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Business Profile

Book Publishers

Puppy Dogs & Ice Cream Inc

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Book Publishers.

Reviews

Customer Review Ratings

3.49/5 stars

Average of 414 Customer Reviews

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Review Details

  • Review fromFrancie E

    Date: 11/21/2022

    5 stars
    Great books and fast shipping! **************** reached out to me when I had not finished my order. I am glad they did because I thought I had completed the order.
  • Review fromAlisha D

    Date: 11/20/2022

    5 stars
    Love these sweet stories! Children want to read them over and over.
  • Review fromDebra P

    Date: 11/20/2022

    5 stars
    These books are fantastic, the pictures are bright and cheerful and they are easy to read. The grandkids love them.
  • Review fromAmanda H.

    Date: 11/18/2022

    5 stars
    These are great books! They really resonated with my son and helped him to understand that everyone had these emotions from time to time.
  • Review fromKathryn S

    Date: 11/17/2022

    5 stars
    I love this company! I bought books for my grandchildren for Christmas. I believe this is an easy way to bring some thinking about God
  • Review fromDana R

    Date: 11/17/2022

    5 stars
    Very nice books. Beautiful pictures Looking forward to reading them to my grandchildren
  • Review fromConnie G

    Date: 11/17/2022

    5 stars
    My grandchildren and my students love these books!Ordering is simple and delivery is quick. You can't go wrong.
  • Review fromBarbara H

    Date: 11/16/2022

    1 star

    Barbara H

    Date: 11/16/2022

    Overcharged from original order and then charged again higher price on my credit card. I will refuse. Cant talk to anyone and poor business practice.

    Puppy Dogs & Ice Cream Inc

    Date: 11/17/2022

    *******, I apologize for any confusion regarding this order. Certain items include a 30-day free trial of our digital content with your purchase. After the order was placed, you should have received an email with instructions for accessing the content as well as how to cancel the trial if you are not interested. If the the 30-day period lapses without a cancellation, you would be billed the yearly subscription charge. I certainly don't want you to pay for something that you didn't want and won't use. I have refunded all charges associated with the subscription and confirmed that it is cancelled as well. You should see the refund within 3-5 business days. In regards to the price you paid, I'm not sure which discount was to be applied, so I have refunded you an additional $20 to bring the price of the bundle from $49.95 to $29.95 as you expected. Please feel free to reach out to us if you have any further questions or concerns. Have a great day and thank you for your business!PDIC Customer Support Team
  • Review fromGayle D

    Date: 11/16/2022

    5 stars
    I was very happy with the books I ordered. They are a Christmas present, so I dont know yet how the grandchildren will like them, but Im pretty sure they will
  • Review fromMarilyn R.

    Date: 11/15/2022

    3 stars

    Marilyn R.

    Date: 11/15/2022

    I placed an order for 3 books for my grandson to enjoy and learn from. I might add that they had great information in them. I paid for those books. A week later I get a charge of $104.00 for digital books which I did not authorize which I would like my money back on asap. Tried calling them. Did not get to speak to a real person to take care of the problem.

    Puppy Dogs & Ice Cream Inc

    Date: 11/16/2022

    *******, I apologize for any confusion regarding this order. Certain items include a 30-day free trial of our digital content with your purchase. After the order was placed, you should have received an email with instructions for accessing the content as well as how to cancel the trial if you are not interested. If the the 30-day period lapses without a cancellation, you would be billed the yearly subscription charge. I certainly don't want you to pay for something that you didn't want and won't use. I have refunded all charges associated with the subscription and confirmed that it is cancelled as well. You should see the refund within 3-5 business days. Please feel free to reach out to us if you have any further questions or concerns. Have a great day and thank you for your business!PDIC Customer Support Team

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