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Average of 2,196 Customer Reviews
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Review fromLucy M
Date: 08/05/2022
5 starsReal deals, best deals on hotels I managed to find. Easy to use. No problems at all.Review fromStory S
Date: 08/04/2022
5 starsStop travel is five star plus I've never had an issue I've always got the best deals by far out of any other online service and I'm grateful that I found them and I refer all my friends to themReview fromTraci O
Date: 08/04/2022
5 starsI have used Snaptravel a few times now and never had an issue. They always have the best rates you can find!Review fromPawel S
Date: 08/03/2022
5 starsHelps to find best deals on hotels. Booking is easy.Review fromChris H
Date: 08/03/2022
5 starsOne of the easiest hotel websites to book with along with some amazing dealsReview fromAndre M
Date: 08/02/2022
5 starsI found the app/service super easy to work. And, I saved lots of money.I would recommend it to everyone.Review fromCarter S
Date: 08/02/2022
5 starsAbsolutely great price for an amazing hotel. Will definitely use this in the futureReview fromLisa T
Date: 08/01/2022
1 starLisa T
Date: 08/01/2022
BEWARE! I needed a Hilton hotel reservation, went online and booked what I though was directly through Hilton, only to find out afterward it was a company called Snaptravel, which is a third party. Snaptravel represents themselves as Hilton online. They do not make it clear that they are a third party. When I arrived at the hotel, the front desk was unable to discuss any of the details of my booking because I had unknowingly booked through Snaptravel. The Hilton front desk told me they overcharged me dramatically: I paid just shy of $2,000.00 for a three nights' stay, which was almost double the going price according to the Hilton. Additionally, Snaptravel doesn't inform you that Hilton Honors points are not accumulated with your stay. There is no phone number to call, and no email. It's impossible to get hold of the company. I am filing a complaint with ************** today.
Super.com
Date: 08/05/2022
Hi ****,We are truly sorry to hear about your most recent experience with our Support team. We genuinely appreciate you taking the time to provide us with your feedback.As we cannot identify your booking through this review we ask that you contact us via the following mediums so it can be escalated to our Corporate team:- Call ***************** - ******** Messenger - Email: ******************************** Thank youSuper.com
Date: 08/05/2022
Thank you for the review!We are truly sorry to hear about your most recent experience with our Support team. We genuinely appreciate you taking the time to provide us with your feedback, as this is how we learn and grow.As we cannot identify your booking through this review we ask you to get in touch with one of our live agents who can provide you with the contact information for our Corporate team, so they can look into your case and contact you directly. You can do so by:Type 'Help' into the original conversation you received the hotel search results and booking confirmation from, for eg, SMS, ****************** messenger or Apple business chat. It is best to refer back to the initial messaging platform you searched or booked through. Call our customer support phone number: *****************.Email: ******************************** Thank you.Review fromShuwana S
Date: 08/01/2022
5 starsIt was so easy to when I booked my hotel. The service was outstanding and my hotel stay was wonderfulReview fromJw W
Date: 08/01/2022
5 starsSnapTravel is the Best site to go and get the best deal and rates for hotel service. Everytime I use them I get better rates are very time. They make sure your reservation is never taken or lost and they send a confirmation ASAP. I will recommend SnapTravel to anyone that's traveling or looking for a hotel room
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