to locate a background report and validate ****** Gadomskis request based on the information provided in the complaint. We have gone ahead and suppressed the report pursuant to the request and our Terms.

  This suppression has been applied to all people search sites within the PeopleConnect family, including **************************, ***************, ************, and ************.

  Please note that even when a background report is suppressed, some information may still appear on our site in connection with certain featuresfor example, in registered *** offender lists, as a possible relative or associate in another individuals report, or through phone or email lookups.

  Additionally, we sent a follow-up email to the address associated with the original inquiry on May 5, 2024, but did not receive a response. Regardless, we have confirmed that the background reports have now been fully suppressed.

  Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), daily, including weekends. (Holiday hours may vary.)

  Sincerely,
  Instant Checkmate Support

• Initial Complaint

  Date:05/20/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was looking for certain information on their site which claims they can provide and all I found was old information that wasn't even updated from the dates I was searching. I was on for almost 10 minutes and I knew they could not provide me what I was looking for. I immediately called three times in which I was hung up on all three times . I would like a full refund please as definitely not happy with the few minutes I was on their site!

  

  Business Response

  Date: 05/21/2025

  Dear **** *****,

  This response is in regard to the consumer complaint from ***** ********, ID ********.

  As disclosed in our Terms of Use, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources. Because this data is sourced externally, it may occasionally be incomplete or inaccurate. We always recommend that users treat our reports as a starting point for further research and verification.

  We can confirm that when ***** ******** contacted our customer service team, her account was promptly canceled and the charge was reversed to the original payment method. No further charges will be incurred.

  Please do not hesitate to contact our customer service department at ************ with any further questions. We are available during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time) daily, including weekends. (Holiday hours may vary.)

  Sincerely,
  Instant Checkmate Support

• Initial Complaint

  Date:05/11/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My name is ***** ******** from ********** ** *** Please remove my info from your website and stop selling it.*****************************************************************************

  

  Business Response

  Date: 05/13/2025

  Dear **** *****,
  
  We are writing in response to the consumer complaint filed by ***** ********, Complaint ID ********.
  
  Instant Checkmate is a public records search engine that gathers and displays public records in a clear and informative report. The information Instant Checkmate provides in reports is all publicly available information compiled from various public databases, government entities, commercial data providers, and other sources of public data. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. 
  
  In order to suppress ***** Konfortys background report from appearing on ************************** and affiliated people search sites, they must access the Suppression Tool located at this link: ***************************************************** and then select ************************** and Manage My Suppression Rules. They will be required to provide and validate some identifying information first. This is necessary so that we can match their information with a corresponding record and confirm that they are the subject of that record. The Suppression Tool is for personal use only and made available at our discretion and pursuant to the applicable Terms of Use, **********************************************************;
  
  ***** Konfortys request to remove their background report from the Instant Checkmate website will be applied to all people search sites within the PeopleConnect family, including ***************, ************, **************************, and ************.
  
  Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)
  
  Sincerely,
  Instant Checkmate Support
  
  

  Customer Answer

  Date: 05/13/2025

  The company they added my info should remove it, I don't need to jump thru hoops to remove it.

  

  Business Response

  Date: 05/14/2025

  Dear **** *****, 

  We are writing in response to the consumer complaint filed by ***** ********, Complaint ID ********.
  
  Instant Checkmate is a public records search engine that gathers and displays public records in a clear and informative report. The information Instant Checkmate provides in reports is all publicly available information compiled from various public databases, government entities, commercial data providers, and other sources of public data. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. 
  
  In order to suppress Mr. ********* background report from appearing on ************************** and affiliated people search sites, they must access the Suppression Tool located at this link: ***************************************************** and then select ************************** and Manage My Suppression Rules. They will be required to provide and validate some identifying information first. This is necessary so that we can match their information with a corresponding record and confirm that they are the subject of that record. The Suppression Tool is for personal use only and made available at our discretion and pursuant to the applicable Terms of Use, **********************************************************;
  
  Mr. ********* request to remove their background report from the Instant Checkmate website will be applied to all people search sites within the PeopleConnect family, including ***************, ************, **************************, and ************.
  
  Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)
  
  Sincerely,
  Instant Checkmate Support
  

  
  

  Customer Answer

  Date: 05/16/2025

  My information should be removed by the website/host or company that allow it to be found.

  Please remove my personal information and stop selling it.

• Initial Complaint

  Date:05/05/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I contacted this company in the past to have my data removed from this website; as a response it was promptly removed. I recently did a ****** search and saw that my data was put back onto the website without my consent. I have sent email requests to have my data removed and was told my email is not associated with the website data. I have called the call center on dates 4/23/25, 4/28/25, and 5/5/25, requesting to speak to a supervisor, I was told I on every occasion none were available and that I would receive a phone call from one within 48 to 72 hours, without a return phone call or update on my personal removal of data on their website. Instead it seems as if they are attempting to collect personal data from me on every phone call in order to update their website. They use defamation techniques to reel people into using their website. Defamation such as this profile may contain graphic images, possible traffic or criminal record associated with this name, etc. They make it extremely difficult for someone to remove personal data from the website, although claim it is as simple as a click or phone call, and never have a supervisor available.

  

  Business Response

  Date: 05/08/2025

  Dear **** *****,
  
  We are writing in response to the consumer complaint filed by ******* ********, Complaint ID ********.
  
  Thank you for bringing this matter to our attention. We understand how important privacy is and sincerely regret any frustration experienced.
  
  We can confirm that we have received and processed suppression requests for both ******* *. ******** and ****** *. ********. As of today, both corresponding reports have been successfully suppressed and are no longer visible on ************************** or any affiliated people search sites. Email confirmations have also been sent to the complainant.
  
  Instant Checkmate compiles information from publicly available records and third-party data sources. We do not create, verify, or alter this data. Suppression requests require minimal identifying details solely to verify that the request is being made by, or on behalf of, the individual in the report. This information is not used for any other purpose.
  
  With regard to general disclaimers that may appear on preview pagessuch as this profile may contain graphic images or possible traffic or criminal recordsthese are standard, system-generated notices. They are not specific to any individual and do not indicate actual content within the report.
  
  We are committed to honoring all valid suppression requests and supporting consumer privacy. If the complainant has any additional questions, they are welcome to contact our support team at ************ or *********************************** Our team is available Monday through Friday, from 7:00 a.m. to 4:00 p.m. PT (10:00 a.m. to 7:00 p.m. ET), excluding holidays.
  
  Sincerely,
  
  Instant Checkmate Support

• Initial Complaint

  Date:04/29/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Please remove my information from ************************** . I try to remove through there websit and its says no record are there but when i search i find my full information in there website.

  

  Business Response

  Date: 04/29/2025

  Dear **** *****,
  
  This response is in regards to the consumer complaint from **** *******, ID ********.
  
  Instant Checkmate is a public records search engine that gathers and displays public records in a clear and informative report. The information Instant Checkmate provides in reports is all publicly available information compiled from various public databases, government entities, commercial data providers, and other sources of public data. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site.
  
  In order to suppress Mr. ****** background report from appearing on ************************** and affiliated people search sites, they must access the Suppression Tool located at this link: ***************************************************** and then select ************************** and Manage My Suppression Rules. They will be required to provide and validate some identifying information first. This is necessary so that we can match their information with a corresponding record and confirm that they are the subject of that record. The Suppression Tool is for personal use only and made available at our discretion and pursuant to the applicable Terms of Use, ****************************************************.
  
  Mr. ****** request to remove their background report from the Instant Checkmate website will be applied to all people search sites within the PeopleConnect family, including ***************, ************, **************************, and ************.
  
  Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)
  
  Sincerely,
  Instant Checkmate Support

• Initial Complaint

  Date:04/01/2025

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I paid $28.86 and $3.99 with credit card for bill dated 3/4/25. Then they charged $3.99 again 3/31/25 on my credit card for "subscription". I did not order any subscription and I want the $3.99 refunded and subscription cancelled. Please make them STOP billing me. I am very upset with this company.

  

  Business Response

  Date: 04/04/2025

  Dear **** *****,
  

  This response is in regards to the consumer complaint from ***************************, ID ********. 
  

  Consistent with applicable laws, all material terms, including billing details and automatic renewal terms, are clearly disclosed before submitting payment information, and each user is required to check a box separately agreeing to those terms before being charged. Our billing terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.
  

  We have cancelled all memberships and refunded *************** account back to the payment method used to enroll, and no further charges will be incurred.
  

  Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)
  

  Sincerely,
  Instant Checkmate Support

  Customer Answer

  Date: 04/04/2025

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  Regards,
  
  ******** *****
  
   
  

• Initial Complaint

  Date:03/31/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In March 2024, I signed up for Instant Checkmates services at $5.99/month. I canceled my account in July 2024 and believed my subscription had ended. However, while recently reviewing my ****** history, I discovered that I was also being charged $84.28 every three months beginning in March 2024. These are charges I was not aware of and did not knowingly ************ appears I was signed up for an additional, higher-tier membership at the same time I enrolled in the basic plan. I received no separate confirmation or billing notices indicating that two subscriptions were active. When I canceled my account in July 2024, only the $5.99/month plan was canceled; the $84.28 plan continued to renew without my knowledge.The unauthorized charges occurred on the following dates:March 20, 2024 $84.28 June 18, 2024 $84.28 September 18, 2024 $84.28 December 17, 2024 $84.28 March 17, 2025 $84.28 I called customer service and was told that they could only refund the most recent charge from March 2025. That refund has been processed. However, the remaining four charges (March, June, September, and December 2024), totaling $337.12, are considered non-refundable due to their age, despite me never knowingly enrolling in or using the higher-tier service.I am requesting a refund for the remaining $337.12 in charges. I believe this situation resulted from unclear or misleading sign-up practices and a lack of transparency in account billing. I acted in good faith by canceling what I thought was my only subscription in July 2024 and did not use the service any after that.

  

  Business Response

  Date: 04/04/2025

  Dear ****** ********
  
  This response is in regards to the consumer complaint from ***** ******* ID ********.
  
  To provide additional clarity for Ms. ******* the welcome email that customers receive after registering for our services includes not only a receipt of their current order but also details the membership terms they accepted during sign-up. Our services are subscription-based and do run on a recurring basis. Members have the option to end their membership whenever they wish, either by accessing their account online, reaching out to phone support, or by emailing our support team.
  
  As informed by one of our representatives who assisted Ms. ******* the maximum number of permitted refunds, equivalent to two months of charges, have been successfully processed. A total of $84.25 will be credited back to her payment method within 35 business days, subject to her financial institution's processing times.
  
  Additionally, since Ms. ****** has also disputed with her financial institution, the account has been disabled to prevent further access or refunds. She should receive an update directly from them regarding the resolution. Generally, the dispute process takes between four and five weeks.
  
  Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) (Holiday hours may vary.)
  
  Sincerely,
  Instant Checkmate Support

• Initial Complaint

  Date:03/27/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  To protect my privacy and remove my records, I tried to opt out of Instant Checkmate using their online opt-out tool at: ******************************************************************, in order to complete the verification process, they only allow me to select a mobile phone no. (which is no longer valid), and not my e-mail address (which they have on record).After sending e-mails to: ***************************************** there was no response. Clearly, they are trying to hinder one's ability to remove one's records from their system by not allowing a valid verification option, and insisting on the use of an invalid phone no.I would like them to remove my records or enable me to do this myself by using the valid e-mail address as a verification method.This is the link to my online records, which I would like removed from Instant Checkmate (aka PeopleConnect), and any of their affiliated sites: ****************************************************************************** they confirm this has been done (and commit to not adding my data again at a later date), the BBB case can be closed.Thank you for your assistance on this.

  

  Business Response

  Date: 03/31/2025

  Dear ****** *******,
  

  This response is in regards to the consumer complaint from ***** *****, ID: ********.
  

  The information Instant Checkmate provides in reports is all publicly available information compiled from various public databases, government entities, commercial data providers, and other sources of public data. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. 
  

  We were able to locate a background report and validate Ladan Rafiis request based on the information provided in their complaint. We will go ahead and suppress the report pursuant to their request and our Terms.
  

  This request to remove the background report from the Instant Checkmate website will be applied to all people search sites within the PeopleConnect family, including ***************, ************, **************************, and ************.
  

  Keep in mind that our efforts do not affect whether the information will be available from other sources, including third-party sources of the information. In addition, even if you suppress your background report, your name and other information may continue to appear in connection with certain features, for example, on registered *** offender lists, as a possible relative or associate in other individuals' reports, or in phone or email reports. 
  

  Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)
  

  Sincerely,
  Instant Checkmate Support

  Customer Answer

  Date: 04/02/2025

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  Regards,
  
  ***** *****
  
   
  

• Initial Complaint

  Date:03/27/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Instant Checkmate put my personal information on public display 4 days ago after I applied for a business account. They put my full name, my current and past address, 5 email address, my age, my phone number, my license and career. Everything combined so that anyone can easily use search engines to find out all my personal information. This puts my life and my families life at great risk due to the field I am working in and the fact that I do not want past people to be able to access my personal address by searching my name and phone number. I do not want clients to be able to come to my home and access my personal phone number with a simple search. I have worked hard to make sure my privacy is protected online. Please remove my information.

  

  Business Response

  Date: 03/31/2025

  Dear ****** *******,
  

  This response is in regards to the consumer complaint from ******* ****-********, ID ********.  
  

  Instant Checkmate is a public records search engine that gathers and displays public records in a clear and informative report. The information Instant Checkmate provides in reports is all publicly available information compiled from various public databases, government entities, commercial data providers, and other sources of public data. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. 
  

  In order to suppress ******* ****-******** background report from appearing on ************************** and affiliated people search sites, they must access the Suppression Tool located at this link: ***************************************************** and then select ************************** and Manage My Suppression Rules. They will be required to provide and validate some identifying information first. This is necessary so that we can match their information with a corresponding record and confirm that they are the subject of that record. The Suppression Tool is for personal use only and made available at our discretion and pursuant to the applicable Terms of Use, **********************************************************;
  

  ******* ****-******** request to remove their background report from the Instant Checkmate website will be applied to all people search sites within the PeopleConnect family, including ***************, ************, **************************, and ************.
  

  Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)
  

  Sincerely,
  Instant Checkmate Support