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Reviews

Customer Review Ratings

3.63/5 stars

Average of 2,185 Customer Reviews

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Review Details

  • Review fromHannah S

    Date: 04/08/2023

    5 stars
    Booking was super easy! I tend to choose the lowest price and this was the cheapest! I was nervous at first because I had never heard of this particular sight, but all was good!
  • Review fromSuzanne P

    Date: 04/08/2023

    5 stars
    Cheapest prices out there for exactly same accommodation. Booking procedure was simple.Hotel had immediate confirmation of booking.Will use again!
  • Review fromThomas K

    Date: 04/07/2023

    5 stars
    Hotel staff was amazing! Very friendly and accommodating. I felt they truly wanted to make sure I enjoyed myself during my stay.
  • Review fromBecky F

    Date: 04/06/2023

    5 stars
    They weee able to find the lowest price for a hotel room, we were traveling last minute and needed a place quickly. Their prices beat the others
  • Review fromDawn O

    Date: 04/06/2023

    5 stars
    The room was great, the Jacuzzi was revery clean. The bed was comfortable and the pillows were thick and comfy. Not like the skinny ones where you have to double up.
  • Review fromTracey H

    Date: 04/05/2023

    1 star

    Tracey H

    Date: 04/05/2023

    Tried to book a room as the price was good. When I put my credit card info in, and submitted, got a message saying that the room was sold out. I tried 3 more times and each time same message, however the price went up by $20. each time as well. Can't get any customer service to confirm,I haven't been charged at this point. They advertise great prices, no customer service. Don't do it!!

    Super.com

    Date: 04/11/2023

    Hi ******,Thank you for reaching out and sharing your feedback. We apologise for your experience.We must bring to your attention that the hotel rates we sell are dynamic, which means they're always changing based on demand and availability. We do our best to find the most competitive rates but have no control over price fluctuations.We hope we were able to clarify it for you and look forward to having the chance to serve you in the future.
  • Review fromSuzie H

    Date: 04/05/2023

    5 stars
    No issues here! Price was fantastic-booked it-immediately received confirmation and no issues upon check in. Will definitely use again!
  • Review fromLeslie B

    Date: 04/05/2023

    5 stars
    Best price I could find. Quick booking, no problems. I would not hesitate to use SuperTravel again.
  • Review fromSergio D

    Date: 04/04/2023

    5 stars
    Amazing app dont travel without using is the best money saver on my end i suggest yall better start using it
  • Review fromSimon L

    Date: 04/04/2023

    5 stars
    Very good service I wood is again, fast , start forward

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