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Average of 461 Customer Reviews
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Review fromTilly T
Date: 12/13/2023
1 starTilly T
Date: 12/13/2023
They indicate that in order for your search results to be saved you must provide your email, name, zip *********** The program runs different searches & each time you receive bits of info to keep you holding out for these reports. After about 6 minutes they searches are "complete" but in order to view you must buy a membership for ~$30! Shady!!!
Truthfinder
Date: 12/18/2023
Dear *****,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromRobert G
Date: 12/08/2023
1 starRobert G
Date: 12/08/2023
REPEATED claims of FREE background checks. Fake timers built in to make you think their search is thorough. A HUGE waste of time, and then you are hit with a pay wall. Business NEEDS to be honest. THIS IS NOT A FREE SERVICE, AND SHOULD NOT BE ADVERTISED AS SUCH.Truthfinder
Date: 12/11/2023
Dear ***************************,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromSusan R
Date: 12/05/2023
1 starTruthfinder knowingly has sold my information from their website including my email address ,phone number and more! I haven't asked truthfinder to look up anyone for me and I would expect they still would not SELL MY PRIVATE INFORMATION THEN THREATEN ME WITH A LAWYER WHEN I HAVEN'T USED THESE PEOPLE!! I SCREWED UP BEFORE BUT PAID THEM AND THEY TOOK MONEY FROM MY BANK ACCOUNT BACK THEN AND I HAD TO HAVE MY BANK STEP IN ! I DO NOT USE THIS SERVICE,DONT WISH TO EVER USE THIS SERVICE!Review fromKaden S
Date: 12/02/2023
1 starKaden S
Date: 12/02/2023
Huge scam, no info just a waist of time. Endless waiting for a few result that doesn't existTruthfinder
Date: 12/05/2023
Dear ***********************,While an inaccurate report is rare, this can occur from time to time. We gather our information from numerous public sources. This information is then uploaded to our database. When you purchase a background report from TruthFinder, we guarantee that we will search every database available to us. However, because we simply display records as they are provided to us, we cannot guarantee the content of the records that *** show ** in a final report.We have refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours *** vary.)Sincerely,TruthFinder SupportReview fromReinhard H
Date: 11/27/2023
1 starReinhard H
Date: 11/27/2023
A scam!!! Their name should be LiarsFound.com Please be careful.Truthfinder
Date: 11/28/2023
Dear ***************************,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.Customers are able to cancel online from within their account, through our Customer Phone Support, or by sending an email to ******************************** After a thorough investigation, we have determined that no cancellation attempts were made through any of these channels prior to your recent phone call to our support team. As a courtesy, we have cancelled all memberships and refunded this account in full, back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromFRANK D
Date: 11/25/2023
1 starFRANK D
Date: 11/25/2023
Thieves....report is totally useless then billing is added monthly....avoid at all cost.Truthfinder
Date: 11/28/2023
Dear ***************************,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.Customers are able to cancel online from within their account, through our Customer Phone Support, or by sending an email to ******************************** After a thorough investigation, we have determined that no cancellation attempts were made through any of these channels. As a courtesy, we have cancelled all memberships and refunded this account in full, back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromDane H
Date: 11/21/2023
1 starDane H
Date: 11/21/2023
I have been dealing with this company for weeks. They refuse to give me my refund for an account that I did not open. Even after speaking with a rep today and him canceling any transactions, they tried to debit it again. I want my money backTruthfinder
Date: 11/28/2023
Dear ***********************,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.Customers are able to cancel online from within their account, through our Customer Phone Support, or by sending an email to ******************************** After a thorough investigation, we have determined that no cancellation attempts were made through any of these channels prior to your recent phone call to our support team. As a courtesy, we have cancelled all memberships and refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromChristopher C
Date: 11/20/2023
1 starChristopher C
Date: 11/20/2023
I've been charged for 6 months now and can't cancel my membership and it won't let me look anything up, tries to make me pay more, I have been charged twice every month, one for about 30 bucks and one for about 5 bucks, don't sign up if you ever want to cancelTruthfinder
Date: 11/21/2023
Dear *********************,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.Furthermore, when creating a TruthFinder account, it requires you to provide an email address for the purpose of accessing your account. If a member is experiencing difficulties in canceling their membership and continues to receive charges, it is possible that there could be a secondary account associated with a different email address than the one currently being used. This is the occurrence that transpired in your specific situation. Customers have the option to cancel their subscription through various channels, including online cancellation within their account, contacting our Customer Phone Support, or sending an email to ******************************** Upon conducting a comprehensive investigation, it has been determined that no efforts to cancel have been initiated via any of the aforementioned channels. However, we have cancelled all active memberships and refunded this account in full. back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromFred A
Date: 11/20/2023
1 starFred A
Date: 11/20/2023
Data is 6 months or so behind . Usefullness is limited. Worse, if you agree to pay for one (and only one) search, they enroll you in a monthly payment scam. Good luck repairing your credit rating!Truthfinder
Date: 11/21/2023
Dear *******************,While an inaccurate report is rare, this can occur from time to time. We gather our information from numerous public sources. This information is then uploaded to our database. When you purchase a background report from TruthFinder, we guarantee that we will search every database available to us. However, because we simply display records as they are provided to us, we cannot guarantee the content of the records that *** show up in a final report.When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.Customers are able to cancel online from within their account, through our Customer Phone Support, or by sending an email to ******************************** After a thorough investigation, we have determined that no cancellation attempts were made through any of these channels. We have refunded this account in full, back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours *** vary.)Sincerely,TruthFinder SupportReview fromDana T
Date: 11/19/2023
1 starDana T
Date: 11/19/2023
In their website they advertised to provide marriage certificate for free, turned out I have to pay $28 to view all the reports thats lied number 1 and I paid, still no marriage certificate thats lied number 2 , basically no certificate at all, birth or death or divorce or marriage certificate NO REPORT OF ANY TYPE OF CERTIFICATE All they provide were junks information that I already know like the history and present of my residence address, etc I would give them no star if I can, this website is BIG SCAMTruthfinder
Date: 11/21/2023
Dear *************************,Although our marriage records may be limited, we encourage you to search again because the information you're seeking may contain more up-to-date and accurate details at a later date. Were always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible, but occasionally some data isnt available to us, or may not be 100% accurate. As a result, you may find that some categories (e.g., ********************* Contact Information, etc.) are more current than others. However, please note that m Additionally, while a physical marriage certificate is not a service TruthFinder offers, it can be obtained at the ************************ in the county where the license was purchased. Regarding your ********************** account, we have cancelled and refunded this account in full, back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
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