Reviews

This profile includes reviews for CONAM Management Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  CONAM Management Corporation

  8620 Spectrum Center Blvd Ste 200 San Diego, CA 92123-9876

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  CONAM Management Corporation

  841 Regulo Pl Chula Vista, CA 91910-7711

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  ConAm Management Corporation

  2301 Ohio Dr Ste 180 Plano, TX 75093-4082

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  CONAM Management Corporation

  1000 Oakesdale Ave SW Ste 130 Renton, WA 98057-5202

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  CONAM Management Corporation

  24006 108th Pl SE Kent, WA 98030-4990

Review Details

• Review fromJuan C

  Date: 08/31/2023

  5 stars

  Juan C

  Date: 08/31/2023

  I just wanted to drop a quick shoutout to ConAm and my ***************** at *******! Living here has been a blast, and I've gotta give a major shoutout to my buddy ******* the maintenance guru.******** like a wizard with fixing stuff I swear he's got a tool belt and cape hidden somewhere! Whenever I've had a maintenance request, he's swooped in faster than a superhero and sorted things out in no time.Seriously, the vibes at ******* are top-notch. The crew is always cool, and the whole place feels like a hangout spot. Big thanks to ConAm for keeping this place rad, and an even bigger high-five to ****** for being the maintenance maestro. You rock, dude! ???????

  CONAM Management Corporation

  Date: 09/06/2023

  Hello ****,Thank you very much for taking the time to leave such a fantastic review for CONAM and *******! We are thrilled to hear you have had such a great living experience in our community and positive interactions with our team, especially ******.****** is truly a wizard when it comes to maintenance, and we are fortunate to have him on our team. Your kind words about his superhero-like response time and skills mean a lot to us.We are delighted you find the atmosphere at ******* top-notch and that it feels like a welcoming hangout spot for you. Your satisfaction is our top priority, and we are committed to ensuring your living experience is excellent.Thank you once again for your shoutout, and we are sending a big high-five right back to you for being such an awesome resident! If you ever need anything or have more feedback to share, please do not hesitate to reach out.

• Review fromRyan R

  Date: 08/30/2023

  3 stars

  Ryan R

  Date: 08/30/2023

  I contacted ***************************' about a property, lovely woman, hispanic, but really there wasn't a lot of interest because of the Westlyn and Downtown **** pressures with Northern ******. Later in 2022, after I left the property, I found out that ********** may have been secretly crossing state lines, but I stayed in touch with the management in *******' anyway.The janitorial and maintenance for ConAm at ********************** from 2020-2021 was really nasty. They psych'd me out, they disinformed the law, the rented to private security, they authorized burglary while I was living there. I had some illegal exams, and since GAY **** was sold at the 5- Star Gay Bar at night, I think folks may have been sneaking onto the floor, if not my apartment, and making up stories while I was there.Since being followed to ********* from the Volunteers of America' management, I've contacted the State Bar of ****** in 2023 and taken action on the BBB.ORG because of fake news like, "private security" is business and things like that. I appreciate getting hit on by security companies but have been able to catch onto the politics in the whole thing, including the necessity of Obamacase (Obamacare), so thinking that dropping sexual harassment by ConAm's maintenance crew, "gang" following online is going away. I'll just file a lawsuit againt the company if they are selling any social media platforms as a result from mine existence living at the Westlyn.***** was right in contacting me, notifying about her apartment she manages, but I don't plan on living in *******' in the future at all. Not while ************************* is ruling **********. I don't need the politics from ********** at all. A government job isn't an apology, I was able to make progress myself without @COPSTV or the ****** of ************ so I'll say no thanks to ******'s invite to apply with the company. ****** said that I'd hate working ****, ********** even better. She went back to *****. So no thanks.

  CONAM Management Corporation

  Date: 01/10/2024

  Thank you for reaching out through BBB. We're committed to resolving any concerns. For ongoing issues, email us at ********************************************.
  

• Review fromZaya A

  Date: 08/11/2023

  1 star

  Zaya A

  Date: 08/11/2023

  Would not recommend this place. I live in the complex, I have provided proof of renter's ins, they still like to charge me for two months. I have reached out to office, in regards the fee... She does not know how to talk and help the tenant. i have been to her office 3 time to solve the issue, she keep ignoring me and have no time to talk. *** is the supervisor, she is very racist and unprofessional. They left my family with out the ** for seven days in this heat, you might ask why... They need to get an approval, I have reached out to ******** ( there 3th party INS ) in regards to fee, they told me. I should not get charged, but *** like to charge me a fee for two months.... This is "FRAUD". *** has made all her employee to quit, or run away, and cry....

  CONAM Management Corporation

  Date: 08/24/2023

  We're truly sorry to hear about the challenges you've encountered during your time at our complex. Your feedback is important to us, and we sincerely apologize for any inconvenience you've faced.Regarding the renter's insurance charges, they were tied to a proof of insurance submission issue, which we addressed and resolved together. While oversights can occur, we apologize for any confusion. Our goal is clear communication.We're glad to discover we were able to provide an AC unit to alleviate any discomfort you *** have experienced while waiting for parts for your AC to be ordered.It's important to us to underscore CONAM's unwavering commitment to fostering a secure and respectful environment for all residents and staff. Discriminatory behavior is not aligned with our principles, and we take any allegations of this nature seriously.Should you have any additional concerns or matters that need attention, please feel free to reach out to us at ********************************************* Our ultimate goal is to ensure a positive experience for all residents and to appropriately address any challenges that *** arise.We extend our gratitude for sharing your feedback, and we are wholeheartedly dedicated to resolving any other issues that *** arise and enhancing your overall experience within our community.

  CONAM Management Corporation

  Date: 08/24/2023

  We're truly sorry to hear about the challenges you've encountered during your time at our complex. Your feedback is important to us, and we sincerely apologize for any inconvenience you've faced.Regarding the renter's insurance charges, they were tied to a proof of insurance submission issue, which we addressed and resolved together. While oversights can occur, we apologize for any confusion. Our goal is clear communication.We're glad to discover we were able to provide an AC unit to alleviate any discomfort you *** have experienced while waiting for parts for your AC to be ordered.It's important to us to underscore CONAM's unwavering commitment to fostering a secure and respectful environment for all residents and staff. Discriminatory behavior is not aligned with our principles, and we take any allegations of this nature seriously.Should you have any additional concerns or matters that need attention, please feel free to reach out to us at ********************************************* Our ultimate goal is to ensure a positive experience for all residents and to appropriately address any challenges that *** arise.We extend our gratitude for sharing your feedback, and we are wholeheartedly dedicated to resolving any other issues that *** arise and enhancing your overall experience within our community.

• Review fromJohn S

  Date: 07/26/2023

  1 star

  John S

  Date: 07/26/2023

  I am a reservist ordered to active duty, then sent overseas to *************** for 270 days. Conam made the decision to send a bill for $433.53 to collections agency, while I was deployed overseas. Before I deployed, I provided a copy of my orders, however this meant nothing to them. My bill was sent to a collections agency which will significantly harm my credit score and history for next seven years. The folks that manage Stonebridge were AWESOME. No issues. The higher headquarters Conam treated me like a criminal when I had to deploy.

  CONAM Management Corporation

  Date: 08/31/2023

  Hello ****,Thank you for taking the time to share your experience. We genuinely value your service as a reservist, and we apologize for any frustration you've experienced. We intend to always support our residents, especially during stressful situations.Based on our review of the situation, it appears you were correctly charged for the appropriate duration of 30 days following your military orders. However, we apologize for any confusion regarding the additional charges. These charges were related to standard turnover processing, and we attempted to communicate these matters to your last known address on file. Unfortunately, we did not receive a forwarding address along with your 30-day notice and military orders, which led to the correspondence being sent to your previous address. As a result, the balance was forwarded to ******** for collection efforts.We sincerely regret any inconvenience this situation has caused you, and we acknowledge the significance of maintaining your credit history during your deployment. We value your service and your experience as our resident, and we are committed to resolving this matter.Our team will be reaching out to you directly to discuss how we can assist you and work toward a resolution that addresses your concerns. Your satisfaction is important to us, and we appreciate your understanding as we aim to rectify this situation. Please feel free to reach out if you have any further questions or if there's anything else we can do to assist you.

• Review fromEllena O

  Date: 07/19/2023

  1 star

  Ellena O

  Date: 07/19/2023

  I live in a complex in *******, **. and upon move in it has been infested with roaches. They should NEVER have rented this apt out and it should have been deemed un-inhabitable. I immediately filed a report and they come out weekly to spray inside but it does absolutely nothing. I still has roaches crawling up the walls. I don't eat at home and am afraid to sleep thinking they may crawl on me. Conam doesn't respond to calls, complaints etc. Their Regional manager doesn't answer the phone and will actually send you directly to VM and never call back. Horrible company and they should be removed from doing business. ***** infestations are against ********** Housing Laws!

  CONAM Management Corporation

  Date: 08/31/2023

  Hello ******,We sincerely apologize for the inconvenience you've faced with the pest control issues in your community. Your comfort and well-being are important to us, and we deeply regret the situation has not been adequately addressed.We apologize for the inconvenience caused by the pests in your home even after our weekly pest control treatment. Kindly contact our resident services team at ******************************************** and provide us with more details about the issue. We will work towards finding a solution that will meet your expectations. Please note that your experience does not align with the standards we aim to uphold, and we are committed to making things right.

• Review fromStacey C

  Date: 07/18/2023

  1 star

  Stacey C

  Date: 07/18/2023

  THE WORST . ********************************* IS A CONAM PROPERTY MANGER AND HE'S VIOLET TOWARDS WOMEN ..SLUMLORD THAT THIS COMPANY ALLOWS TO DO AS HE'S WANTING.. CHARGES EXTRA RENT.. TAKES MONEY FOR WHATEVER DOESN'T FIX ANYTHING PROPERTYS ALWAYS TRASHED AND WHAT WORKERSI NEVER SEE MAINTENCE WORKING.. I HAVE A SINK THAT'S BEEN BROKEN SENTS I MOVED IN HE PROMISED SDHC(********* HOUSING COMMISION) HE'D FIX IT AND HASN'T.. I HAVE NO FIRE ALARMS SENTS I MOVED IN AND ONE FIRE ALARM HAD A SHORT IN IT THAT IF MY YELLOW WIRE DOESN'T TOUCH A PART OF IT I GET NO ELECTRICITY IN MY APT.. SENTS MOVE IN IT'S A FIRE HAZARD... HE GOTTEN 102 WORK REQUESTS SENTS MARCH 1 2023 AND ALL NOT FIXED BEEN 5 MONTHS...LAWSUIT NOW ADGAINST CONAM AND ********************* IM PARAPALEGIC TOTALLY HANDICAP AND.. HE DOESN'T CARE . HE THREATENS ME DAILY TURNED MY WATER OFF FOR DAYS. THREATENS TO KILL MY DOG ..HAD PEOPLE THREATEN TO HANDLE ME . TRYING TO EVICTED ME GOOD LUCK...SLUMLORD..

  CONAM Management Corporation

  Date: 01/10/2024

  Thank you for reaching out through BBB. We're committed to resolving any concerns. For ongoing issues, email us at ********************************************.
  

• Review fromRhonda R

  Date: 03/05/2023

  1 star

  Rhonda R

  Date: 03/05/2023

  This company is fraudulent. They are trying to charge me $50.00 for rent insurance when I have already turned it in and charging me for 2 bed room when i have a 1 bed room, along with it being flea infested.

  CONAM Management Corporation

  Date: 08/31/2023

  Thank you for bringing these concerns to our attention. We value your experience and are committed to resolving these matters for you. We're pleased to learn the rent insurance issue has been resolved. We apologize for any inconvenience caused by the unwarranted charge.Furthermore, we apologize for any confusion regarding the bedroom count in your unit. After reviewing our records, we can confirm that you've been correctly charged for a 1-bedroom, 1-bath apartment home.As for the flea concern, please know your comfort and well-being are paramount to us. To address this issue, we recommend requesting pest control during our weekly community spraying. If you need assistance, our resident services team can be reached at ************************************************* more, we apologize for any disruptions you've experienced. Your satisfaction remains our priority, and we are wholeheartedly committed to making things right.

• Review fromAirelle A

  Date: 02/11/2023

  1 star

  Airelle A

  Date: 02/11/2023

  The management does not follow through with right to accommodation. ***** the regional Supervisor does not response from email from staff or clients with complaints . He had lied numerous time supporting staff of client ( resident living on property). He has no respect for his consumers or Subordinance that report to him. He set example we just want you to rent wether we do our job or not. We will just push papers around until you get tired and move out. They take advantage of their resident living situations for the betterment of company. I feel law suit needs to file against this office and make them accountable. Since all paper work needs to go through legal department for approval. Do go with this office , find another one that speak and respect their customers.

  CONAM Management Corporation

  Date: 08/31/2023

  Hello Airelle,We're disheartened to learn about the difficulties you've encountered with our management and services. We appreciate your feedback and are sorry for any frustration you've experienced.If you're still encountering these challenges, we encourage you to reach out to our resident services team at ********************************************* They are available to provide support and assistance to address ongoing concerns.Your feedback is valuable to us, and we take your comments seriously. We aim to improve and provide a better experience for all residents. If you have any further questions or issues, please don't hesitate to contact us.

• Review fromAundrea P

  Date: 01/11/2023

  1 star

  Aundrea P

  Date: 01/11/2023

  Theyre very unprofessional. They dont fix things in the home. Very unorganized. Can not get in contact with corporate

  CONAM Management Corporation

  Date: 01/10/2024

  Thank you for reaching out through BBB. We're committed to resolving any concerns. For ongoing issues, email us at ********************************************.
  

• Review fromShawn D

  Date: 01/05/2023

  1 star

  Shawn D

  Date: 01/05/2023

  Emily had it 100% right in her 08/19/2020 review! Fast forward 2023: ConAm has moved into Northern NV and is in the process of ruining the once charming community of Manzanita Gates and robbing its tenants. I've lived here at MG since 03/2017 in a 1 bedroom unit. Like any place else, it wasn't entirely perfect under previous management, but since ConAm's arrival (03/2022) tenants and staff fondly look back at prior mgmt In 12/2022 I moved to a 2 bedroom unit in anticipation of family coming to the area. Day #1 of move-in I found blood on several surfaces (sadly, it doesn't stop there), a cleaning crew has come through multiple times and we still have problems. Broken items/appliances: handrail on the stairway from first to the second floor, visibly broken windows that leak in every sense of the word (local Code Enforcement is assisting, thankfully), holes in carpeting, holes in vinyl flooring, holes in countertops, cabinet doors that fall off, crumbling counters in the bathroom, broken towel rack in shower, dishwasher visibly dented and doesn't work properly, problems with freezer. It goes on and on and on. Regional management is defensive (and actually admits it in an email correspondence), vendors hired to fix broken items don't show up or are accidentally scheduled on the wrong day, and maintenance work is done according to their schedule with no consideration of your schedule. Asking to move back to my old unit while work is done in the new one was met with no response during a telephone conversation. Seemed like a no-brainer as we have more and more open units each week. Unfortunately, office isn't adequately staffed to handle issues or to reel in more suckers. Don't get me started with vacations that take precedence over health and safety. This story will be seen on local news & photos will be all over the internet. I'm sorry ConAm, your con isn't welcome here in NW Reno and the residents of this once charming community will happily show you out.

  CONAM Management Corporation

  Date: 01/10/2024

  Thank you for reaching out through BBB. We're committed to resolving any concerns. For ongoing issues, email us at ********************************************.