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Business Profile

Pest Control Supplies

BugMD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Supplies.

Reviews

Customer Review Ratings

3.17

Average of 346 Customer Reviews

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Review Details

  • Latasha R

    Date: 11/07/2024

    Since I gotten my package, I immediately started to used it in my house. I have seen no bedbugs. All I have been seen is dead ones. This is very good product to use in my home.

  • Laraine S

    Date: 11/07/2024

    The fact that this product is safe for humans, and pets alike, is a great thing, but also, IT WORKS !!My cat suffered for years from flea bites. Now, he is frisky, and happy, and his old self again. This was the answer to our flea problems. 5 star product.

  • Isabelita H

    Date: 11/01/2024

    I live this product because it really work. The only problem I have is We are retired couple and have to watch what we spend. Wish I could afford it all the time. Let me know when you have it on *** v I'll. I really love this product.

  • Jeff D

    Date: 10/27/2024

    Jeff D

    Date: 10/27/2024

    My wife recently ordered product from BugMD. After ordering what she wanted, the software asked her if she wanted a membership. She didn't. But there was no way to say no to this offer to continue getting the product, an automatic order. My wife received a voicemail with a mostly unintelligible message from someone who didn't speak clear English. I called and left a message but nobody returned my call. I found a payment on our bank account for 127 some dollars. We received product in the mail. There was no receipt and nowhere was a list of charges.

    BugMD

    Date: 11/01/2024

    Thank you for your feedback. We apologize for any confusion. Please be sure to check your spam folder. Your wife should have received an order confirmation that details all of the line items and associated fees. Unfortunately without her account information we cannot locate her account but we will have our customer service team send you an email today to see if we can help resolve this issue.

  • Margaret C

    Date: 10/26/2024

    Margaret C

    Date: 10/26/2024

    These guys are a bunch of scams. I ordered once and the sent another bunch without my permission and charge my charge account. I offered to sent this junk back, but would you believe they want pay postage to get it back. Dont deal with these guys unless you like being scams..

    BugMD

    Date: 11/01/2024

    Thank you for your feedback. We apologize for not meeting your expectations. We have looked for your account under your email here and cannot locate it; therefore, our customer service team has sent you a follow up email to see if we can provide assistance.

  • Eileen F

    Date: 10/25/2024

    Eileen F

    Date: 10/25/2024

    ******. Bought spray that didnt work. My bad. Then they charged me $12.90 to be a vip member that I didnt authorize. Wasting hours trying to get refund. Be warned. ******

    BugMD

    Date: 11/01/2024

    Thank you for bringing this to our attention. We apologize for any confusion or miscommunication. We have refunded you today 11/01/24 your VIP Membership fee. Our customer service team has sent you an email titled refund confirmation.

  • Michael G

    Date: 10/23/2024

    Michael G

    Date: 10/23/2024

    It does what it promises. I have noticed no mice in any area where I have used BugMD product.

    BugMD

    Date: 10/24/2024

    Thank you for your positive review of our BugMD Vamoose Rodent Repellent!

  • Mark C

    Date: 10/22/2024

    Mark C

    Date: 10/22/2024

    Product did not work. Mouse issue seemed to get worse after using their packets. Bugmd does not respond to unhappy customers. I asked for a full refund and sent pictures after using the product but no response!!

    BugMD

    Date: 10/24/2024

    Thank you for your review. Our records show that a manager responded to you today, so please be sure to look in your inbox and/or spam folder. A refund has been processed.

  • Nancy M

    Date: 10/21/2024

    Nancy M

    Date: 10/21/2024

    I bought this product to help with my rat problem. I put some Bugmd packets out, surrounding my pumpkins, and the rats still ate my pumpkin. Then when I emailed to complain and get a refund, they would only refund me money for unused packages that I return to them. I had already opened over half of my over $100 order. I tried to call them and got a person whose first language wasnt English and didn't understand me. They then put me on hold and dropped the call. Every time after that, that I called, my call went to voicemail. And they didnt call me back when I left a message. This product didnt work at all, and Bugmd wont give me a refund.

    BugMD

    Date: 10/24/2024

    Thank you for your review. Our customer service has indeed attempted to resolve this issue. We do process refunds for used and unused product within 30 days from delivery. We will have a manager reach out to you right away.

  • Marjorie E

    Date: 10/21/2024

    Marjorie E

    Date: 10/21/2024

    I do not want a VIP membership. I did not authorize recurring shipments.Please cancel Order Number: 113E8C58DE and remove my name from your VIP list.******** *****

    BugMD

    Date: 10/24/2024

    Thank you for your review. Our customer service team has responded to you today via email. Please be sure to locate the email which may be found in your inbox or spam folders.

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