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Business Profile

Searchers of Records

Truthfinder

Reviews

Customer Review Ratings

1.29/5 stars

Average of 462 Customer Reviews

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Review Details

  • Review fromAa B

    Date: 10/20/2022

    1 star

    Aa B

    Date: 10/20/2022

    **********************! Very little information. Lots of wrong information. For criminal history all it tells you is speeding tickets. Don't tell you about marriages. Financial history is a joke. Social media searches don't tell you anything. Email searches are useless as most of the emails are inaccurate.

    Truthfinder

    Date: 10/24/2022

    To whom it *** concern,While an inaccurate report is rare, this can occur from time to time. We gather our information from numerous public sources. This information is then uploaded to our database. When you purchase a background report from TruthFinder, we guarantee that we will search every database available to us. However, because we simply display records as they are provided to us, we cannot guarantee the content of the records that *** show up in a final report.We have refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 6:00am - 7:00pm Pacific time (9:00am - 10:00pm Eastern time) daily, including weekends. (Holiday hours *** vary.)Sincerely,TruthFinder Support
  • Review fromStacy C

    Date: 10/20/2022

    1 star

    Stacy C

    Date: 10/20/2022

    On October 19, 2022, I ****** searched my deceased sisters name hoping to find her obituary written in **********. I was asked to suggest a timeline from when to when, never did the name "truthfinder" come in to view on my monitor or display screen. After a few more screens, requests to continue prompts, did the truthfinder logo appear. Once my sister's name was placed under scrutiny within Truthfinders search parameters, I was informed that the information was extreme and I was cautioned to be prepared for what I was about to read in the report. The anxiety and torment began to fester and I felt that I was being baited to go down a path of no return. Now I must know what is being charged against my dead sibling. They state that she is being watched by the ****************** for being a suspect in and/or being affiliated with a Terrorist act or cell! She died 2 years ago and had been on disability for 5 years! I live in the North Eastern part of *****************, and can honestly and fearlessly confess that I have contemplated on going to the west coast and personally challenge the research team to validate the slanderous formation put forth by them about my beloved sibling, who cannot be present to defend herself, and prepare for the oncoming lawsuit.. So to you Truthfinder, and from me, a Disabled American Veteran, you will stand accountable for the slander you have spoken, so help me God! My sister is remembered by many people for a life of hardship and torment, I don't not agree that she should be remembered by any for false information that is damaging to her memory, legacy, or to her surviving children who deserve to keep their dignity and carry on. The first ammendment gives everyone the right to the freedom of speech, however, when it has not been, nor can be substantiated, pressidence has been set. I am ashamed as you should be, for wasting my time, and creating a terrible memory.

    Truthfinder

    Date: 10/24/2022

    Dear *****,TruthFinders information is gathered from many public sources including local county courthouses, census bureaus, and other sources of public information. We do not create or add to the information we obtain. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. The information obtained from a report is for personal use only.Simply search for your report on the web page listed below, and select the report you'd like to have removed. You will then receive a confirmation email which will require you to confirm the record you wish to remove. https://www.truthfinder.com/opt-out/The removal process takes between 24 - 48 hours to be completely removed from our website. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 6:00am - 7:00pm Pacific time (9:00am - 10:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
  • Review fromBruce B

    Date: 09/18/2022

    1 star

    Bruce B

    Date: 09/18/2022

    First the information provided by this company is severely inaccurate. Nearly everything that was visible during the search was data that didn't pertaint o the person at all. Secondly I purchased the unlimited monthly search for $28.05 and was unable to access any information. When ever I clicked on anything such as phone numbers I was asked to pay additional amounts. I cancelled my membership within minutes of opening my account and requested a refund. My contact attempts to their company have been ignored. I would not recommend using this company

    Truthfinder

    Date: 10/18/2022

    Dear *****,While an inaccurate report is rare, this can occur from time to time. We gather our information from numerous public sources. This information is then uploaded to our database. When you purchase a background report from TruthFinder, we guarantee that we will search every database available to us. However, because we simply display records as they are provided to us, we cannot guarantee the content of the records that *** show ** in a final report.After a thorough investigation, we have verified that your account was cancelled via online cancellation on September 12, and subsequently, a refund was issued to your account, in full, on September 20. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 6:00am - 7:00pm Pacific time (9:00am - 10:00pm Eastern time) daily, including weekends. (Holiday hours *** vary.)Sincerely,TruthFinder Support
  • Review fromKayla L

    Date: 09/17/2022

    1 star

    Kayla L

    Date: 09/17/2022

    They lie and put false reports in the profile. I did this on my own name. Trying to see the accuracy. A bunch of fake reporting and wrong addresses and phone numbers. Don't give them your money. WARNING ??

    Truthfinder

    Date: 10/18/2022

    Dear *****,While an inaccurate report is rare, this can occur from time to time. We gather our information from numerous public sources. This information is then uploaded to our database. When you purchase a background report from TruthFinder, we guarantee that we will search every database available to us. However, because we simply display records as they are provided to us, we cannot guarantee the content of the records that *** show ** in a final report.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 6:00am - 7:00pm Pacific time (9:00am - 10:00pm Eastern time) daily, including weekends. (Holiday hours *** vary.)Sincerely,TruthFinder Support
  • Review fromSam H

    Date: 09/12/2022

    1 star

    Sam H

    Date: 09/12/2022

    Total sham. Don't provide reports you paid for, take your money and run for the hills. This review about Truthfinder is ************ AWAY Avoid TruthFinder at ALL COSTS when it comes to background checks and Truthfinder.

    Truthfinder

    Date: 09/14/2022

    Dear ***,We are sorry to hear that you had trouble accessing your report. We strive to ensure that our reports are immediately available to our customers. When a technical issue occurs, customers can find immediate assistance by visiting our help page, calling our customer support at ************ during our regular business hours, or contacting us via email at [email protected] at any time. After further review, we see that you were able to reach our customer support line on September 12, 2022. We have verified that your account was cancelled and all charges have been reversed. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 6:00am - 7:00pm Pacific time (9:00am - 10:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
  • Review fromDebbie R.

    Date: 09/06/2022

    1 star

    Debbie R.

    Date: 09/06/2022

    You have tarnished my name. There is false information on my report that I was charged with theft two times. I was not even in the state that it was reported in, and have NEVER been chat with theft! As an accountant, this is extremely damaging to my reputation!There should be negative stars for your business.

    Truthfinder

    Date: 09/09/2022

    Dear ******,Here at TruthFinder, we hold the utmost respect for each individual's privacy, and I apologize for any inconvenience you may have experienced due to our services. Our information is gathered from many public sources including local county courthouses, census bureaus, and other sources of public information. We do not supplement or add to the information we obtain.We have removed your report. The removal process takes between 24 - 48 hours to be completely removed from our website. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 6:00am - 7:00pm Pacific time (9:00am - 10:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
  • Review fromMark N

    Date: 08/31/2022

    1 star

    Mark N

    Date: 08/31/2022

    Typical dark pattern website. It is mostly just a bait and switch.

    Truthfinder

    Date: 09/01/2022

    Dear ****,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 6:00am - 7:00pm Pacific time (9:00am - 10:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
  • Review fromColin B

    Date: 08/28/2022

    1 star

    Colin B

    Date: 08/28/2022

    This is a scam. I ran a background check on myself because I was curious to see what anyone running a check on me would see and the results were pathetic. I'd say 80% of the info was wrong, 10% was wildly outdated, 5% was correct but super incomplete and about 5% was accurate. This is one of the biggest wastes of money I've encountered recently. Do yourself a favor and skip their service. It's trash.

    Truthfinder

    Date: 08/31/2022

    Dear *****,While an inaccurate report is rare, this can occur from time to time. We gather our information from numerous public sources. This information is then uploaded to our database. When you purchase a background report from TruthFinder, we guarantee that we will search every database available to us. However, because we simply display records as they are provided to us, we cannot guarantee the content of the records that *** show ** in a final report.We have refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 6:00am - 7:00pm Pacific time (9:00am - 10:00pm Eastern time) daily, including weekends. (Holiday hours *** vary.)Sincerely,TruthFinder Support
  • Review fromPatricia N

    Date: 08/28/2022

    1 star

    Patricia N

    Date: 08/28/2022

    I am 73. Not tech savvy. Asked for a refund ** I couldnt apply the program. They never answered me. I just wasted my money.

    Truthfinder

    Date: 08/31/2022

    Dear ********,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.We have cancelled all memberships and refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 6:00am - 7:00pm Pacific time (9:00am - 10:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
  • Review fromRobert S.

    Date: 08/26/2022

    1 star

    Robert S.

    Date: 08/26/2022

    The information they had on me was the accomplishments of another person. They claim to get the data from the government, but no explanation why my account, at best a quarter correct. What was right was outdated, so they must not update frequently or have humans viewing where the information is going. If my information was so wrong, I can't believe what they have written about others. This site is a waste of money.

    Truthfinder

    Date: 08/29/2022

    Dear ******,While an inaccurate report is rare, this can occur from time to time. We gather our information from numerous public sources. This information is then uploaded to our database. When you purchase a background report from TruthFinder, we guarantee that we will search every database available to us. However, because we simply display records as they are provided to us, we cannot guarantee the content of the records that *** show ** in a final report.We have refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 6:00am - 7:00pm Pacific time (9:00am - 10:00pm Eastern time) daily, including weekends. (Holiday hours *** vary.)Sincerely,TruthFinder Support

    Robert S.

    Date: 08/29/2022

    Thanks for not having me pay for information that is not the truth or accurate. Maybe just change your name to facts possibly associated with someone because the truth is a bit overreaching for the website. You have all my ex-wife's dead grandparents living with her, and the government updated those records years ago. You cant own up to what you are, but I guess the possible truth would not obtain as many users. Keep up ********************* should be skeptical about anything your organization has obtained and displayed under the term truth. A further example, the car you have my ex driving was totaled in 2016, but I guess you don't get information on registrations which begs the question, how did you know about the car in the first place? Maybe your sources are questionable too?

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