We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Streaming Service

Paramount+

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Streaming Service.

Reviews

This profile includes reviews for Paramount+'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Paramount+ has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.11

    Average of 105 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Jay M

      Date: 01/06/2024

      Has Amazon shows especially for my little one but the fact that it's the only streaming app I have (I have Hulu, ************* that shows commercials and YET will crash time after time when it comes to actually showing the show I selected makes me super ****** off. Like the Internet is gonna work ok to show me commercials but crash and go back to the main menu over and over again when it comes to actually playing what I selected???? If it wasn't for the shows they have on there (when the app decides to work) I would get rid of it. I know it's not an Internet issue because all the other streaming services I have work just fine and I tested the speeds and everything comes back as it should. It's literally just Paramount+ that wants to not work. Y'all need to figure it out.

    • Abm F

      Date: 01/06/2024

      Their streaming app platform is unstable and unreliable. It fails to play anything you push the play button on at least 70% of the time and that is being generous. Error message appear left and right and I know it is there app ** I am a programmer, and I have tested all variables. It is the *** app I am referring to.

    • Ashley C

      Date: 01/04/2024

      Did not tell me that when I was offered 2 months of free trial that they took away my first inital free month and charged me. Didn't even get an email reminder when they did charge me and only found out when my credit card bill came. Called and said that they ************ date month by month but since signing up it's said my next billing date was in January not December.

    • Doug K

      Date: 12/31/2023

      After the 7-Day free trial they charged me for one month. I canceled the account that after being billed and they said if I didn't cancel I'd get 2 months for free. One month into the free 2 months I was billed again. (Still having one month left of my free 2 month trial) I immediately canceled and it said my subscription would end around the same time my free 2-months for not canceling should have ended. So basically I got 30 days for free instead of the 60 they promised me, and build $12.95 for the second free month. What a scam. I tried for a refund but they wanted my credit card info again and I was like no way.. so I can do this all over again in another month.

    • Mary Jane W

      Date: 12/28/2023

      Paramount plus SUCKS!!! After I canceled my subscription, they took a payment from me. The workers are the worst.

    • Pamela B

      Date: 12/26/2023

      Did not send an email saying my subscription was about to expire and if i wanted to renew or cancel. Should have given an option to renew or cancel.

    • jacob h

      Date: 12/23/2023

      because i am on vacation in ************* can't purchase your service. is my money not good enough for you or are you so racist you wont let Latinos sign up. btw i am from ****.... not that should matter as *********** has been apart of ******* since **** if i remembering correctly. More veterans come from here and ******* somoa per capita than *****************. these is how you treat our heros..... my lord i would love to hear back from you guys about this. you are a disgrace and your reviews show it.......**** USAF veteran and not racist like you

    • Michelle H

      Date: 12/11/2023

      I have never signed up for Paramount + and received a charge on my account. There is NO WAY to speak to a customer service person and resolve the matter. I had to contact my bank to disupte the charges.

    • Deborah M

      Date: 11/10/2023

      I originally ordered Paramount+ through Amazon. I felt it was overpriced so I cancelledthrough Amazon. They did not notify Paramount so the billing continued through Paramount. After figuring that outI have been unable to access anything on Paramount+. There is an error code that directs you to another website to correct the problem. That website is some kind of dating/escort service that attempted to charge me $39. Thankfully my bank declined the charge. Five days later, after reaching out to Paramount+creating two tickets I am still unable to access any programming through Paramount+. The few good shows they stream is not worth the headache. I am in the mood to cancel.

    • Robert B

      Date: 10/29/2023

      it keeps giving me error codes and wont play anything, basically useless, im using an insignia fire tv, all other streaming apps work no problem, p+ app is trash

    Paramount+ is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.