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Business Profile

Pest Control Supplies

BugMD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Supplies.

Reviews

Customer Review Ratings

3.17

Average of 346 Customer Reviews

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Review Details

  • Marjorie E

    Date: 10/21/2024

    Marjorie E

    Date: 10/21/2024

    I do not want a VIP membership. I did not authorize recurring shipments.Please cancel Order Number: 113E8C58DE and remove my name from your VIP list.******** *****

    BugMD

    Date: 10/24/2024

    Thank you for your review. Our customer service team has responded to you today via email. Please be sure to locate the email which may be found in your inbox or spam folders.

  • Michelle H

    Date: 10/17/2024

    Michelle H

    Date: 10/17/2024

    They are the worse company ever. They lie and they take mo ey out of your account when I canceled the membership that I didnt even order but it came with the first order. I bought to help with fles but I can do better with RAID FLEA AND TICK SPRAY FOR MY CAPERTS AND ALL.RETURN this last withdrawl of $12.96 or otherwise I make inquiries about how to go and get our money back legally.

    BugMD

    Date: 10/18/2024

    Thank you for your review. We're sorry that our product did not meet your expectations. We will have our customer service team reach out to you immediately.

  • Peter K

    Date: 10/17/2024

    Peter K

    Date: 10/17/2024

    There is no possible way customer service just happens to be "too busy" to answer a single call every time I call them, then again maybe there is with the way you keep ripping people off. I accidentally made the wrong purchase and now that I'm trying to fix it you've all made it IMPOSSIBLE. You basically robbed/conned me.

    BugMD

    Date: 10/18/2024

    Thank you for your inquiry. Unfortunately we have no records of your calls so we are concerned you do not have the correct phone number. We will have our customer service team call you and help you immediately.

  • Sharon F

    Date: 10/17/2024

    I need to cancel my subscription for vamoose. I have been trying to do so for a couple of months now

  • Crystal G

    Date: 10/16/2024

    Crystal G

    Date: 10/16/2024

    I bought 12 bottles of the flea control used 9 bottles and still my fur babies have fleas. I sprayed them and my entire house with no luck. I have contacted them twice with no response. Don't waste your money or time on this stuff. I'm very disappointed and my poor babies are suffering. I've tried several other products I just can't seem to find something to help my poor fur babies ??

    BugMD

    Date: 10/18/2024

    Thank you for your feedback. We're sorry that you did not find our product effective. Our customer service team will reach out to you today as you are covered under our 30 day satisfaction guarantee.

  • Wanda D

    Date: 10/15/2024

    I was a little afraid at first cause there is so many scams out there but I thought about it and believe it was the thing to do so I did,and I'm so glad.ty bug MD

  • Kathren G

    Date: 10/13/2024

    Kathren G

    Date: 10/13/2024

    Im having the same problem with customer service called many times left a message and no return call. I am at the point. I just want my full refund back or I will go to my bank and get my money back.

    BugMD

    Date: 10/15/2024

    Thank you for your note. We apologize for any confusion, Our records show an email was sent to you yesterday 10/14/24 confirming your refund.

  • Kay H

    Date: 10/07/2024

    Kay H

    Date: 10/07/2024

    Being charged for VIP SUBSCRIPTION that I DONT WANT AND NEVER AUTHORIZED!!!!Went there " support email" to CANCEL and keep getting New Order Confirmation....SAD way to do busuness!!Automatically chrge people for c*** they didn't authorize ????

    BugMD

    Date: 10/11/2024

    Thank you for your note. We apologize for any confusion when placing your order. We in no way intended to charge you for anything you do not want. The order confirmation emails come from the warehouse. Our records show customer service cancelled your VIP membership on 10/08/24 and sent you a confirmation email.

  • Karen B

    Date: 10/05/2024

    I REALLY LIKE THIS PRODUCT !!! living in ******* you have to deal with lots of different kinds of insects.. and this product works on everything down to wasp nest out side .. and the best thing about it as it doesn't kill you while you're trying to kill the bug or spider.. I didn't realize that I joined a membership but when I emailed them they cancelled it right away even though I had some product in the mail and couldn't cancel it, BUT IT WONT GO TO WAIST.!! I probably will buy from them again when needed.. because I'm happy with the results of the product...

  • Richard G

    Date: 10/02/2024

    we have these tiny ants they call them sugar ants they get into food areas it's good to be able to spray those pests around food areas and the little bit of odor is pleasant a slight hint of clove

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